Thank you Vissia for your feedback and for choosing Granada Beach Resort. We sincerely apologise for the water pressure in your room. This is something that we are working on at the moment. We are improving the infrastructures at the resort to make sure everything we offer relates to a comfortable and relaxing experience. Thank you again for your review.

Thank you for your review. We are glad to know that you have enjoyed your stay with us. Best wishes.

Thank you for your review Angeline. We are glad to read that you have enjoyed our resort facilities and services. We look forward to welcoming you back.

Thank you Kyle for choosing Granada Beach Resort. We are glad that you enjoyed your stay with us. Best wishes.

Thank you Mark for your feedback, We are glad to read that you enjoyed your stay with us and specifically had a delightful tour experience with Jurie and Alex. Thank you again for a very nice review. We do hope we can welcome you and Alyssa back again. Stay well.

There are always two sides to every story. Here are the facts relating to your stay…We do not advertise any of our rooms being furnished being with televisions, radios or refrigerators. Also, we state that Wi-Fi is available in the public areas of the resort. Being located on a peninsular overlooking the ocean, the Wi-Fi signal is from the local cell towers, as there is no local fibre or cable network. Here at Granada, we promote the concept of disconnecting from the outside world and enjoying the natural surroundings. We are not a city/convention hotel.Our restaurant serves breakfast followed by an all-day dining menu. The restaurant closes at 9:00pm with a last meal order at 8:15pm. As you arrived after 9:00pm, you could have chosen to call-ahead or email prior to your arrival, in order for us to assist you. However, you chose not to. If your room was so bad, we must ask why you did not raise any of your concerns with us the following morning at breakfast? Instead, you ate your breakfast and departed for your day-out.You returned to the resort at approximately 6:00pm, and found your room had not been cleaned. This was because you did not hang the wooden ‘clean room’ sign outside your door. You said you did not see it, even though it is located with the air-conditioning remote (which you used). When departing for your day-out you also chose not to ask the front desk for housekeeping services.Our housekeeping team do not enter guest’s rooms without permission. This is our resort policy to ensure guests privacy, to protect our team from any possible security complaints, to limit unnecessary physical contact in-line with our post-pandemic health and safety policy, and to support our environmental policies of limiting towel and linen changes.Upon discovering your room had not been cleaned, you immediately threatened to check-out unless cleaning was performed. Our front desk supervisor was visibly shaken by her interaction with you and asked me, as business owner, to intervene. I knocked on your door and the first thing you said to me was (quote) ”Are you going to clean my room? Otherwise, we are out of here.”I explained that the housekeeping team had already left for the day, but that I will contact one of them at home to see if she is available to return and clean your room. I also cautioned you that, as business owners, we do respect our employees work-life balance. You responded by saying (quote) “You have 5 minutes to do that, or we are checking-out.”The resort was fully-occupied during your stay. There were no alternative rooms available. You complained that you cannot sleep in a dirty room. Given you had only checked-in the previous night, and departed after breakfast, how did your room become so dirty? Presumably, this was because of your domestic behaviour.Our housekeeping team members were unavailable to return to the resort and clean your room. You refused to understand that the only staff we had on-site during the eveni

Dear JenniferThank you for your review and for choosing Granada Beach Resort. We are glad that you enjoyed your stay with us and had the much needed relaxation and tranquility. We do hope that you can come back again in the not so distant future. All the best with your next work assignment. With best wishes

Thank you for choosing to stay at Granada Beach Resort. It was our pleasure meeting you Bob. Stay well.

Thank you for your review Steve. We are delighted that you enjoyed your stay with us. We hope to see you again.

Dear Geraldine and family We were delighted to read your review of our property. We are glad that you had an enjoyable stay and left with a feeling of being at home at the resort. That's exactly the emotions we wanted guests to bring with them. We also would like to thank you for cautioning us about the air-condition in one of the rooms you have stayed. It turned out it has a small leak causing its cooling efficiency to be affected. This has been fixed now and we are grateful for your pro-active feedback. We do look forward to your return. Stay well and best wishes.

