All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was very spacious, the hotel was very central to the freeway. Nice and clean!
Jeanne
Stayed 1 night in Apr 2024
Response from GM-Nichole Parker on 3 May 2024
Thank you so much for your kind words and for choosing Comfort Suites in Bozeman! We're delighted to hear that you had a positive experience during your stay. Our team works hard to ensure every guest feels comfortable and well taken care of. We appreciate your feedback and hope to have the opportunity to welcome you back again in the future!
Everything was great except the shower. Around the drain was black and the lower sides of the shower and floor weren’t clean. Doesn’t look like they clean that well.
Lee
Stayed 4 nights in Apr 2024
Response from GM-Nichole Parker on 2 May 2024
We're sorry to hear that your experience at Comfort Suites in Bozeman didn't meet your expectations. Your feedback is valuable to us, and we sincerely apologize for any inconvenience you may have encountered during your stay. We're committed to providing excellent service and accommodations, and we'll be addressing your concerns with our team to ensure we improve in the areas you've highlighted. If there's anything else you'd like to discuss or if you plan to visit the area again, please feel free to reach out to us directly. We hope to have the opportunity to regain your trust in the future.
Thank you so much for your kind words and for choosing Comfort Suites in Bozeman! We're delighted to hear that you had a positive experience during your stay. Our team works hard to ensure every guest feels comfortable and well taken care of. We appreciate your feedback and hope to have the opportunity to welcome you back again in the future!
Convenient place to stay but not as nice as it use to be. Bedding was stained and could have been cleaner but overly a decent hotel.
KC
Stayed 1 night in Apr 2024
Response from GM-Nichole Parker on 29 Apr 2024
We're sorry to hear that your experience at Comfort Suites in Bozeman didn't meet your expectations. Your feedback is valuable to us, and we sincerely apologize for any inconvenience you may have encountered during your stay. We're committed to providing excellent service and accommodations, and we'll be addressing your concerns with our team to ensure we improve in the areas you've highlighted. If there's anything else you'd like to discuss or if you plan to visit the area again, please feel free to reach out to us directly. We hope to have the opportunity to regain your trust in the future.
Great place to stay and relax while visiting Bozeman. Very clean and comfortable.
Michael
Stayed 3 nights in Apr 2024
Response from GM-Nichole Parker on 29 Apr 2024
Thank you so much for your kind words and for choosing Comfort Suites in Bozeman! We're delighted to hear that you had a positive experience during your stay. Our team works hard to ensure every guest feels comfortable and well taken care of. We appreciate your feedback and hope to have the opportunity to welcome you back again in the future!
Very clean and quiet, but the bathroom lights were very dim.
Amanda
Stayed 2 nights in Apr 2024
Response from GM-Nichole Parker on 23 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon
10/10 Excellent
RANDAL, Duncan
14 Apr 2024
Liked: Cleanliness, staff & service
RANDAL
Stayed 4 nights in Apr 2024
Response from Nichole Parker on 15 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Kristine, Highlands Ranch
10 Apr 2024
Kristine
Stayed 2 nights in Feb 2024
Response from GM-Nichole Parker on 11 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
The chemicals in the pool made my son break out in a rash. The breakfast gave me a tummy bug. It was quiet for the most part and convenient location.
Cassandra
Stayed 2 nights in Mar 2024
Response from GM-Nichole Parker on 8 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our pool chemicals and breakfast. We take the utmost care with our pool checking the levels every 4 hours as well as closely monitoring and ensuring all food is properly prepared and maintained. I am so sorry to hear your son had a rash and you did not feel well after eating. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
Great hotel! It's our go-to when we visit Bozeman.
Amanda
Stayed 2 nights in Mar 2024
Response from GM-Nichole Parker on 1 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
10/10 Excellent
Kirk
18 Mar 2024
Kirk
Stayed 1 night in Mar 2024
Response from GM-Nichole Parker on 11 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
Everything was great. Convenient to the Interstate, and close to dining.
Recommend.
Tim
Stayed 1 night in Mar 2024
Response from GM-Nichole Parker on 19 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,
Toilets to low, parking to front door very icy. Not good for people with mobility issues.
Thomas
Stayed 2 nights in Mar 2024
Response from GM-Nichole Parker on 11 Mar 2024
Dear Thomas,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
Excellent hotel. Great room, nice bed. A wonderful place to stay. It was quite, clean, well designed room, excellent value.
