Boscobel Apart Hotels

"All well, just the staff had no courtesy towards customer service, especially the guy who pick us up from airport was terrible this guy was rude and disrespectful, But the shuttle Peter who dropped us at airport was an amazing, restful, cheerful and very interesting gentleman. I would definitely give him 7 stars. "

"Staff said they upgraded my room. But it was a downgrade. I had to go back to the front desk and get my original room back. Then they tried to charge me for it"

"Location and healthy breakfast showcasing local produce. Great staff."

"Not clean , very dated , no coffee in room . Toilet was very filthy, was not flushed from previous people . Will not return."

"Saga Palma Hotel was a great place to stay. I really enjoyed the authentic Jamaican breakfast each morning, and the hospitality from the staff was excellent throughout. The team were welcoming, helpful, and genuinely good people, creating a relaxed and positive atmosphere. They kindly allowed me to store my belongings after checkout so I could explore more of the island, which I really appreciated. They also helped arrange a driver for me to visit my family’s area in Jamaica, which made the experience even more special. The hotel itself has a lovely rooftop pool and a great overall vibe. Staff were professional, friendly, and made the stay feel easy and comfortable. Wishing the team continued success — I’d definitely recommend Saga Palma Hotel to anyone visiting Jamaica."

"Beautiful property … all rooms facing the water… nice balconies. Nicely equipped. Resort areas are very nice , elegant and homey. Atmosphere very worm inviting. Quiet and without kids:)) Secluded, private beach 🏖️ Employees are very friendly and welcoming. Professional. Restaurants with great food options and nice music at dinner time . Love this place and we will be back very soon . Beautiful views 🎉"

"Thanks. Nice stuff. Building needs a lot of tlc"

"The room was ok. Good light."

"The Expedia confirmation of my reservation stated that a deposit had been charged to my card. This turned out to be incorrect, they had just placed a hold on my card. This led to an issue on check-in when I was asked to pay the full price of the stay when I was expecting only to pay the balance. This misleading information from Expedia created an unpleasant first impression at the hotel. The hotel has old facilities, which are reasonably well maintained. The beds were comfortable and the amenities in the room, water a refrigerator, and a kettle with very much appreciated. Staff were helpful and friendly."