Exterior

Reviews of GHS Hotel

4 out of 5
GHS Hotel
Boulevard Denis Sassou Nguesso, Brazzaville

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 45 reviews" "
Rating 8 - Good. 20 out of 45 reviews" "
Rating 6 - Okay. 5 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Arie

Stayed 2 nights in Nov 2023

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Some things good, some things not.
Over-all GHS was pleasant. Breakfast was 7/10. Beds are SUPER comfortable, bathrooms are great, spacious, always hot water. Wifi was solid for the most part. A few shaky periods during zoom calls but overall much better than I usually get in Central Africa. Elevators were 5/10 and often only 1 would be functioning. Front desk was very nice and helpful. Tables in the resto often did not have the right silverware. Never once saw a big spoon for cereal. Had to hunt around and rob other tables to get utensils for my meal. Food is 7/10. Nothing spectacular. A little overpriced for what you get. I was able to secure $143/night which is a good deal. Would not pay more than that for this hotel. Also- no gym, no pool and a slight musty smell from the AC in my room. Had to change rooms after the 1st night because AC was so loud and sounded like a bucket of water was sloshing around in the ceiling.
Stayed 6 nights in Feb 2023

6/10 Okay

Ibrahim

Business traveller
The room is missing items such as safe box and no tissue boxes in toilets. Breakfast cost $27 on average but limited choices.
Stayed 3 nights in Jun 2022

6/10 Okay

Pungu

Business traveller
Disliked: Cleanliness
Insects in the bedroom. The water was colored and could not take shower on the morning of June 18, 2022. The staff was not trustfully
Stayed 2 nights in Jun 2022
Response from GHS HOTEL on 22 June 2022
Cher Monsieur, Nous avons pris bonne note de vos commentaires et feront le nécessaire pour votre prochain séjour pour éviter ces désagréments. Cordialement votre

8/10 Good

MIL SYLVAIN, newark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at this hotel when I’m in Brazzaville
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always , nice place to stay … food however is a challenge—- there’s no restaurant nearby
Stayed 1 night in May 2021
Response from Dolores on 6 July 2021
Bonjour Nous avons pris note de vos commentaires et nous ferons le nécessaire pour améliorer notre restaurant. Par contre autour il y a -le Mamywata - le Radisson etc... le GHS bénéficie justement de cette emplacement en centre ville A bientôt j'espère

8/10 Good

Tebogo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Overall a comfortable hotel with friendly staff, room was very comfortable. They can do better in improving breakfast menu and to try to create some vibe at the hotel to improve ambiance...
Stayed 5 nights in Aug 2019
Response from ikbel on 3 Nov 2019
Dear Tebogo, Thank you for taking time to write us and thank you for your comment about the the friendly stass and the confort of the room. Concering the Breakfast menu, we have the pleasure to inform you that the menu will be changed starting from tmorrow and we'll take note about improving the ambiance by making some events and animation program in our property. Wishing see you the next time in GHS Hotel. Cordial greetings

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice Building. Best thing of this property is its very friendly staff. Managers goes all the way to take care of residents’ needs. Lacks a gem but was told will be ready soon. Value for the money not as expected but this is the case in all Brazzaville. Overall, I recommend this hotel for budget tourists due to high hotel rates in Brazzaville.
Stayed 13 nights in Sep 2019
Response from ikbel on 3 Nov 2019
Dear Guest, Thank you for taking time to write us about your stay at GHS Hotel. We appreciate your comment about the hospitality of the staff and the taking care of the managers, concerning the gem , it will be available very soon. We hope that we'll receive again i our porperty. With warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Rooms are nice, large, with large shower. Dinner was good, but service was not great in the restaurant.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good short stay in town.
Extremely friendly and helpful staff. Not much by way of amenities at the hotel (no pool etc.) so only really suitable for a short stay. Excellent efficient airport pick-up and drop-off service. WIFI in room is poor and sometime have to stand near the door to get signal.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Better options available
The service in the hotel is not upto the mark. The restaurant and the food is not that goo. Rooms are decent.It is centrally located, so thats good but the hotel is right on the road, so there is no open space. There are definitely better options in Brazzaville.
Stayed 2 nights in Oct 2018

