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Reviews of Radisson RED Brussels

4 out of 5
Radisson RED Brussels
Rue d'Idalie, 35, Brussels

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 838 reviews" "
Rating 8 - Good. 270 out of 838 reviews" "
Rating 6 - Okay. 69 out of 838 reviews" "
Rating 4 - Poor. 10 out of 838 reviews" "
Rating 2 - Terrible. 14 out of 838 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hollis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Apr 2024

6/10 Okay

Luciano

Travelled with family
Liked: Cleanliness, property conditions & facilities
No parking available.
Stayed 2 nights in Mar 2024

10/10 Excellent

Angelmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and unique decor.
Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
We were there for 4 nights. The hotel although run by a relatively young team compare with others, they were professional and efficient. Everything is perfect from the moment we arrived late and tired. Fast checked-in, helpful staff to sort out our parking, the room is nice and clean with cleaver layout and design. The hotel is new and clean, restaurant staff is friendly, breakfast is good. There were table pool and soccer dotted around the hotel for entertainment, nice warm shower, comfy bed. The location is also very good. It's not in the center which is nice and quite with restaurant within walking distance and hotel restaurant. The hotel is next to bus stop to old town and a train station if you don't feel like walking. Thanks for the lovely stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Antonio Edgardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Nokhaz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
front desk staff were kind and accomodating and restaurant staff as well, especially Nicholas. howevse, for $900 USD for 3 nights sans breakfast with a fee to borrow an umbrella not enough value for the price. great location and perfect for walking and adjacent to train direct to and from BRU airport.
Stayed 3 nights in Oct 2023

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Sep 2023
Response from Red Radisson Team on 25 Sept 2023
Dear Denisethank you very much for the highest score! We really appreciate it and we are glad you had an excellent stay.We hope to welcome you againTake careSamantha

10/10 Excellent

Ambuj kumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natan at reception was outstanding for his customer service. Radisson Red impressed!
Stayed 1 night in Sep 2023
Response from Red Radisson Team on 25 Sept 2023
Dear Ambujthank you for your high score! We are glad our staff made your stay memorable. We will share with Nathan your positive comment.Take careChristian

6/10 Okay

Eda

Travelled with family
Disliked: Cleanliness
Didn’t like the condition of the room. I saw a bunch of hair on the floor. They need to reconsider the policy of cleaning
Stayed 1 night in Sep 2023
Response from Christian, Red Radisson Team on 17 Sept 2023
Dear EdaThank you for the time you took t leave a review. We regret about the cleaning situation of the room. It is not up to our standard. We will check this with housekeeping. Thank you to reporting it.We hope to welcome you again in our hotel.Take careChristian, Red Radisson Team

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!!!! The area around the hotel was amazing. Quick walks or easily accessible transportation to get around!
Stayed 3 nights in Sep 2023
Response from Christian, Red Radisson Team on 10 Sept 2023
Dear DanielleThank you very much for your high score we really appreciate it. We are very happy that you enjoyed your stay.We hope to see you again.Take careChristian, Red Radisson Team

10/10 Excellent

sandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area.
Stayed 3 nights in Aug 2023

8/10 Good

Jas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to train station, and museum and restaurants
Stayed 4 nights in Aug 2023
Response from Anna on 28 Aug 2023
Dear Jas,Thanks for your score, and for your comment! We are happy that you had a good stay with us in Red! Hope to see you again, all the best,

10/10 Excellent

Harish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are good. They gave a coffeemaker and washrooms are really spacious. The only suggestion I have is for the hotel management to check the consumables during housekeeping like shampoo, shower gel etc
Stayed 2 nights in Aug 2023
Response from Anna on 28 Aug 2023
Dear Harish,Thanks for your feedback, We are really happy to hear that you enjoyed your stay in Red! Thank you as well for your suggestion, we will take note of it and inform our Housekeeping department about it! We hope to have you beck, all the best

10/10 Excellent

Manal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Sinh on 27 Aug 2023
Thanks for the great review!See you soon :)RED team

10/10 Excellent

Estifania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Aug 2023
Response from Anna on 28 Aug 2023
Dear Estifania, Thanks so mush for your high score, we really appreciate it! We are happy that you enjoyed your stay in Red!Hope to see you again soon, all the best

8/10 Good

Marc

Stayed 1 night in Aug 2023
Response from Anna on 28 Aug 2023
Dear Marc,Thanks for the score, we really appreciate it! We hope to see you soon!

