2 bars/lounges, wine bar
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Reviews of Crowne Plaza Borjomi, an IHG Hotel

5 out of 5
Crowne Plaza Borjomi, an IHG Hotel
Baratashvili St 9, Borjomi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 102 out of 128 reviews" "
Rating 8 - Good. 17 out of 128 reviews" "
Rating 6 - Okay. 4 out of 128 reviews" "
Rating 4 - Poor. 2 out of 128 reviews" "
Rating 2 - Terrible. 3 out of 128 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location The kids playroom was great for our 3 year old and the lady in the playroom was very cheerful and helpful
Stayed 2 nights in Oct 2023
Response from Giorgi on 18 Oct 2023
Dear guest,Thank you for choosing Crowne Plaza Borjomi as your host.Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Giorgi KhutsishviliFront Office Manager

10/10 Excellent

Shota

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Giorgi on 15 Oct 2023
Dear Mr. Shota,Thank you for choosing Crowne Plaza Borjomi as your host.Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI.Please, know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Giorgi KhutsishviliFront Office Manager

10/10 Excellent

Nino

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Giorgi on 11 Aug 2023
Dear Nino,Thank you for choosing Crowne Plaza Borjomi as your host.Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI.Please, know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Giorgi KhutsishviliFront Office Manager

10/10 Excellent

boris, studio city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Giorgi on 23 July 2023
Dear Boris,Thank you for choosing Crowne Plaza Borjomi Hotel as your host.Thank you for such an amazing comments.Best Regards,Giorgi KhutsishviliFront Office Manager

10/10 Excellent

Shavtai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful hotel & suraunding. Giig amenities, Kind stuff.
Stayed 6 nights in May 2023
Response from Giorgi on 17 May 2023
Dear Shavtai,Thank you for choosing Crowne Plaza Borjomi as your host.Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Giorgi KhutsishviliFront Office Manager

10/10 Excellent

ketevani

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and convenient hotel in middle of nature
One of the best hotels I've ever stayed at. Very kind and hospitable staff at the front desk. Large and comfortable room, with an amazing bathroom. Everything very clean, great air in Borjomi, in the middle of nature. Keycards allow free access to Borjomi Central Park and Borjomi Sulfur Pools. Nice included pool/sauna area in the hotel. Would love to come back here.
Stayed 1 night in Nov 2022
Response from Giorgi on 21 Dec 2022
Dear Joseph,Thank you for choosing Crowne Plaza Borjomi as your host.Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Giorgi KhutsishviliFront Office Manager

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel has a nice atmosphere, clean. Facilities are good - pool, spa, sauna. Breakfast is intercontinental and has a lot of choice.
Stayed 2 nights in Nov 2022
Response from Giorgi on 1 Dec 2022
Dear Alexander,Thank you for choosing Crowne Plaza Borjomi as your host.Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Giorgi KhutsishviliFront Office Manager

10/10 Excellent

Nana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomended! Excellent staff and high quality services in every section and field. Crown Plaza Borjomi is the best among other facilities for rest and relax! My modest gratitute to all team and staff.
Stayed 1 night in Oct 2022
Response from Giorgi on 2 Nov 2022
Dear Nana,Thank you for choosing Crowne Plaza Borjomi as your host.Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Giorgi KhutsishviliFront Office Manager

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent location
Excellent hotel, extremely well-located for entry into Borjomi Central Park. The Tsar Baths (warm sulphur springs) are a 3.5 km walk away via a pleasantly-shaded forest path. The room card allows free entry to both the park and springs. Room was spatious and nicely-air conditioned, complete with hair conditioner and bathrobes. Both coffee from the bar and dinner were great.
Stayed 3 nights in Aug 2022
Response from Giorgi on 13 Sept 2022
Dear Falicia,Thank you for choosing Crowne Plaza Borjomi as your host.Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Giorgi KhutsishviliFront Office Manager

10/10 Excellent

LAWRENCE, SOUTH BOUND BROOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Beautiful hotel in the perfect location.
Stayed 4 nights in Sep 2022
Response from Giorgi on 12 Sept 2022
Dear Lawrence,Thank you for choosing Crowne Plaza Borjomi as your host.Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI.Please, know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Giorgi KhutsishviliFront Office Manager

10/10 Excellent

sahbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property and it’s maintaining very high quality standards.
Stayed 2 nights in Jul 2022
Response from Giorgi on 19 July 2022
Dear Mr. Sahbi, Thank you for choosing Crowne Plaza Borjomi as your host. Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best Regards, Giorgi Khutsishvili Front Office Manager

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel made my trip!
Such a cute town and this is the best hotel in it. Amazing location nestled in between the mountains. Staff were wonderful, very welcoming and friendly. Spa is beautiful, food delicious...what more could you ask for.
Stayed 1 night in May 2022
Response from Giorgi on 19 July 2022
Dear Samantha, Thank you for choosing Crowne Plaza Borjomi as your host. Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best Regards, Giorgi Khutsishvili Front Office Manager

