Let me begin this review by saying that our expectations for accommodation in Bol were low after being hassled endlessly for taxis in places when we didn’t need them, and then being utterly unable to find them when we did need them. Being American, we were worried that we would not be able to find our way very well on an island that didn’t speak much English (or so we thought at the time).
Everything changed when we met Mladen at the Villa Mediterranea. I kid you not when I say that this man must have arrived directly from my dreams, or as a shape-shifting angel from heaven. Or perhaps both. Though we arrived before our scheduled check-in, he was quick to help us store our luggage and change so that we could take a dip in the pool while our room was being prepared. Imagine my face when he started bringing us yogurts and Nutella bread and other snacks in case we were hungry (and we were).
Mladen and the rest of the staff at the Villa Mediterranea were probably the best customer service I have ever received at any establishment, ever. They cook an absolutely delicious breakfast, and were always helpful with calling us taxis, moving our heavy luggage, or just generally to chat up about our lives. The room was also wonderful and had everything we needed, but the real 5 stars comes from the impeccable service. Thank you Villa Mediterranea, and we hope to be back soon!