Holiday Homes in Brazil

"Property was well lit next to a shopping area and not far from different eating places. We appreciated the instant hot water in all the faucets and the room heating up fast. Sleep was interrupted daily by the noisey cleaning staff. Also the cleaning staff had loud personal conversations disturbing my sleep, I was very disappointed. I blame the front desk for giving me a room in the area where 4-5 rooms was going to be vacated the next morning."

"My stay at the Terre Haute resort casino hotel was stress free. I had no problems with the room, the mattress, Wi-Fi on any of my devices, or any concerns for my safety. I checked in on my Expedia app, prepaid, and was greeted by the friendly staff upon arrival. As I stated this visit was completely stress free no complaints. The room was clean comfortable, the amenities were upscale and this is was one time I hated to leave. "

"Yes"

"Nice"

"Room was clean, bed was good. Morning staff (desk and breakfast) were very friendly and helpful. Need more luggage carts, and the elevator needs renovation."

"The staff goes above and beyond to be of assistance, the hotel is clean, the rooms are homey and well decorated. The amenities are outstanding. I would recommend this hotel to anyone."

"Very clean, and staff was great"

"I had asked several times for them to clean my room and they didn't clean it. The staff had given someone a key to my room without my permission. I was told that they would not enter my room without permission and they entered without permission. The ceiling had a piece fall off while i was trying to cook and told the front desk and they did nothing but take a picture and did not fix it. The water in my room was shut off for over an hour and I could not take a shower. I was screamed at by some lady who claimed she worked there, but wasn't in uniform like the rest of the staff and then I was kicked off the property by the police for no valid reason. They told me that there was supposedly several complaints, yet they never said anything to me and I was at the front desk several times so I belive that they were false accusations. I have asked for a full refund and they still have not refunded me. They had no problem taking money, but they are not refunding me as fast as they took money. I have never had such a bad experience in any hotel like this one."

"Parking was easy and safe. Property was located in a convenient area. Room was clean and spacious "