8/10 Good

stefan

Liked: Amenities, property conditions & facilities
staff were great but very concerned that we saw a member of staff walking around the buffet with her mask below her chin (she had coughed earlier), she was supervisory level too Im guessing, sets terrible example, shame because the rest of the staff were good and some excellent
Stayed 1 night in Feb 2022
Response from Giorgi on 3 Feb 2022
Dear Mr. Stefan, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza BORJOMI. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you. Sincerely, Giorgi Khutsishvili Front Office Manager

10/10 Excellent

Zeyad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area
Best stay friendly staff and the room is perfect.
Stayed 1 night in Dec 2021
Response from Giorgi on 5 Jan 2022
Dear Zeyad, Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Giorgi Khutsishvili Front Office Manager

10/10 Excellent

Nino

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located very conveniently right next to the beautiful park, there is plenty of souvenir shopping and dining options around. There was a misunderstanding about the type of room I booked, but hotel reservation agent was very forthcoming and helpful in resolving the issue.
Stayed 2 nights in Dec 2021
Response from Giorgi on 4 Jan 2022
Dear Nino, Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Giorgi Khutsishvili Front Office Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!!!!!!
Stayed 5 nights in Nov 2021
Response from Giorgi on 1 Dec 2021
Dear David, Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Giorgi Khutsishvili Front Office Manager

10/10 Excellent

Fred

Stayed 1 night in Oct 2021

10/10 Excellent

Koka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Giorgi on 27 Sept 2021
Dear Koka, Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Giorgi Khutsishvili Front Office Manager

10/10 Excellent

Ofir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Giorgi on 23 Sept 2021
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Giorgi Khutsishvili Front Office Manager

10/10 Excellent

Namr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Giorgi on 23 Sept 2021
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza BORJOMI. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Giorgi Khutsishvili Front Office Manager

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2021

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Borjomi?
I think the Crowne Plaza is likely the best hotel in Borjomi and its certainly the prettiest. Overall the hotel was good, the room was clean and comfortable and the breakfast was good. Walking distance to just abut everything you would want to do and see. Staff was friendly and helpful.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent service and facilities! I highly recommend for a family retreat.
Stayed 2 nights in May 2021
Response from Giorgi on 24 May 2021
Dear Guest, Thank you for an amazing feedback. Looking forward to see you come back again. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Nino Khachidze Events Manager on 28 Apr 2021
Dear Guest, Thank you so much for choosing Crowne Plaza Borjomi for your recent stay and sharing your rating with us! We are looking forward to seeing you again in the nearest future at our Elegant Hotel! With Best Regards, Nino Khachidze, Events Manager

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!!♥️
Exceptional!! The place looks like a wonderland! Beautiful mountains near Central Park, snow, fresh air and amazing people!!! Thank you!!⛄️
Stayed 1 night in Dec 2020
Response from Nino Khachidze Events Manager on 30 Dec 2020
Dear Annie, Thank you so much for choosing Crowne Plaza Borjomi for your recent stay and for posting this amazing review! We are extremely glad, that we have met your expectations and your overall stay was so pleasant! We wish the memories about Crowne Plaza Borjomi will bring you back and you will choose us to get brilliant hotel experience once again. With Best Regards Nino Khachidze Events Manager