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night stopover
Over night stay while passing through from Pointe Noire to Nairobi. The hotel is new and rooms very spacious and excellent condition. There is not a lot of anything else at the hotel apart from a small bar in the lobby next to the breakfast area so I would definitely stay again for 1 night but any longer I would look for a hotel with some other amenities.
Stayed 1 night in Sep 2018

8/10 Good

Frans

Great location and good service
Excellent location. The staff were exceptionally friendly and helpful. The room was comfortable and had everything I needed. Air conditioning works well. On the negative side: the Wifi is appalling and the person at the desk when I checked out did not know how to use the credit card machine. Apart from that I enjoyed my stay.
Stayed 4 nights in Sep 2018
Response from ikbel on 13 Sept 2018
Dear Frans, Thank you for taking time to write us about you stay at our hotel! we appreciated your commment concerning the location, the staff , the confort of the room.. then we'll ameliorate the Wifi which is disconnect sometimes in all the Congo and influence the connection of the credit card. We'll be glad to receive you for the next time and providing you the best conditions to well enjoy your stay in GHS. kind regards

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good hotel if you don't need internet.
Big room, comfortable bed and great shower. Breakfast could be much better... Internet was really the downside.
Stayed 1 night in May 2018
Response from ikbel on 13 Sept 2018
Dear Guest, Thank you for taking time to write us about you stay at our hotel! we appreciated your commment concerning the confort of the room and the great shower.. then we'll ameliorate the Wifi which is disconnect sometimes in all the Congo and for the breakfast will be better for the next time. We'll be glad to receive you for the next time and providing you the best conditions to well enjoy your stay in GHS. kind regards

8/10 Good

Salmon Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great service, would prefer a more international breakfast option. Everything else was top class.
Response from Ikbel on 2 Apr 2018
Greetings from GHS Hotel. Thank you for taking time to write us.It was a pleasure to receive you in our Hotel. We appreciate your comment about the service and we'll work for to ameliorate the breakfast option. Waiting you for the next stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2018

6/10 Okay

Lambert, UT

Liked: Cleanliness, room comfort
Disliked: Staff & service
Management
The management must train the customer service staff. Thinking that she can say anything to the client because she seems to be better off others. Dishonest front desk supervisor who likes to cheat on the customer (young lady). She never have a badge to identify herself.
Stayed 8 nights in Feb 2018
Response from GHS team on 27 Feb 2018
Dear Lambert, Thank you for taking time to write us and thank you for your stay and for your booking for your two friends to stay in our hotel. we appreciate your comment about the good location of the hotel than concerning the customer staff, we'll work on this issue. Waiting you for the next stay.

10/10 Excellent

Dave, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel n the Heart of Brazzaville
I spent several nights at the GHS hotel recently. The hotel is new with large rooms, tastefully decorated with nice views of the city and the nearby Congo River. The hotel is conveniently located. Several popular restaurants and landmarks are within walking distance. A five minute walk to the famous Mami Wata Restaurant and a 10 minute walk to the Basilica of St. Anne. The restaurant staff are superb. The manager was friendly and helpful and English speaking. I would wholeheartedly recommend this hotel to anyone visiting Brazzaville. The hotel also provides a free shuttle to and from the Maya Maya International airport.
Reasonable Rates for Great Room
Spacious Room
Exterior of GHS
Modern Brazzaville Hotel
Stayed 2 nights in Oct 2017
Response from IKBEL on 22 Nov 2017
ear Dave, thank you for taking time to write us and for your comment concerning the rooms, the location and the team of GHS. It was a great a pleasure to receive you in our hotel.we work always to provide the best quality of service to our guests and to keep them in comfortable atmosphere. Waiting you for the next stay. You'll be home as usual. Warm regards

