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"El staff siempre está atento a ayudar con cualquier requerimiento y las habitaciones están muy bien cuidadas "

"The place was not functioning. It was closed. Nobody opened the door. We waited 35 minutes outside. No answer. We were left to find a new spot on a Saturday at 9 pm with 2 children. The 2 hours later they replied "sorry, your room is ready now", and when we told them we had to find an Airbnb and we needed a refund, they quit answering. Irresponsible and unethical. Stay away"

"The staff were fantastic! The hotel itself is lovely and excellently maintained, and the room was a highlight of our trip so far."

"Service was great! "

"Nuestra estancia en El Jardín fue, literalmente, una de las mejores experiencias de nuestra vida. Desde el primer momento, la atención en el front desk fue simplemente maravillosa. La persona que nos recibió fue increíble: amable, paciente, atenta y siempre pendiente de que estuviéramos bien. Yo no me sentía muy bien al inicio y aun así me asistió en todo, con una disposición hermosa que realmente marcó la diferencia. La comida y el desayuno… deliciosos. Cada detalle del lugar se siente mágico, lindo, acogedor. Fue una experiencia maravillosa, mágica e inolvidable. Definitivamente lo recomiendo 100%. Y a la persona que nos atendió: gracias. ¡Fuiste un 10/10! "

"This hotel is marvelous! It is beautiful! We loved everything. The food is delicious! The whole concept is sustainable and doable. We will love to visit for more days. "

"Very Nice Place & Services :) "

"Run by the owners who are lovely, friendly people. They helped us book our tours and gave great recommendations on where to eat or what to see!"

"We (group of 4) were delighted by this beautiful hotel. It is set on a mountainside surrounded with fruit and coffee plantation. Our rooms were clean and bright, with modern ensuite bathrooms. We enjoyed our meals in the dining area, with fabulous view over the valley and distant hills. The swimming pool and hot tub were clean and lovely. Best of all - the staff are wonderful, helpful, cheerful, friendly and so patient with us travellers. Only one challenge: the road up to the hotel is in poor condition, and needs a truck, Jeep or similar high-clearance vehicle. But it's worth it! Our only recommendation is to fix the road, and our profuse thanks are to the staff for helping us with travel arrangements!"