10/10 Excellent

Nana, Georgia, Tbilisi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza Borjomi-Where Hospitality Meets Nature. Crowne Plaza Borjomi is situated in the heart of Borjomi, a picturesque Georgian resort town well known for its artesian natural . The most Beautiful place in the World. MUST visit! Borjomi ბორჯომი Location of Borjomi in Georgia Borjomi (Georgian: ბორჯომი) is a resort town in south-central Georgia, 160 km from Tbilisi, with a population of 10,546.[1] It is one of the districts of the Samtskhe-Javakheti region and is situated in the northwestern part of the region in the picturesque Borjomi Gorge on the eastern edge of the Borjomi-Kharagauli National Park. The town is noted for its mineral water industry (which is the number one export of Georgia), the Romanov summer palace in Likani, and the World Wide Fund for Nature-site Borjomi-Kharagauli National Park. Borjomi mineral water is particularly well known in those countries which were part of the former Soviet Union; the bottling of mineral water is a major source of income for the area. Because of the supposed curative powers of the area's mineral springs, it is a frequent destination for people with health problems. Borjomi i
Stayed 1 night in Aug 2020
Response from Nino Khachidze on 12 Aug 2020
Dear Nana, Thank you so much for choosing Crowne Plaza Borjomi for your recent stay and sharing your feedback with us. We will be happy to greet and host you in the nearest future. With best regards, Nino Khachidze, Events Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Impeccable service and facilities. Location is perfect, food is perfect. Absolutely amazing experience. Will definitely be coming back.
Stayed 1 night in Feb 2020
Response from Nino Khachidze Events Manager on 19 Feb 2020
Dear Guest, Thank you for taking time to review your recent stay with us. We are extremely glad that your overall stay was pleasant. We are looking forward to welcoming you back in the future. Best Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
We stayed in Crown Plaza from January 6-12, 2020 in two rooms: a front-view #305 with a seating area, two TVs and a balcony and #314 “end of hallway" side-view of the Park room with lots of windows. DINING. We had access to the Club Lounge and we used it a lot (wine is at no charge from 7 PM to 9 PM. Breakfast (included with our stay) was excellent (amazing liver pate!) We did not feel that dinner buffet was worth it for us as there were mostly pastas, carbs. However, you can get an à la carte dinner option, which we did not try. SPA. Very professional Dr. Nino; other than that, not impressed with a couple of the spa treatments (pedicure and bath+massage combo). STAFF. Overall, the staff was helpful and spoke either Russian or English or both. We had some issues at check-in, which were rectified by the management. ACCESS WITH LIMITED MOBILITY/STROLLERS. We had no issues with my Mom’s walker as this hotel is barrier-free throughout. The elevator is also conveniently large. In front of the hotel’s gate, the side curb is modified for disability/stroller access (a curb cut); however once you leave the gate, there are challenges on the pedestrian walkway to the Central Park (proximity to which is the best feature): (1) two sidewalk curbs on the pedestrian walkway are not adapted for strollers/mobility devices and (2j vendors’ displays are making it difficult to get through the pedestrian walkway. Overall,I enjoyed this hotel and I would come back again.
Stayed 7 nights in Jan 2020
Response from Nino Khachidze Events Manager on 19 Feb 2020
Dear Guest, Thank you for your valuable feedback from your recent stay at the Crowne Plaza Borjomi Hotel. We appreciate the time you've taken to share about your positive experiences while staying with us. It was a pleasure to read that you had such an enjoyable stay and will keep the memories about us. I am particularly pleased that you found our team to be welcoming and friendly throughout and professional which is exactly what we aim to achieve for every guest in our care. I wish the memories about Crowne plaza Borjomi Hotel will bring you back and you will choose us to get brilliant hotel experience once again. Warm regards,

10/10 Excellent

Iryna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Mom and I stayed in Crown Plaza from January 6 to January 12, 2020 (it was the last part of our three weeks trip to Georgia) occupying two rooms (single occupancy each). Here is a long but detailed review: ROOMS AND CONFIGURATION: The main building has four levels. The main level contains all common areas - restaurant, bars, etc. The rooms located on the 4th level are called 300, and this is the nicest floor - it is quieter, has warmer common hallway and has The Club Lounge. Hotel’s conference facilities are located on the 200 floor and as such, the 200 floor is more noisy on the weekend. Further, the odd number rooms are facing the street, the river and the Central Park - this is the more expensive side. The even number rooms are facing an uneventful wall - I understand that all “standard” basic rooms are facing such “back” wall side and they have no balconies. After certain negotiation with the management, I received a lovely front-view room #305 with a seating area, two TVs and a balcony. Three days after our check-in, my Mom was also moved from room #210 to #314 (“end of hallway" - therefore colder, side-Park view room with lots of windows). CLUB LOUNGE. We had access to the Club Lounge - we used it a lot, so I would recommend it. The following foods and drinks are provided in the Club Lounge at no charge: (I) various cheeses, salads, cold cuts and sweets three times a day, (ii) red and
Stayed 5 nights in Jan 2020
Response from Nino Khachidze Events Manager on 19 Feb 2020
Dear Irina, Thank you for taking the time to tell us about your experience at Crowne Plaza Borjomi. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best Regards,

10/10 Excellent

Norman W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel in a rural area
This was a great hotel in Borjomi. The hotel is perfectly at home in Dubai, Paris or NYC. It has world class amenities, including the gym, spa and breakfast. I recommend a car to get around as the hotel is in a rural area. It is great for a staging area exploring this part of Georgia.
Stayed 4 nights in Dec 2019
Response from Nino Khachidze Events Manager on 19 Feb 2020
Dear Norman, Thank you for taking time to review your recent stay with us. We are glad that your overall stay was pleasant. We do Hope you will visit us again in the nearest future. Best Regards,

8/10 Good

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New years stay
Excellent five star hotel. Well known standard of Crown Plaza. Delicious breakfast served! Some food was doubtful served particularly eggplant, don’t know how to approach it! Excellent swimming pool and sauna complex on offer.
Stayed 2 nights in Dec 2019
Response from Nino Khachidze Events Manager on 19 Feb 2020
Dear Branimir, Thank you for visiting our hotel. I would like to express my personal thanks for taking the time to share the feedback of your enjoyable stay. We wish the memories about Crowne Plaza Borjomi will bring you back and you will choose us to get brilliant hotel experience once again. Best Regards,