10/10 Excellent

Marc, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel in Downtown Brazzaville
This is a very nice hotel in the heart of Brazzaville City Center. It is very clean and the room are very spacious, well furnished, and offer a great views of the downtown area. The staff is velcoming and would ensure that you are satisfied with your stay. I have stayed there on numerous occasions and have enjoyed my stay at GHS hotel and highly recommend it for your stay in Brazzaville.
Stayed 1 night in Oct 2017
Response from ikbel on 3 Nov 2017
Dear Marc, thank you for taking time to write us and it was always a great pleasure to receive you in our hotel. You'll be home every stay.

8/10 Good

Farough

Liked: Cleanliness, room comfort
Just to care of small things which are important
The rooms are clean an good, local area is good as well, the problems in services if you stay two our more days that will not add small things like water and coffee + breakfast is poor, internet is very bad.
Stayed 1 night in Sep 2017
Response from Alain on 3 Nov 2017
Dear Farough, thank for your choosing every time our hotel for your stay and for taking the time to write us . we started to looking into the issue of small things noted and you'll find every day the water, coffee in your room and concerning the breakfast we're working to improve it every day it'll be a new menu. waiting you for the next stay. cordial greetings

10/10 Excellent

Marc-Aurele, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hôtel in Brazzaville City Center
Nice clean hotel near the city center of Brazzaville. The rooms are vary spacious and well equipped. Each room also feature a very large glass wall through which guests can have a nice view of Brazzaville city center and at a distance the Congo river and a glimpse of Kinshasa (DRC). The staff is pleasant and committed to making your stay an enjoyable one and the welcome cocktail served as you check in is a nice touch. A nice selection of food is served on the breakfast buffet daily. Overall a very relaxing stay in the hotel that is ideally located in the heart of Brazzaville city center. I highly recommend GHS hotel Brazzaville.

10/10 Excellent

Marc, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Brazzaville
Had several stays at this hotel during my recent visit to Brazzaville. The staff is very welcoming and eager to please. The welcome cocktail is a very nice touch. The rooms offer plenty of space and are extremely comfortable. Nice large windows offer a beautiful view of Brazzaville city center and a nice view of the Congo river with Kinshasa in the background. The hotel offers a pretty nice breakfast buffet and the room service is available around the clock. I really enjoyed staying at this hotel and look forward to staying there on my next trip to Brazzaville.
Response from Hotel Manager on 4 Dec 2016
Dear Marc, Thank you so much for having shared your feedback with us which will be shared with the team. Pleased to read that our team has met your expectations for whom providing high quality service is the priority. Glad to understand as well that you felt comfortable in your room and you enjoyed the view and the central location of our Hotel has made your Brazzaville stay easy. Looking forward to the pleasure of welcoming you back to GHS Hotel Brazzaville and remaining at your disposal. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 4 Dec 2016
Thank you for giving us a 5 over 5 satisfaction.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 12 Dec 2016
We would like to thank you for giving us 5/5 satisfaction review.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New gem in Brazzaville
Very clean and comfortable. Staff great. Convenient.
Response from General Manager on 4 Dec 2016
Dear Guest, thank you for taking your time to share your reviw about your stay at GHS Hotel Brazzaville. Glad to hear that your stay were comfortable and you appreciated the service provided by our Staff. looking forward to welcome you again on your next visit in Brazzaville.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located in Brazzaville Downtown
The staff was very helpful and I got a customized service.
Response from Hotel Manager on 4 Dec 2016
Dear Sir, Thank you so much for having shared your feedback regarding your stay with us. Pleased to read that you liked the hotel location which is close to all key destinations in the city. Glad to understand that the staff provided you a customized service which is our priority. We provide a private treadmill in each room upon request. Looking forward to the pleasure of welcoming you back to GHS Hotel Brazzaville and remaining at your disposal. Warm regards,

10/10 Excellent

mubikay, joannesbourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exact 5 minute to the river
Verry good people and friendly,the hotel is clean and still new,good security ,nice buffet etc..close to the man shopping center and all administration
Response from Hotel Manager on 18 July 2016
Dear Client, Thank you for your feedback regarding your stay at GHS Hotel Brazzaville. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about staff, food and cleanliness. looking forward to welcome you again on your next visit to Brazzaville.

