Brant County Holidays from AU$2,854

Thank you for good care!

Customer service was good, but a bit on the rude side.

Bed was comfortable. 3 elevators so never had to wait long. Breakfast was standard hotel buffet. SSSOOOO noisy, could hear every cough, sneeze, toilet seat drop, room door closing. The fire alarm at 3am wasn’t great but the lack of organized evacuation was probably the most concerning part of our stay. No leadership, no communication, just flashing lights and alarm bells. The guests were left to their own devices to know where to go. After 20 minutes in the rainy parking lot everyone just started going back in because the alarms had stopped. Halfway up the stairwell the alarms went off again. Some kept going, most stayed put for a few more minutes before proceeding to their rooms. The room across from us was just evacuating their rooms when we were going back into ours. The fire department made an announcement over the intercom 10 minutes later that the emergency was over. Never heard anything from hotel staff in the moment or the next day. Disappointing.

Room was well appointed, comfortable, with plenty of space, and the feel of a small apartment. Free breakfast buffet was great.

We loved staying in this hotel. It was in a great location (round the corner from St George station), our room was spacious and clean, with great added touches e.g a yoga mat. The staff were lovely, breakfast was delicious- we would highly recommend.