It was a pleasure working with Carolina Cabin Rentals. They were extremely professional before, during, and after the rental was completed. We were able to reach out to a "host" individual that answered all our questions and provided us with immediate feedback when necessary.
My three-star rating reflects the rental property itself. The house is beautiful and has tremendous potential. It was obvious some renovations were done to improve this beautiful property. IE: deck repairs, outdoor steps, kitchen ceiling, new bathroom. While the house can sleep 12, quarters will be tight. The whole house needs a major deep clean...even more so considering we are amid the COVID crisis.
We experienced a strong musty odor in the meeting room on the second floor. Enough so that we didn't use that room. The furniture should also be updated as it is not comfortable and contain odors and food debris. We detected strong odors in each kitchen. It took a while but we realized those smells came from the PLASTIC garbage containers! Crumbs and dirty stained paper towels were found underneath the bags that lined the containers. The containers were never cleaned prior to our visit. Utensils in both kitchens were worn, warped, or damaged. They all must be replaced to be considered useable. We washed all utensils prior to using them as they did not look clean. Coupled with that problem, is the dishwasher which should be replaced as it did not clean the dishes well at all. One TV separated from the wall mount and hung haphazardly for 36 hours after notification. The light/fan in the upstairs suite was not in working order. The bathrooms contained a build-up of grime on shower stalls and sinks. It's a great house but is out-dated and lacks cleanliness. Future rentals should be halted until these issues can be addressed. It will take more than a "cleaning" individual to do the job. It needs professional cleaning to address long-term neglect. I do hope this review will not be posted for others to view. My intent is not to hurt the owner or Carolina Cabin Rentals. It's to bring light to a problem that can be corrected. If it must be posted, please just use the review of Carolina Cabin Rentals.
Thank you.
Ginny Alger