10/10 Excellent

Yose

Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, ideally located - would highly recommend to everyone!!
Stayed 1 night in Jul 2023
Response from Christian, Red Radisson Team on 5 Aug 2023
Dear Sarah,Thank you so much for the highest score you could give us, it's really important for us to know we are fully satisfying our guests! We are looking forward to welcome you again soon :)Kind regardsChristian, from Radisson Red team

10/10 Excellent

Katelin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Tarek

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Radisson Red was fantastic from the time we arrived till we left. They were all awesome from the front desk to the bartender to the house keeper and the backup staff at night I want to mention in particular Barnabas, Nathan, Christian and Sandra. I will be staying here again because of this great team. They made this a five star experience. Thank you
Stayed 4 nights in Jul 2023
Response from Anna on 15 Aug 2023
Hi Tarek, thank you for your awesome feedback! We're really pleased to learn that you enjoyed your stay at our property especially thanks to our Barnabas, Nathan, Sandra and Christian! We will make sure to share your kind words with everyone in the team. Hopefully we will have the opportunity to welcome you back soon to keep making your stays as memorable as possible in Brussels! Until then, take care!

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2023
Response from Christian, Red Radisson Team on 5 Aug 2023
Dear Jose, Thank you so much for the highest score you could give us, it's really important for us to know we are fully satisfying our guests! We are looking forward to welcome you again soon :)Kind regardsChristian, from Radisson Red team

10/10 Excellent

Hamish

Stayed 2 nights in May 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel - amazing and quirky room. Clean. Friendly staff. Breakfast one of the best I’ve ever had. Central location next to EU buildings.
Stayed 1 night in Jul 2023
Response from Christian on 23 July 2023
Dear Edward, Thank you so much for the highest score you could give us, it's really important for us to know we are fully satisfying our guests! We are looking forward to welcome you again soon :)Kind regardsChristian, from Radisson Red team

10/10 Excellent

Annetta

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast. I enjoy the humerous aspect of the decor. Very near the EU Parliament. Surrounding area a bit dingy.
Stayed 5 nights in Jun 2023
Response from Anna on 15 Aug 2023
Dear Annetta,Thank you for your feedback and perfect score! We cannot wait to welcome you again. Happy you enjoyed your stay, our lovely team and your room :-) Take care of yourself! Best regards,

10/10 Excellent

Samir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Karina

Stayed 1 night in Apr 2023

6/10 Okay

Karina

Stayed 1 night in Apr 2023

2/10 Terrible

Huseyn

Stayed 7 nights in Apr 2023

8/10 Good

Arindam

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The location of the hotel was great! Right next to the parliament and 15 mins bus ride away from the city center. Immediately near the hotel there are multiple bars/restaurants. Also the museum of natural science is very close by (5 mins by walk) Regarding the property itself, quite good and modern. Though a few things could have been better. We arrived quite early (at 9:30) and we didnt take into account the checkin time of 15:50 - almost everywhere i went, the hotels always had rooms to spare or accomodate. In our case we had to wait till literally 14:45 for the rooms to be ready. Kind of messed up our plans. The room (i had a junior suite) was quite spacious and modern. The bathroom had a broken wighting machine - had left a note to housekeeping (in english) but was not changed. I dont think the house keeping vacuumed the floor itself during their visits because we could still see some tags/threads. Overall i would say the location of the hotel and the decor was great, services offered could be improved.
Stayed 4 nights in Apr 2023

10/10 Excellent

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Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel with a good atmosphere. Good service, very good breakfast. I would like to recommend these hotel
Stayed 3 nights in Feb 2023

10/10 Excellent

Bobby Vivek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel and very pleasant staff. Enjoyed our weekend stay. Everyone was very helpful, specially the staff at the reception . Would highly recommend the hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Maria C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Nikolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good, very well situated for meetings in the European institutions. There is not an open restaurant during the day. Only till 11 am and then opens at 4 pm.

