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"The service staff is not friendly at all. I asked for a soft blanket or a sheet and they told me they didn't have any. They only seem to focus on groups of skiers."

"Great stay, great location and very welcoming staff. A particularly thank you to Adam for being so welcoming, friendly and upbeat. The breakfast and dinners were great, and being able to enjoy a glass of red wine and watch the Aurua made our stay memorable. I highly recommend this hotel anyone flying in to Harstad and heading towards the Lofoten Islands by rental vehicle. It’s the perfect first night, and last night stop. Thanks for a great stay. "

"Parking was a mess. The hotel is undergoing massive re-development and the access to the parking garage is a muddy slushy mess. "

"Hopeless self check in."

"Great stay in Narvik at the Royal. Great breakfast included. Old school bar restaurant attached. If you’re skiing and don’t have a car, it’s a 20-30 minute hike up the hill. Call a taxi. Good lobby snacks including sandwiches if you arrive late. Rooms w view of the ski hill are available. Check that ski hill is fully open when planning. Gondola was closed and 3 slopes were open in Feb 2026 as they prepared for World Championships "

"Stunning view. … 👍"

"Clean rooms (we booked two). Breakfast was varied and well displayed. "

"Comfortable lobby and restaurant area, with good food, for both breakfast and dinner. "

"Beautiful room, comfortable and quiet. Location of inn was under a bridge. No landscaping around the inn"