Apartments in Bou Ismaïl

"Hôtel à la hauteur de nos attentes, services et personnels exceptionnels. Petit déjeuner très riche et varié, toujours à l’écoute à nos besoins."

"We booked delux double room. We booked two. One was perfect was was smaller than a single room. With a wall glass see through with a curtain. Spoke to reception twice said we can’t change as we are fully booked. Spoke to Expedia on the day to cancel said they can’t give a refund until hotel answer. Hotel never answered. I asked for a refund as the room is not just below expectations is not worth . But no help or apology was provided by the hotel. So we just lost money on a room that we felt unsafe and not what we paid for. Extremely disappointed "

"Great hotel great amenitise the only issue we didnt get a twin bed for 2 boys teenegers This wasnt ideal! after that the hotel is very nice and very nice breakfast "

"Great stay, the team at the reception was amazing a big thanks to the lady manager at the recepriin who help us every day for my self and mu familly every day, great breafast and room very clean. Thanks "

"They ask me to pay again in full and they mention they do not use expedia any more The problem is they never approved my refund thru expedia and I have to contact them for serval time"

"no amenities in the rooms, nothing, no slippers or bathrobe, no shampoo in the bottles, no tissues in the bathroom, only toilet paper, no cotton buds, noshower cap no creams etc......."

"Awesome hotel, clean and friendly staff, recommended. Thank you"