8/10 Good

Jean François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from GHS HOTEL on 3 Nov 2022
Cher MonsieurMerci pour vos commentaires et bien sûr a bientot au GHS

8/10 Good

Dominique, Meudon FRANCE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les : Ambiance familiale et décontractée, chambre spacieuse, personnel sympathique, bon rapport qualité/prix, pressing rapide et bon Les - : Clim bruyante, wifi aléatoire, petit-déjeuner pas assez varié, pas de coffre-fort
Stayed 9 nights in Nov 2021
Response from Dolores Jabon PIcard on 29 Dec 2021
Bonjour Cher Monsieur Merci pour vos commentaires, nous ferons le nécessaire pour améliorer le wifi et pour le petit déjeuner Par contre la prochaine fois vous pouvez demander un coffre a la réception - Bonne fête de fin d'année

8/10 Good

Amaury

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable au Congo, Hotel propre et accueil très sympa de Dolores.
Stayed 3 nights in Jun 2021
Response from Dolores on 6 July 2021
Bonjour Mille merci pour vos commentaires et que votre séjour ce soit bien passe A bientôt j'espère Le GHS Hôtel

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Recommend
1st time in that hotel. Great hotel, good experience, very comfortable, a little bit slow on service.
Stayed 1 night in Oct 2020
Response from Dolores on 6 July 2021
Cher Client Merci pour vos commentaires. Nous ferons le nécessaire pour améliorer notre service. A bientôt j'espère

10/10 Excellent

birgitta

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 호텔
Stayed 1 night in Jun 2019

10/10 Excellent

Aitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY KIND AND HELPFUL PEOPLE
I realized I had forgotten my phone at the hotel when about to embark and they managed to find it and drive it to the airport on time. Very grateful for it
Stayed 4 nights in Feb 2019

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un Grand Hotel au look extérieur moderne
Un Grand Hotel en plein coeur de Brazzaville très bien situé. Un service et du personnel ultra prévenant, à priori toutes les chambres donne sur la rue mais bonne isolation phonique. Wi-Fi Internet performant. La grande façade en verre de cette hôtel donné sur toutes les chambres et génère en période chaude de la chaleur un radiateur. Toutefois compensé par une climatisation très efficace. C'est la le point faible, cette climatisation à une vitesse minimale très élevé et donc bruyante en soufflerie et si vous la coupez pour la nuit vous vous réveiller avec la chaleur, je pense que c'est une question de réglage de plus ayant une chambre dangle phénomène de chaleur plus important. Mais oui je reviendrai dans cette hôtel ce n'est pas prohibitif. Côté service le petit déjeuner est inclus dans la chambre et est de qualité un jolie buffet. Côté repas peu adepte des restaurant d'hôtel mais tout à fait correct mais quand même tout proche vous avez de bon restaurant à découvrir comme mami wata ou O Sympatic. La décoration intérieure est sobre dans les chambres semi orientales en partie commune mini lustre dans les ascenseurs ce qui contraste avec le look extérieur en verre
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien et l'hôtel a fait une upgrade de chambre sans demander.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, bien situé
Les chambres sont très bien: grandes, modernes, propres, et très bien aménagées. La literie est de qualité. Rien à dire. Le service est courtois quelques bémols: Wifi poussif et pas d'animation. Une à deux personnes au restaurant de l'hôtel le soir...
Stayed 2 nights in May 2018

