Booth Hotels, Richmond

"Good location to fine dining and entertainment. Will stay again."

"Spacious Rooms"

"You pay for what you get. Property claims to be smoke free but there was definitely a smoke smell throughout. Location did not seem safe. Lots of questionable activity in the parking lot, lobby, and hallway on third floor. Elevator was very dirty and had buttons that did not function. When I entered my room it had clearly not been cleaned well (pepperoni and sausage on the carpet I’m guessing from a pizza and a half full bottle of Pepsi still in the room). TV did not function (no signal was all that it would show). I will definitely not stay here again and do not recommend it to others. Checked out at 6am even though I didn’t need to leave until around 9am."

"Very clean, the suites are large, well kept, pillow are soft, enjoyed the stay. So close to everything"

"Clean room, surrounding area not great "

"Poor customer services ( need to train Front Desk staff)low amenities, and property is old and outdated. Next time I would reconsider staying at a different location."

"The location was great. The hot water was not as hot as we would like. Was not aware the room was only cleaned on request. Was out all day and came “home” to an uncleaned room. They did offer to clean the room but it was late and we were tired and needed some rest. They did bring us some towels."

"Beds were super comfy"

"Very nice hotel with welcoming personnel. Nice breakfast "