I had to book last minute but reviews helped me with my choice. Check in was seamless. Over my stay i interacted with 3 different front desk staff, amd all were very helpful and polite. Basically, it was very clean, particularly the bed which is the most imprortant, and had all i needed. There were a lot of wires for different lamps etc in the room -perhaps not all were needed. Quirky room lay out, lift access. Fire escape right outside the window. Quiet, a big plus. I would stay here again.