Honestly, we researched this property and saw so many good reviews, we thought we were going to be very happy. From the moment we arrived, we experienced numerous issues. Check in was at 4:00 pm and we arrived at 5:45 pm and the housekeepers were still there. We had the upstairs suite which was beautiful but insane hot, espically during the summer days as heat rises. There is no ceiling fan upstairs though property management was very good about bringing us a fan promptly to help which did a little. There were issues with the pool, cockraches, sliding door locks didn't work, the Jets in upper bath kept spitting out dirt/debris despite my husbnd cleaning it numerous times so we never could use that. Firepit had to be manually lit which no one was keen on doing so we couldn't use that. The property management was very good about every issue we brought to their attention addressing it immediately so I will say that however, it would have been nice, if issues were taken care of proactively vs reactivley. We have never had so many issues in all of our years traveling. The home is beautiful and large for a big family but if you plan on cooking alot, you will wash dishes frequently for silverware and the trash cans will fill up quickly. Biggest disappointment overall was how uncomfortable upstairs was due to temperature, not being able.to use jet tub or the outdoor firepit along with dissatisfaction with housekeeping.