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A little outside of Karlovy Vary, right next to the river and in the mountains, it was gorgeous. We had really good food a short walk up the road for dinner and a full continental+ breakfast the next morning.
Verified traveller
Stayed 1 night in Dec 2017
2/10 Terrible
Romana
10 Aug 2022
Romana
Stayed 1 night in Aug 2022
Response from Reception Hotel St.Michael on 11 Aug 2022
Good afternoon,
It is interesting to read such a review from a person who did not live in the Hotel!
I don't understand how the service Hotel.com makes it possible to evaluate the Hotel to a client who has NOT been in the Hotel. The client did not live in the Hotel, the client did not pay anything and there were no fines.
Therefore, how can a customer give a bad rating without even staying at the Hotel?! And how does service Hotel.com allow this?