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"Adequate room. Fabulous ocean view and nice balcony. Nice pool and beach area."

"We loved the location. We had an ocean front room and could walk across the street to the beach or 5 min down the street to restaurants. Centrally located for quick trips to the rainforest and old San Juan. We LOVED both restaurants. "

"No one to greet us on arrival, not that big of a deal but was a red herring of what was to come. Staff made an error in placing a hold on our card on arrival and so we kept having daily unexplained charges on our cc including bar and restaurant charges that were not ours. Additionally they put an extra 500$ hold on our card again even after speaking with management. Needless to say it wasn’t a relaxing stay wondering if we were going to end up paying a huge bill that wasn’t ours. Staff was rude while dealing with this situation. Also, for the price the beds and pillows were not comfortable. Power went out one night and then internet as well which is a bummer when we were watching a movie. Staff in general seemed uninterested in helping guests. They must pay terribly which is sad for what they are charging guests. "

"Not the best place to go relax. Room wasn’t really cleaned. Everything seems to be falling apart. You hear planes every 30 mins shaking the windows. You get charged if you login to your streaming apps. Do not recommend"

"Outstanding, clean staff was great. I abandoned the other hotel I was in to come to the H.. I don’t even know What I was thinking."

"Clean rooms. Friendly staff"

"Don’t have pets "

"This is the second time I stay here for my trip and never had issues but this time housekeeping didn’t come to clean my room, I had to call the front office to ask why. I did not have the DND sign up and it took hours to get the roomed cleaned I did not like that. "

"We only stayed one night, leaving on a cruise the next day."