Bookends Tours and Activities

The hotel staff were really friendly and helpful. The hotel is undergoing renovation and we had one of the rooms yet to be updated but it was still great. The location is fantastic, just a minute walk from 72nd Street station at the 1, 2 and 3 trains which give great access to the rest of the city.

Staff was polite and helpful, breakfast was wonderful and the room was immaculate.

The location was excellent, in a safe, vibrant area that made it easy to explore nearby attractions. The property was consistently clean, with well-kept common areas and a tidy exterior. The staff provided exceptional assistance and were always ready to address questions or concerns. Our room was meticulously maintained, with comfortable furnishings and all the amenities needed for a pleasant stay. Overall, it was a very satisfying experience, though there are areas for improvement, such as enhancing recreational facilities.