Dear Robert It was truly our honour to meet you and Myles. Congratulations on your engagement. Granada will always welcome you back. All the best.

It was our pleasure to welcome you here in southern Cebu. We are excited to see you again for your honeymoon. A celebratory drink will be waiting for you. Thank you Kevin and Joan for your feedback.

Dear Ghislaine Thank you for your review of our property. We are delighted that you and your family had a great time with us. We enjoyed having you at the resort and look forward to your return. Merci!

Thank you for staying at Granada. Our ethos is for all our guests to completely disconnect, relax and be at one with our natural surroundings. This is why our rooms do not have TVs. Given our location, we are dependant on cell towers for our Wi-Fi signal, because there is no fibre connection. In spite of these technical limitations, we do have a strong Wi-Fi signal in the common areas of the resort, but do not advertise in-room Wi-Fi. It was our pleasure to host you at Granada.

Hello Max Thank you again for staying at Granada. We are glad to hear that you and Kate had a relaxing holiday. It's what vacation is all about. We acknowledge your suggestions. They are actually in the list of things we want to improve this year. In fact, building a 'forest gym' is in our long term business plan. It's nice to hear that our ideas are supported by our guests. We are delighted that you chose to stay with us and we would love for you and Kate to come back again. Be safe out there. Till we see you again. Best wishes.

Dear guest Thank your for staying with us. We hope you had a relaxing and enjoyable holiday. Thank you for your feedback on our property and the staff. We are very grateful. Safe travels.

Dear Lisa We are delighted that you had a good experience with Granada. We enjoyed having you at the resort and we hope you will visit us again in the near future. Safe travels. All the best.

Thank you so much for the kind words in your review. We are delighted you had a great experience with us. Granada looks forward to welcoming you again in the future.

Thank you for your feedback. We are delighted that you had a positive experience with Granada. We aim to deliver high standards of service in everything we do. We hope to welcome you again the next time you are visiting South of Cebu, Philippines.

Hello Brandon Thank you for your feedback. Being a small, boutique resort in South of Cebu, we are passionate to deliver high standards of service. We are glad that you had a positive experience with Granada. We hope to welcome you back again.

Thank you for your feedback. Being a small, boutique resort in South of Cebu, we are passionate to deliver high standards of service. We are glad that you had a positive experience with Granada. We hope to welcome you again. Best wishes.

Mabuhay Joyce, Thank you for choosing to stay the night with us at Granada Beach Resort on your recent trip to South Cebu. We are happy to know you enjoyed the surroundings of the resort. We do try to be as clear as possible with regards to our location both on our listing pages and in the emails that we send before guest arrivals. We are in a provincial area, and unfortunately there are some services that are limited, such as transport companies, which means the prices are high due to lack of competition. As we do not own these services we cannot control their prices. Once again thank you for choosing to spend the night with us, and do hope that you will be able to come back to South Cebu again soon to see more of the beauty of the area. Kind regards, Granada Beach Resort

Mabuhay William, Thank you for choosing to stay with us at Granada Beach Resort and for taking the time to review your stay. We are so glad to hear that you enjoyed the local Filipino hospitality, and see what makes this area of Cebu truly special. We will be more than happy to host you again if you return to explore Southern Cebu more. Kind regards, Granada Beach Resort

Hi Jordan, thank you for your kind review. We are very happy you enjoyed your stay with us at our little slice of paradise.

Hi Hannah, Thank you for taking the time to review our resort. We are very happy you enjoyed your stay with us and our staff.

