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"No AC in any of bedrooms. There is one Ac in TV room on top floor. Property is on a noisy road so you can’t open windows to bedroom. Host is difficult to reach. The electricity went out for an hour and we could not reach the host. No hot water. No restaurant nearby. Nothing to recommend about this place"

"Hot water was not available, only luke warm. Noise from the adjacent room was not comfortable. Breakfast should have live counters"

"Room fine....needed to ask for a towel and toilet paper but these were provided quickly Hotel is difficult to find as no road signage Staff at reception not very friendly but staff did help look for lost passport on last day Good value for money on Expedia website"

"Excellent hotel and resort. Friendly and helpful staff who always take care of guest"

"The property manager, Faisal, was extremely helpful with any accommodations needed, and assisted with local foods, transportation, and even hand delivered breakfast to our room himself. Kerala is such a beautiful place, and the people there are all beautiful as well."

"Really good resort, with the major positive being the property itself — you’ve got the backwaters and the beach on hotel property, and getting around is as easy as walking or calling for a buggy to transport you. Staff is also really warm and take great care of you. My two major complaints are: 1) food — there needs to be some more variety, and they need to add salt!!!! 2) some of the villas had older/dated plumbing hardware, so the faucets leaked or the shower wouldn’t really get a lot of water out of it. That said, the property is just so beautiful, and the staff so understanding and accommodating when you bring up issues, that I would still highly recommend this place for a getaway."