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"I will start with the positive. We got massages and the spa was nice. The massages were good. The steakhouse was wonderful and the manager there, the waitress and the staff throughout Oglebay were really good. Now for the not so good: We were there for our 40th anniversary, which they had in their system, but we were given a room in one of the lodge wings that only had a view of the wall belonging to the next building of rooms. Most of the rooms in our section had balconies you could go out on and had views. Not ours. Took some of the specialness of going there for our anniversary away and we spent alot there with the massages, the room, the steak house and drinks. You would think we would have been given a better view. The zoo was closed and there are no longer deer roaming about. We used to love watching them when we went for the holiday season. The gift shops had a lot less to offer and the one in the actual lodge has been condensed with a coffee shop and is way smaller than it used to be. I have been here during the holidays and would recommend going there at that time, not any other time. Unless you are a golfer. There is a crazy hilly golf course you might appreciate."

"The condition of the exterior was terrible. Lots of water damage. The lobby and game room had ceiling falling down. Carpet was nasty. Bedroom smelled like marijuana and mold. Do not stay at this hotel. It is not worth a dollar a night. The front desk clerk kept leaving and coming back, rubbing his nose like he was doing drugs. "

"Great place to stay! "

"This is my home away from home when I am in the area. Staff are very friendly."

"Illusions everywhere let your 3rd eye explore. Only issue was lock was beeping,low battery, nobody changed it ."

"Served our need - clean room despite renovations, and friendly staff but mattresses are in dire need of replacement (felt like I was sleeping on a cement floor). "

"The room was gross. They don’t provide toiletries- no shampoo, condition or body wash. We had about half a roll of toilet paper. Not even an extra in the cupboard. "

"The stay wasn't bad, but it was discomforting to find multiple pieces of long, straight black hair (none of us have that hair color or type) in the bathroom and in the bed. It made me wonder how well the room was cleaned."

"Room and hallways were dirty."