Bonsall Holidays from AU$1,233

The staff are wonderful: friendly, helpful

Rooms need some carpets or rugs

This is a nice hotel, clean, nice staff and modern, crisp look. As a tea drinker, there wasn't much there. No tea in the room and only a few random bags in the lobby. Also, the lobby ran out of hot drink cups. From an eco perspective, the cups in the lobby were not compostable. I liked the idea of using codes, but it was awkward in the elevator - many digits and you basically had to reveal your room code if you were in the elevator with someone else. I would recommend an elevator code that is the same for all guests and maybe just 4 digits so no one can see your room code.

We just returned from this very lovely property. The plantings are gorgeous and the public spaces have plenty of comfortable seating spaces to relax. We especially enjoyed the evening in the lobby bar listening to a guitarist play gently in the background. The beds and rooms were comfortable. The housekeepers can be heard talking through the doors early in the morning. I shushed them! And I would not recommmend the very expensive, mediocre restaurant for dinner. Too many great and far less expensive choices around town. I do thank the front desk staff who listened to my issues and reported it to management. The front desk staff were all wonderful. The woman in the cafe was a little frosty. No idea why. But we enjoyed our stay and would recommend this lovely little gem to anyone.

Clean rooms, easy parking, close to stores for snack and food, breakfast included