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"Good"

"Light wasn’t working at the entrance of the room. Complained and was told someone will come take a look, but nobody showed up. Found a cockroach at the door on the second day and informed staff at the front desk. "

"All was good."

"Very nice, but could definitely be cleaner and more interactive during the slow season."

"Great place to stay "

"Great stay"

"Clean room, great food and drinks. "

"A lot of guests were at the pool "

"A warm musty scent hit me as soon as I opened the door to my room. The room furniture seems not to have been updated since the 1990s. The carpet in my room felt very uncomfortable to me, I spread out clean towels and walked on them instead, and the furniture was overly large, dark, and oppressive. The bathroom has also not been updated. I have an allergy that gets exacerbated by poor air quality, and this allergy was set off overnight at the hotel. I had a nonrefundable stay for three nights, but left after one night. The staff were just great!!—a high point—absolutely up to the Hyatt Regency standard. But the overall ambience definitely was not up to the Hyatt Regency standard. I wonder how this hotel name could be on this hotel. The goldfish in the lobby were a fun, cool feature. But I will never stay here again. The self-parking was dark and kind of scary. There was a security car part-time at the self-parking, but it disappeared later in the evening. I don’t spend money on a hotel to feel less comfortable than I do at my own home. I was truly disappointed. "