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Reviews of AC Hotel by Marriott Bratislava Old Town

4 out of 5
AC Hotel by Marriott Bratislava Old Town
Vysoka 2A, Bratislava

Reviews

9.4

Exceptional

Rating 10 - Excellent. 208 out of 296 reviews" "
Rating 8 - Good. 66 out of 296 reviews" "
Rating 6 - Okay. 20 out of 296 reviews" "
Rating 4 - Poor. 1 out of 296 reviews" "
Rating 2 - Terrible. 1 out of 296 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chek

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy and contented with our stay. Don’t have any negative comments. Breakfast is good. Huge variety.
Stayed 3 nights in May 2024

10/10 Excellent

Michal, Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable
Stayed 6 nights in Apr 2024

6/10 Okay

Ranet, Edmond

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room temperatures could not be regulated. You had to open windows to the street noise and loud parties below to cool them off. The staff did not show concern or offer much help. The room itself was quite lovely and clean. The breakfast offerings were very good but when large groups came in they had difficulty keeping up and some offerings were eliminated.
Stayed 3 nights in Apr 2024

8/10 Good

ANITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Erwin, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty standard Marriott-family hotel experience on the inside. The location was a little odd as it is not directly on a street. But it is very close to the small central historic area of Bratislava which is worth checking out.
Stayed 2 nights in Feb 2024

10/10 Excellent

HIDETO

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good except a receptionist was under on the job training.
Stayed 1 night in Feb 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay. Really clean hotel. Great service from hotel staff. Perfect location in old town.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Roberto

Stayed 2 nights in Dec 2023

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Inma

Stayed 1 night in Dec 2023

10/10 Excellent

Erez

Stayed 3 nights in Dec 2023

10/10 Excellent

JONGHO

Stayed 1 night in Dec 2023

10/10 Excellent

Rafael

Stayed 1 night in Dec 2023

10/10 Excellent

Algirdas, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Rachel

Stayed 2 nights in Nov 2023

10/10 Excellent

nimrod

Stayed 3 nights in Nov 2023

4/10 Poor

Ludwig

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Traurig 👎
Stolze Preise mit vielen Baustellen!!! Das Hotel hat mit damaligen Austria Trend nicht so viel zu tun,alte strapazierte ausgewaschene Handtücher, in der Bar ist Angebot von Speisen,aber die Küche ist zugeschlossen,essen durfen nur die Pauschalreisende…viele Geld für wehnig Musik 👎
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast good location
Stayed 1 night in Nov 2023

10/10 Excellent

Zuzana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Darin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Marko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent hotel
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The was fine, besides an horrible food smell in the hall close to the room. I suggest to install a sort of air freshner
Stayed 1 night in Oct 2023
Response from Martina on 19 Oct 2023
Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to improve our services in the future. I hope you choose to stay with us again when your travels bring you back to the Bratislava. Sincerely, MartinaFront office team

6/10 Okay

Matj

Stayed 1 night in Oct 2023
Response from Martina on 19 Oct 2023
Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to improve our services in the future. I hope you choose to stay with us again when your travels bring you back to the Bratislava. Sincerely, Martina, Front office team

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel option
Lovely centrally located hotel. Staff are friendly and helpful. Rooms are clean, spacious and comfortable. Located within walking distance of many restaurants and tourist attractions.
Stayed 4 nights in Oct 2023
Response from Martina on 19 Oct 2023
Dear Beverly,Thank you for choosing AC Hotel by Marriott Bratislava Old Town for your recent stay in Bratislava. We were delighted to read that you had a great experience and enjoyed your stay with us.Hopefully we will have an opportunity to welcome you back again.Sincerely,Martina, Front office team

10/10 Excellent

Sean

Stayed 3 nights in Oct 2023
Response from martina on 19 Oct 2023
Dear Sean,Thank you for sharing your experience from your recent stay with us at AC Hotel Bratislava. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Kind regards,Martina, Front office team

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Basin training necessary for the teceptionist
I already wrote last night.As soon as I checked in the room, all the lights went black. When I contacted the reception, he said this room had the same problem on the previous night! Then he (or the other person) called znd asked me to come to the reception to pick up the key of new room! while I was almost naked.
Stayed 1 night in Sep 2023