Mabuhay Joella! Thank you for choosing Granada Beach Resort on your recent visit to South Cebu, and for taking the time to review your stay with us. Your kind words have made us smile. We are glad that you and your friends and family were able to not only relax and enjoy the peaceful environment that we are blessed to be in, but the beauty and adventure of the surrounding area. We hope that your onward travels around the other islands were just as enjoyable. Kind regards, Granada Beach Resort

Mabuhay K, Thank you for staying with us at Granada Beach Resort, and for taking the time to review your stay with us. We are happy to know that you enjoyed your stay in South Cebu. Kind regards, Granada Beach Resort

Mabuhay, Thank you for choosing to stay with us at Granada Beach Resort, and thank you for taking the time to review your stay. We are so glad to here that you enjoyed your stay with us, and that you were able to enjoy both time at the resort, and time exploring the beauty of South Cebu. We wish your ongoing travels in the Philippines were just as enjoyable. Kind regards, Granada Beach Resort

Mabuhay! Thank you for choosing Granada Beach Resort for your recent trip to Southern Cebu, and for taking the time to review your stay with us. We are happy to know that you were able to relax and enjoy your stay with us. The peaceful setting away from the highway is one of our favourite things about the resort also. Kind regards, Granada Beach Resort

Mabuhay Julissa, Thank you for choosing to stay with us, and for taking the time to review your stay at Granada Beach Resort. We are glad that you enjoyed your stay, and enjoyed the location. Kind regards, Granada Beach Resort

Mabuhay, Thank you for choosing to stay with us at Granada Beach Resort. We are glad that you enjoyed your visit to Southern Cebu. Kind regards, Granada Beach Resort

Mabuhay John, Thank you for choosing to stay with us at Granada Beach Resort and for taking the time to review your stay. We are glad that you enjoyed your stay, and we are happy that you were able to relax. Kind regards, Granada Beach Resort

Mabuhay D.Dawn, Thank you for choosing to stay with us, and for taking the time to review your stay with us. We are glad to know that you enjoyed the peaceful and relaxing atmosphere that our remote location offers, and that you enjoyed the seafood that we offer. Kind regards, Granada Beach Resort

Mabuhay Duane, Thank you for taking the time to review your stay with us at Granada Beach Resort. We are glad to know that you enjoyed your stay. We appreciate guest feedback, and we are always looking to continue to develop and improve the resort for our guests. Kind regards, Granada Beach Resort

Thank you for taking the time to let others know about your stay at Granada Beach Resort. We are happy to enjoyed your visit and appreciate you choosing to stay with us. We would just like to touch on a few things in your report. We have several suggestions for things to do in the area such as visit to the Bojoon market, historic church Oslob night market etc in the provided in-room books and are happy to assist guests in doing these activites. In addition for our Ocean View Queen Rooms we also provide complimentary yoga mats for use during their stay. Along with complimentary snorkeling equipment, as well as a short forest hike around the property. Finally, we do not have a hot tub and we do not advertise having a hot tub. The small “tub” at the end of the pool is the chemical pool used for keeping pool levels maintained while not impacting guest use. Thank you again for choosing to stay with us at Granada Beach Resort, we are very delighted you enjoyed your stay.

Thank you for your kind words, and for choosing to stay with us at Granada Beach Resort. We are glad that you enjoyed your stay, and hope that your onwards travels were also enjoyable. Kind regards, Granada Beach Resort

Mabuhay, Thank you for choosing to stay with us at Granada Beach Resort and for taking the time to review your stay with us. We are glad to know that you enjoyed your stay in South Cebu. Kind regards, Granada Beach Resort

Thank you Bader for taking the time to let us know your feelings about our resort. We understand our location is not for everyone. Our area is quiet and Oslob is very provincial. For guests who want more nightlife we recommend Cebu City, Borocay or Panglao. We try to provide detailed information to let guests know about our location and have provided Expedia with close to 100 photos to help guests understand our resort and room details. We understand you were looking for more nightlife and girls, which is not our area and we are sorry you were disappointed.

Thank you Celine for the kind words. We love when our guests enjoy their stay. Thank you again for staying with us while in Southern Cebu.

Thank you!! We love our team and they work very hard to help our guests enjoy their time at our resort. We will pass on your kind words to Jurie as well. Thank you again for staying with us at Granada Beach Resort.