2/10 Terrible

Anthony, Chicago

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed less than 10 hours of a two night booking!!! The shower had mold and hair coming up out of it overflowing the floor. Window shades didn’t work. We got to hotel at 9:30pm they had parking in hotel parking. Went out for a few hours, to come back to no parking in hotel parking spot. At this time is was raining and we already checked into parking and needed to pay because they had no spots. Had to drive 10-15min looking for parking elsewhere. Was told the manager will be in at 7am so we can talk to him or her. So we went down at 7:30am and was told by new friendly staff that the manager was out till Monday. So we checked out , and drove 3 hours back home. Still waiting on a call or email, and a reply and refund…
Stayed 2 nights in Sep 2022

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable room! Loved the area too as it wasn't too busy but a very quick bus ride to the grand palace.
Stayed 3 nights in Aug 2022
Response from Javier Morente on 16 Aug 2022
Dear Vanessa, we cannot thank you enough for your great review! Really glad you had a lovely stay. See you soon at Radisson Red Brussels. Until then, take care. All the best, Javier M- RR Brussels

8/10 Good

Sheelah

Travelled with family
Liked: Staff & service, property conditions & facilities
Trendy easy city hotel. With great weather is easy to walk to city center.
Stayed 2 nights in Aug 2022
Response from Javier Morente on 16 Aug 2022
Dear Sheelah, Thanks a million for your fantastic review! We hope to welcome you back soon so you can still enjoy sunny Brussels. All the best, Javier M. on behalf of RR BRUSSELS

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the size of the room, really great and modern!
Stayed 2 nights in Aug 2022

10/10 Excellent

Mohammad, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel right next to the EU Parliament and Luxembourg metro station. It looks very trendy and the rooms are quite spacious.
Stayed 4 nights in Aug 2022

6/10 Okay

Roshan

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The ac wasn’t working
Stayed 7 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Haobin, Woking

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility. Pool and football table are absolute attractions for family visit. Close to train station is another bonus.
Stayed 2 nights in May 2022

10/10 Excellent

Magda, Palmetto Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was excellent. Staf at reception was superb. Jorge made sure that all our needs were met. Very friendly and helpfull. The hotel was very modern and unique. We got an upgrade to a Suite, from a Junior suite . The room was beautiful and very comfortable. But the atual room does not have windows. So its a little dark. So if you are not planning to sleep late, make sure you put your alarm. Also the living room does not have an AC vent. So it could be a little warm, if you are planning to use the sofa bed. We will definitely stay in this hotel again.
Stayed 3 nights in May 2022

10/10 Excellent

Lukasz

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find. Rooms are very neaty, cool decor. Location was great. Staff was nice and helpful.
Stayed 1 night in May 2022
Response from Sandra on 24 May 2022
Dear Lukasz, Thank you for the feedback and score! Super glad that you enjoyed your stay with us and we cannot wait to welcome you again at RED! best regards, Sandra from the Radisson RED team

10/10 Excellent

Rashae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay definitely will be back
Amazing stay great location and the price was perfect for a weekend getaway. Kitchen was closed and you do have to pay full price for the parking but it is directly across the street from the hotel. The hotel staff was very helpful as well
Stayed 1 night in Jan 2022
Response from Sandra on 5 May 2022
Dear Rashae, Thanks a million from all of us at RED! Cannot wait to welcome you again for another great stay at RED. Super happy that you enjoyed our hotel as well as our service. Best regards, Sandra from the Radisson RED team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Giulia, on behalf of the Radisson RED Brussels on 10 Jan 2022
Thanks for your review! :) We hope to see you back soon at RED!

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with cool vibe and comfortable setting. Primary perk is the extra helpful and attentive staff who go above and beyond to ensure a nice experience. Highly recommended.
Stayed 1 night in Sep 2021
Response from Giulia, on behalf of the Radisson RED Brussels on 14 Sept 2021
Hi Robin, thank you for your feedback! I'm happy to hear that you enjoyed your stay and that our staff make it even better :) We hope to see you back soon at RED!

10/10 Excellent

Talona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth time staying here and just like my previous visits the staff was awesome, check in was quick, and the rooms were clean nice and modern. I love the location as well because it’s a stones throw away from Wine Tales
Stayed 1 night in Aug 2021
Response from Giulia, on behalf of the Radisson RED Brussels on 1 Sept 2021
Hi there! Thanks for your feedback! We're happy to hear that you enjoyed your stay with us! We hope to see you back soon!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite my expectations, the staff was very impolite staff, extremely disappointed
Stayed 4 nights in Mar 2020
Response from Customer Care on 27 Mar 2020
Dear expedia user, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention and hope for another opportunity to exceed your expectations in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit quirky in a fun way, making a change from your normal bland hotel.
Stayed 1 night in Mar 2020
Response from Sylvie on 4 Mar 2020
Hello there, Thanks for your nice feedback. We're thrilled you enjoyed our fun and playful concept and we hope you had a great time in Brussels. Looking forward to seeing you again in Brussels. Have a wonderful day, Sylvie, on behalf of the Radisson RED Brussels