8/10 Good

Angelos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Martina on 19 Oct 2023
Dear Angelos,thank you for sharing your experience from your recent stay with us at AC Hotel Bratislava.We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Warm regards,Martina, Front office team

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with perfect location.
Perfectly situated hotel, great room, great lobby, powerful air conditioning, couldn't be more pleased.
Stayed 1 night in Aug 2023
Response from Martina on 19 Oct 2023
Dear Yves,Thank you for choosing AC Hotel by Marriott Bratislava Old Town for your recent stay in Bratislava. We were delighted to read that you had a great experience and enjoyed your stay with us.Hopefully we will have an opportunity to welcome you back again.Sincerely,Martina, Front office team

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in Sep 2023
Response from Martina on 19 Oct 2023
Dear Derek,thank you for sharing your experience from your recent stay with us at AC Hotel Bratislava.We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Warm regards,Martina, Front office team

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Martina on 19 Oct 2023
Dear Eli,thank you very much for your kind review. We are very happy to hear that you enjoyed your stay and appreciated the services we delivered to you. Feedback such as yours inspires us to provide our guests with the best level of service. We are looking forward to meet you again soon.With kind regards, Martina, Front office team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Martina on 19 Oct 2023
Dear Guest,We are delighted that you enjoyed the facilities and services at our hotel. We sincerely appreciate your kind words with regards to the warm care of each member of our team and we hope to welcome you back in the not-too-distant future.Thank you so much!Sincerely,Martina, Front office team

10/10 Excellent

Sam

Stayed 2 nights in Sep 2023
Response from Martina on 19 Oct 2023
Dear Sam,thank you very much for your kind review. We are very happy to hear that you enjoyed your stay and appreciated the services we delivered to you. Feedback such as yours inspires us to provide our guests with the best level of service. We are looking forward to meet you again soon.With kind regards, Martina, Front office team

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023
Response from Martina on 19 Oct 2023
Dear Daniel,thank you for sharing your experience from your recent stay with us at AC Hotel Bratislava.We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Warm regards,Martina, Front office team

10/10 Excellent

Rhoda

Stayed 2 nights in Sep 2023
Response from Martina on 19 Oct 2023
Dear Rhoda,thank you for sharing your experience from your recent stay with us at AC Hotel Bratislava.We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Warm regards,Martina, Front office team

8/10 Good

Anders Johan

Stayed 2 nights in Sep 2023
Response from Martina on 19 Oct 2023
Dear Anders,thank you very much for your kind review. We are very happy to hear that you enjoyed your stay and appreciated the services we delivered to you. Feedback such as yours inspires us to provide our guests with the best level of service. We are looking forward to meet you again soon.With kind regards, Martina, Front office team

8/10 Good

espen

Stayed 4 nights in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Kyongihn

Stayed 1 night in Sep 2023

10/10 Excellent

Mikael

Stayed 7 nights in Aug 2023
Response from Martina on 19 Oct 2023
Dear Mikael,thank you for sharing your experience from your recent stay with us at AC Hotel Bratislava.We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Warm regards,Martina, Front office team

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Martina on 19 Oct 2023
Dear David,thank you for sharing your experience from your recent stay with us at AC Hotel Bratislava.We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Warm regards,Martina, Front office team

10/10 Excellent

Rosana

Stayed 1 night in Aug 2023
Response from Martina on 19 Oct 2023
Dear Rosana,We are delighted that you enjoyed the facilities and services at our hotel. We sincerely appreciate your kind words with regards to the warm care of each member of our team and we hope to welcome you back in the not-too-distant future.Thank you so much!Sincerely,Martina, Front office team

10/10 Excellent

MARCOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and the staff are kind
Stayed 1 night in Aug 2023

10/10 Excellent

Sumedh

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, good service as expected from an AC Marriot
Stayed 2 nights in Aug 2023

8/10 Good

Datevig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

nadav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think that if they says that the hotel have parking they shouldn't charge for it
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siper comfortable hotel. We loved it. Would stay here again and recommend it to others
Stayed 1 night in Aug 2023

10/10 Excellent

Nicolo

Stayed 2 nights in Jul 2023