10/10 Excellent

SEBASTIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel, accueil et service irréprochable
Très bon hôtel propre et confortable. Personnel chaleureux, accueillant et très disponible pour vous apporter leur aide pendant le séjour. Je recommande à 100 %
Stayed 4 nights in Dec 2017
Response from Alain on 2 Jan 2018
Cher Sebastien, Nous vous remercions pour votre commentaire et nous apprécions votre avis sur la propreté, le confort et l'accueil. C'était un plaisir de vous recevoir dans notre hôtel et nous serons ravis de votre prochaine visite. Nos meilleures voeux et bonne année 2018. Ikbel

10/10 Excellent

Claudio Marques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
casa fora de casa
Response from General Manager on 4 Dec 2016
We would like to thank you for considering GHS Hotel Brazzaville as your Home away from Home. regards,

8/10 Good

JEAN PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trés bon hôtel.
Très bon hôtel et personnel très accueillant. Petit déjeuner très bien et variés. Soufflerie des climatiseurs bruyants.
Response from General Manager on 4 Dec 2016
Cher Client, je vous remercie sincèrement de votre commentaire envers GHS Hotel Brazzaville. c'est un grand plaisir de lire a chaque fois nos clients remerciant le personnel de l’hôtel pour l’accueil chaleureux. Content de savoir que vous avez apprécier la qualité et la variation de notre petit déjeuner. on vous rassure qu'on la soufflerie du climatiseur avait été réglé. Cordialement,

10/10 Excellent

Hilaire, Puteaux, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité / prix.
Chambre spacieuse et très propre Personnel très accueillant et à l'écoute. Hotel moderne et bien décoré. Je le recommande.
Response from General Manager on 4 Dec 2016
Cher Hilaire, Je vous remercie sincèrement de votre élogieux commentaire envers GHS Hotel Brazzaville. Soyez sûr que vos beaux compliments furent transmis à nos équipes pour qui l’opinion de nos hôtes est très importante. C’est un plaisir de savoir que vous avez apprécié la grandeur et propreté des chambres. Content de savoir que la qualité du service de notre équipe était selon votre expectations, et que vous avez apprécié le style moderne de l’hôtel et la décoration. Nos équipes ont à cœur de prendre soin de chacun de nos hôtes avec générosité. Je serai enchanté de vous accueillir à nouveau dans notre Hotel, Très sincèrement,

8/10 Good

Divin, Pointe-Noire (CONGO)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour tout comfort Centre-Ville de Brazzaville
Hotel moderne de qualité. Personnel acceuillant et à l'écoute. La literie et le confort général de la chambre est excellent. La chambre est lumineuse. Le rapport qualité/prix est très bien. Seul petit bémol sur la qualité de la charcuterie et du plateau fromage au petit déjeuner, qui n'est pas du tout au niveau global de l'hotel. C'est à revoir.
Response from General Manager on 11 Aug 2016
Cher M. Divin, Je vous remercie d’avoir pris le temps de publier vos commentaires sur Hotels.com à la suite de votre récente visite à l’hôtel GHS à Brazzaville. Je suis ravi de lire que avez bien apprécier le style de l’hôtel, le confort des chambres, et la qualité du service du personnel. votre remarque concernant le plateau de charcuterie et formage est bien notée, et on va prendre une action immédiate pour l'améliorer. En attendant d’avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Brazzaville, Veuillez recevoir, mes salutations distinguées.

10/10 Excellent

Gérard, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nouvel hôtel à découvrir sans retenue
séjour très agréable, accueil très chaleureux, l'ensemble du personnel est attentionné à ce que votre séjour se passe dans les meilleurs conditions. les chambres sont très confortables, spacieuses et très propres. une restauration de qualité l'hôtel est tres bien situé dans le centre ville. je conseille cet hôtel sans la moindre hésitation !
Response from Alain on 29 June 2016
Cher Monsieur Gérard, Nous vous remercions chaleureusement pour ce superbe commentaire en faveur de notre hôtel. Nous sommes ravis que vous ayez passé un bon séjour dans notre établissement. Cordialement,