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Reviews of MOTEL 6 Branson West - Silver Dollar City

2 out of 5
MOTEL 6 Branson West - Silver Dollar City
50 Notch Lane, Branson West, MO

Reviews

7.8

Good

Rating 10 - Excellent. 189 out of 456 reviews" "
Rating 8 - Good. 137 out of 456 reviews" "
Rating 6 - Okay. 60 out of 456 reviews" "
Rating 4 - Poor. 29 out of 456 reviews" "
Rating 2 - Terrible. 41 out of 456 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chavis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bob was very courteous and accommodative to my needs!
Stayed 8 nights in Apr 2024

6/10 Okay

Lashawn

Travelled with family
Disliked: Cleanliness, staff & service
there was a roach in my room and the heat didnt completely work.
Stayed 2 nights in Apr 2024

8/10 Good

Brianna

Travelled with partner
Found stains on bed and towels but overall good!
Stayed 1 night in Apr 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was away from the traffic and it was a nice establishment.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, newly updated, and convenient and will stay again
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please
Stayed 5 nights in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Jason, Thanks for your review, we really appreciate the support.Natalie #Team6

6/10 Okay

Tyler

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
When we got to are room their was obvious that they need to step up the room cleaning we did take are issue to front desk and show pictures of the issues they did offer a different room but rather then go to another room we decided to take the room we had the desk clerk said that the housekeeper was fairly new and that this was the second time that she been reported for mustakes the issues were not horrible used soap left in the shower something on the light switch cover and dirt build up on the handel to fridge microwave was didty and their was urine around the ring of the toilet other then that the room served it purpose the bed was good but the sheets look very used they were clean and smelled fresh washed
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Tyler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Traci, Temple

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here often while home shopping. Clean and comfortable. Added plus they allow our 2 fur babies.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi Traci,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Misty

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to move from one room to another when we first got there due to the sheets having what looked like blood stains on them and someone had picked their nose and wiped it on the wall next to the bed. They charged us $100 fee that was to be refunded and we never have gotten that back! We will never stay there again!!!!!
Stayed 3 nights in Dec 2023
Response from Nancy Y. on 13 Feb 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Jack

Disliked: Staff & service
Wasn't allowed to stay because the price was different then Expedia said it would be and the owners were very very rude and definitely unprofessional
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 5 Feb 2024
Hi Jack,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 Okay

Pamela

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Stayed 3 nights in Jan 2024

10/10 Excellent

Meleia

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Breonna

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, close to SDC.
Our room was a ground floor room. It was very clean, newer remodel. The bed is memory foam on a basic frame, the sheets and cover were very clean, we slept well with no issues. New table, chairs, fridge and microwave. Make sure to bring your toiletries and a hairdryer. There was a complimentary bar of soap. If you are looking for an economical, clean, quite place to stay that's super close to Silver Dollar City this fits the bill. It was also close enough to 76 that we could pop back to the room to eat and rest. The only issues were the noise overhead and no ice in the ice machine. Not big problems and not enough to keep us from staying again.
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 4 Jan 2024
Hi TravelerThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Dustin, Big cabin

Travelled with family
Stayed 2 nights in Dec 2023

8/10 Good

TROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN! Budget and Pet Friendly :)
Great budget option for pet friendly accommodations! We will definitely stay again! The property was clean, well maintained and issues (extra towels and keycard) were addressed immediately.
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on 4 Jan 2024
Hi TroyWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, no frills room.
Our room was clean. The bed was fine. It’s a Motel 6, which means no frills. But all we needed was a place to sleep and it was perfect for that. Close to Silver Dollar City. Our only con was really low water pressure in the shower.
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on 4 Jan 2024
Hi Teresa,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 Good

Joyce

Stayed 2 nights in Dec 2023

6/10 Okay

Kristan

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
This property is overall in a decent area. It is definitely budget friendly, and remodeled. However, It was very dirty when we checked in. The floors left our socks and feet black, there were candy wrappers under the bed still. My child has bad allergies and asthma, and dust/dirt were all over in areas around the baseboards, etc. The bed sheets were dirty with big dog prints, when I asked for clean linen so I could change the sheets the employee there was rude about it.
Stayed 5 nights in Dec 2023
Response from Brand Experience Team on 4 Jan 2024
Hi Kristan,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

William J

Travelled with family
Don't stay here.
It was awful nothing in your add says we can only have 2 dogs oer room. So when I drove 6 hours at check in they tell me only 2 dogs per room so I had to pay for a second room. That was just BS. Trapping people after they are all ready there
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 4 Jan 2024
Hi William,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Ray

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Same Story everytime!
Have stayed at this particular hotel multiple times and will continue to stay there as long as they don't change anything. Very pleasant staff....clean establishment.
Stayed 2 nights in Dec 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and nice
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Robin,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Was good location was great beds were comfortable!
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi David,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price is right! Comfort and clean
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Brenda,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Good

Diane

Liked: Cleanliness, staff & service, room comfort
SDC trip
We happened to stay 2 nights but there was no maid service. It was fine because they told us ahead of time.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Diane,Thank you for positively rating your stay!!Lilith#Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the value. Very clean and quiet. Nice not having to wait in traffic coming from town to get to Silver Dollar City
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2023

2/10 Terrible

Matthew

Travelled with family
Disliked: Staff & service, amenities
Paid in full in advance and still had to put down an additional $100 deposite when we arrived. Had to leave just before midnight because the paper thin walls let us hear all the footsteps and laughter from adjacent rooms. Vacation ruined. Never again.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Matthew,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

John

Travelled with family
Liked: Cleanliness
The front office is not Maned all the time
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi John, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

Andrew

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our bed had bed bugs, discovered after we had slept. showered then got out of dodge
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi Andrew,We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Terrible

Jacob

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs major overhaul, terrible place to stay will not be back.
Response from Brand Experience Team on 30 Nov 2023
Hi Jacob,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Dalton

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms were a decent size since we weren't going to be there much and they had Vending machines that offered several items that someone may need. The rooms however wasn't the cleanest as we have found several strands of hair in the beds, towels, & in the floor. Also gross to say a booger was smeared on the wall but the front desk wanted to say it was poison for love bugs, but it was clearly a booger. Also if it was bait why would you apply it to the middle of the wall.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi Dalton,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and quiet
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi Colby, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place close to everything we wanted to do
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi Todd,Thank you for the excellent review! Maz K.#Team6

6/10 Okay

Regent

Travelled with family
Disliked: Staff & service, amenities
The inside of the room are nice, but the ac’s in the room need some help. The walkways by room 216 wood (needs to be replaced) . Long haired man in the evening was nice the older man from (India I think) was not very pleasant at all. It was an okay stay.
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Frank

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Debbie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, remodeled. Only 1 1/2 from SDC!
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for the $$$$$$
Clean, quiet with good WiFi and super comfortable beds.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was very close to Silver Dollar City. The staff was very nice. We had a slow drain in the bathroom and maintenance came right away to fix it.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Steve,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Ronald

Stayed 2 nights in Nov 2023

8/10 Good

Michael

Stayed 3 nights in Nov 2023

4/10 Poor

Ray

Travelled with family
Disliked: Property conditions & facilities
At check in the keys wouldn’t work after making a few trips to the office they gave me another room then when we woke up in the morning no hot water at all. Preventive maintenance! Location was nice out of all the heavy traffic and people
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Ray,Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6