Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
First, the condo was very nice. We have stayed at the Cliffs before, right next to Silver Dollar City which we frequent. For the most part, the condo was clean although there were a few dishes in the cabinets that were not completely clean. The hassle was the management company. The rent was not out of line for the condo, but then there was a service fee of $300. Unfortunately, I booked too late or I would have looked elsewhere. Then I received a three page rental agreement, which I have never had before anywhere I stayed. Then over the next couple weeks, I received a dozen emails with various instructions or promotions. Then there was the threats of various charges. If you don't empty the trash, it's a $100 fine. If you don't do the dishes, it's a $100 fine. If you don't do this or that, it's a $100 fine. And don't contact us on off-hours unless it's an absolute emergency, or it's a $100 fine. Whether all these policies were the management company or the owner, but I would look elsewhere.