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"The room was perfectly clean and the staff were super friendly."

"If you are attending anything at the Barclay Arena this hotel is essentially a five minute walk through a beautiful park to get to the venue. The hotel was newly built in October 2025 and is of concrete block construction; very minimalist look on the interior. I found the automated check-in system frustrating after a long 35 hour flight. Especially in that my booking number did not correspond with the one I had been given by a third-party company and it also did not recognize my name. Luckily a staff member was still working in the bar and was able to give me a code to print my own key card and get my room number. But be advised that you do have to do all of that yourself through a computer stand. The room I had was perfectly sufficient aside from lacking any coffee maker or tea kettle station. It also did not include a mini fridge. The bed was comfortable and clean. Storage for clothing was an open concept closet with one deep drawer. Nicest addition to the room was heated flooring in the bathroom. All in all a reasonably priced, convenient safe and clean place to stay if attending any event at Barclay Arena."

"Short, easy15 minute walk from Terminal 2. "

"The after hours check in procedure was truly awful but otherwise this is a nice hotel "

"Wonderful friendly staff. The restaurant next door is beautiful and the owners/managers are the best in customer service and friendly…felt like home. "

"yes on all levels. "

"Room was renovated. Very clean and beds were comfy. Room was very spacious, which is a rarity these days. Staff were very helpful and nice. We only stayed a night as we were just passing through but definitely recommend. "

"Kind staff, cozy room, beautiful view. We had dinner one evening, and it was delicious."

"Great hotel. Close to shopping which is great. There is a refrigerator, stovetop, microwave and kettle. Far enough from the busy streets of Hamburg but closed enough to get to easily.. great amenities. Would stay at again if in the area."