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Wonderful hotel with excellent and professional staff near to the park, Hala food restaurants also near by just few meters away
Stayed 3 nights in Dec 2019

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Wonderful hotel with excellent and professional staff near to the park, Hala food restaurants also near by just few meters away
Stayed 3 nights in Dec 2019

8/10 Good

Meghan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Kind of past it's prime, but great Spa
This stay should have been exceptional. It is the prime real-estate location in an incredibly lovely part of the world. However, it seems a bit past it's prime. The price is simply too high for how old and worn the decor is. Our room had a musty smell, the furniture was old with many dings and damaged marks. The buffet breakfast had a great variety, but much of the food was not freshly prepared. It seems as thought this location is resting on the name and the fact that it used to be the best hotel around, I think that they need to try harder if they're going to have such expensive rates. All this said, the spa was incredible, state of the art, clean, luxurious and relaxing.
Stayed 1 night in Oct 2019

10/10 Excellent

Manana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff, very good service. Clean, quiet hotel. Excellent breakfast and very good food and service at restaurant. Terrific Georgian wines; great European and Georgian cuisine. Everything was fine.
Stayed 2 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best property to stay in this region. Highly recommend it to anyone( families, singles, couples).
Stayed 2 nights in Oct 2019

6/10 Okay

Diana, Tbilisi

Travelled with family
Liked: Cleanliness, staff & service
There was an issues with flush in the toilet, I have asked to fix it when we checked in. We stayed there for 2 nights and it was never done.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent and the facilities The breakfast was very good
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities are amazing. Staff seem really friendly also. Rooms are large and very quiet.
Stayed 1 night in Sep 2019

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great once you find it!
The hotel is very good wrt service, comfort and food. We had difficulty finding it, which seems ridiculous given the size of Borjomi, but there is no signposting and lots of windy little streets to negotiate.
Stayed 1 night in Aug 2019
Response from Crowne Plaza Borjomi Team on 5 Sept 2019
Dear Jeffrey, Thank you for taking the time to tell us about your experience at Crowne Plaza Borjomi. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes and improve guest experience. We wish that memories about Borjomi will bring you back and you will choose Crowne Plaza Borjomi once again. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and the spa was nice.
Stayed 1 night in Aug 2019
Response from Crowne Plaza Borjomi Team on 5 Sept 2019
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza Borjomi. Your positive comment is the greatest prize and it encourages us to do excellent work every day. We wish that memories about Borjomi will bring you back and you will choose Crowne Plaza Borjomi once again. Kind Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Crowne Plaza Borjomi Team on 29 July 2019
Dear Guest, Thank you for choosing Crowne Plaza Borjomi Hotel and for taking the time to share with us your feedback concerning your stay. Your positive comment is the greatest prize and it encourages us to do excellent work every day. We wish that memories about Borjomi will bring you back and you will choose Crowne Plaza Borjomi once again. Kind Regards,

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% Good
Great place and very inexpensive for our standards.
Stayed 1 night in Jul 2019
Response from Crowne Plaza Borjomi Team on 8 July 2019
Dear Guest, Thank you for choosing Crowne Plaza Borjomi Hotel and for taking the time to share with us your feedback concerning your stay. Your positive comment is the greatest prize and it encourages us to do excellent work every day. We wish that memories about Borjomi will bring you back and you will choose Crowne Plaza Borjomi once again. Kind Regards,

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Borjomi
This is Absolutely the place to stay in Borjomi. The Staff! The rooms! The food! The pool and gym! were all beyond compare. And the localism Perfect!
Stayed 1 night in Jun 2019
Response from Crowne Plaza Borjomi Team on 2 July 2019
Dear Guest, Thank you for choosing Crowne Plaza Borjomi Hotel and for taking the time to share with us your feedback concerning your stay. Your positive comment is the greatest prize and it encourages us to do excellent work every day. We wish that memories about Borjomi will bring you back and you will choose Crowne Plaza Borjomi once again. Kind Regards,

10/10 Excellent

adina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!
it is the best!!! the room was amazing!! the food!! the service!!
Stayed 1 night in Jun 2019
Response from Crowne Plaza Borjomi Team on 24 June 2019
Dear Guest, Thank you for choosing hotel Crowne Plaza Borjomi. We are very glad that you gave such high evaluation. We wish that memories about Borjomi will bring you back and you will choose Crowne Plaza Borjomi once again. Kind Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Crowne Plaza Borjomi Team on 2 July 2019
Dear Guest, Thank you for Choosing Crowne Plaza Borjomi and for your evaluation. Kind Regards,