Jonathan
Stayed 1 night in Mar 2024
Response from GM-Nichole Parker on 6 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. On behalf of our entire team, I would like to thank you for your kind words. Your satisfaction is important to us as a guest. We will be using your feedback to provide exceptional experiences for our guests. We hope for an opportunity to host you in the future
4/10 Poor
Jonathan
Travelled with partner
3 Mar 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
EXPEDIA INCORRECTLY AND INACCURATELY LABELED AS A 4 STAR HOTEL. IT IS NOT EVEN CLOSE TO BEING A 4 STAR HOTEL. THE FACILITIES ARE 2 STAR AT BEST. THE ROOM IS MINIMAL. THE BATHROOM IS UNACCEPTABLE WITH A BATH THAT IS UNUSEABLE AND A SINK THAT IS A BOWL WITH NO COUNTER. THE BACL OF THE SHOWER IS THE ONLY SPACE TO PLACE ONES' TOILETRIES. THE BEST IS WORN OUT AT BEST. THE HOTEL OFFERS NICE QUALITIES SOAPS ETC BUT THIS DOES NOT COMPENSATE FOR A 2 STAR EXPERIENCE.
Jonathan
Stayed 1 night in Mar 2024
Response from GM-Nichole Parker on 25 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our quality and the bathroom on your recent visit. I have shared your feedback with the Chief of Maintenance to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
10/10 Excellent
Sean, Billings
Travelled with family and small children, Business traveller
Very friendly staff. Very easy home base for things we needed to do
Sean
Stayed 1 night in Feb 2024
Response from GM-Nichole Parker on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
The staff were very friendly and efficient. The room was extremely clean and quiet. Breakfast buffet was yummy and the fitness/workout room was great! Highly recommend.
Wendy
Stayed 2 nights in Feb 2024
Response from GM-Nichole Parker on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
Nice big room. Great staff
Tub n pool decent
Taco Bell next door
william
Stayed 4 nights in Feb 2024
Response from GM-Nichole Parker on 28 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.As a Guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
Well appointed room. Friendly and accommodating staff.
Brian
Stayed 4 nights in Feb 2024
Response from GM-Nichole Parker on 28 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.As a Guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
10/10 Excellent
Debra
27 Feb 2024
Debra
Stayed 1 night in Feb 2024
Response from GM-Nichole Parker on 25 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
4/10 Poor
Leah
Travelled with family and small children, Business traveller
1240 am room above me runnjng & stomping. It waz awful. I was recovering from surgery & thats unacceptable. Went on for about 45 mintues, then lobby guy took care of it.
Leah
Stayed 2 nights in Feb 2024
Response from GM-Nichole Parker on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to host you in the future.
10/10 Excellent
thomas
21 Feb 2024
thomas
Stayed 1 night in Feb 2024
Response from GM-Nichole Parker on 25 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
10/10 Excellent
Jon
20 Feb 2024
Jon
Stayed 1 night in Feb 2024
Response from GM-Nichole Parker on 25 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
10/10 Excellent
Hugo, Andrews
18 Feb 2024
Hugo
Stayed 3 nights in Feb 2024
Response from GM-Nichole Parker on 20 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
The represent was very kind and helpful. Nice to have some one that is pleasant!! So many these days are not..
Regina
Stayed 1 night in Feb 2024
Response from GM-Nichole Parker on 15 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
The room was nice and comfortable. Unfortunately there was a black hair inside the bed when I pulled back the covers. Maybe it fell off of the cleaning attendants head, but they should inspect the sheets for this reason. If the sheets seemed dirty I would have notified the front desk.
Verified traveller
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on 2 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the bedding. Your satisfaction is important to us as a guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your feedback to continually improve with the goal of providing the most enjoyable experience for our guests.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
The staff are very friendly and helpful. The facility was very clean, quiet, and breakfast was wonderful.
Jessica
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on 30 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Jason
28 Jan 2024
Jason
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on 29 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
Not a lot for breakfast items. People lined up and the hot food was limited.
Verified traveller
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on 29 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback about our breakfast is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
A nice place to stay and a great rate!
Also loved the lemon water dispenser in the lobby! Thank you!
Cathleen
Stayed 2 nights in Jan 2024
Response from GM-Nichole Parker on 26 Jan 2024
Dear Cathleen,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
ROH room which is typically done for booking via 3rd party.
Mahmud
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on 25 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.
10/10 Excellent
James Patrick
9 Jan 2024
James Patrick
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on 12 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.
The couches usually have hair on them; wonder if there is a way to better vacuum or spot clean the couches from hair and stains. The carpet had a noticeable stain too looked like spilled food?
Verified traveller
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on 10 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.As a guest you are truly valued.Your feedback about the couches is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again.
Initially the rep could not locate our confirmed reservation. After assistance of manager, the reservation was located. There apparently is an issue between reservation sites. Always show up with documentation. Cell service is terrible so take a hard copy.
Kathy
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on 10 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.As a guest you are truly valued. We apologize for the reservation issues upon your arrival.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again.
8/10 Good
Willians, MIAMI
8 Jan 2024
Willians
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on 29 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
Our second stay here and everything was again amazing from the staff, to the room, to breakfast and 24 hour coffee, tea, water and hot chocolate in lobby. Excellent
Elena
Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on 8 Jan 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Airport-University and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.