Brownsville Apart Hotels

"Paid for 2 rooms with kitchenettes because I was on vacation with 5 kids & didn’t want to eat out the entire time. 1 of the rooms the fridge didn’t work & the stoves didn’t get hot enough to cook. They also had a trash room by one of my rooms & it smelt so bad & carpet was dirty by it. There was a few roaches as well. Staff has good customer service "

"Room was dirty bed sheets were changing room had roaches and no hot water "

"There were bugs in our room the first night, didn’t notice until the next morning when my cpap machine had them all over. They moved us to the 3rd floor where the room was not full of bugs luckily, but the tub was rusted, the mini fridge didn’t work, and not all the outlets worked "

"We travel with young children and like staying at hotels were breakfast in included. I don’t particular like when a hotel does not clearly state that complimentary breakfast is not always available. I am a bonvoy member and I was not treated as one during check-in either. I will not be staying at this location when I return to Brownsville later this year. "

"Even tho staff was nice. I rate this a 1 star. I disliked my stay, couldn’t wait till the night was over to leave. I had asked for a non smoking room and it smell like smoke as soon as I walked into room. Bedsheets were dirty. Seemed like someone was in that room before we arrived. Did not enjoy my stay at all! "

"Rooms were clean beds were comfortable. Parking safe. Motel, located on a very busy area, lots to do"

"Room was a dusty, vanity light in bathroom was out and maintenance was already gone. The switch on the lamp by the bed was out. Bed was comfortable and breakfast was good. Wouldn’t go back. "

"I had no hot water despite calling and informing them of the issue. I had to boil hot water ..I was sick and too tired to rebook elsewhere. The issue was not addressed until I checked out. Only one representative attempted to assist me."

"Clean room, comfortable beds pillow felt like clouds and the lady in front was awesome!"