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Reviews of Hotel Doña Crucita

2.5 out of 5
Hotel Doña Crucita
Calle Francisco Villa #1, Bocoyna, CHIH

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 69 reviews" "
Rating 8 - Good. 21 out of 69 reviews" "
Rating 6 - Okay. 6 out of 69 reviews" "
Rating 4 - Poor. 7 out of 69 reviews" "
Rating 2 - Terrible. 3 out of 69 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, new and elegant (I was in the new building in the back). There was a noisy water pump outside that switched on and off all night long, but overall the hotel was much nicer than I'm used to. In the center of town, the Chepe trains stop directly in front.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
I wanted to thank the management for allowing us to store our luggage a couple hours before our check in time. As for parking, I did not use parking so I am not sure if there was one available. The hotel is about a 5-10 minute walk from the Creel train station. Great location and great price. The rooms were clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Feb 2023

8/10 Good

David, Henderson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. We arrived late at night, but they took care of us and got us our rooms. But call ahead to alert them. The rooms are plain, no frills. But they are clean and there is plenty of water pressure and HOT water. Ask for a room in the back. It'll be a bit quieter.
Stayed 1 night in May 2022

4/10 Poor

mauricio

Travelled with family
Disliked: Amenities
The property is at the end of the town. You will need to walk a block over to tracks to downtown. It is really close. The reception is not where the rooms are at. The picture on Expedia is the rooms. The reception is one street over east.
Stayed 1 night in May 2022

10/10 Excellent

Corinne

Liked: Staff & service, room comfort
The singing toilet
The checkin we called the hotel number. During the call a lady came around the corner. She was sweet and demure and we had a language barrier. She smiled nicely and went across the street to get the key and came back to ket us in. She was not what i pictured as the receptionist but she got the job done very nicely . Showed us how to hear the room warmer. Smiled alot. Very gentle. The beds were super comfortable with warm bedding. Internet comes and goes but that is standard we are told in this town. The bathroom could use the walls wasked down good and the door replaced as you can tell it has def been kicked in at least once. The toilet sings a pretty song after flushing. So for a sound person looking for that odd sound to add to a horror moving this could be just the find for you. We paid 1020p for this room. We found others that are much nicer in town starting at 980p and up. This room should be on the lowest price scale. If i had paid around 500p then i would have been quiet content to stay our remaining 3 days here. But for the price difference of a much nicer facility and actual cost savings we are going to take advantage of an other offer in the toen till we leave on Tuesday.
Stayed 1 night in Apr 2022

8/10 Good

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive!
The lady of the facility was very attentive and made sure she was available if we needed anything. The best of this place was showers nice hot water to shower.
Stayed 2 nights in Dec 2021

10/10 Excellent

Guadalupe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor regadera de creel
Me gusto mucho porque esta súper céntrico, la encargada es muy amable y la presión de la regadera es increíble y súper calientita. Recomiendo 100%
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible, me pidieron pagara el alojamiento por adelantado, lo cual hice, por cancelacion en los viajes por ferrocarril pedi mi reembolso o un cupon para cambiar fecha de alojamiento, envie correo y llame por telefono en varias ocaciones por supuesto nunca contestaron...
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place right in town. Guadalupe is very nice and the room is also very nice.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and Ms Crucita was very attentive to our needs.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Just good
It is a bit confusing at first because of the “informality” but overall is good
Stayed 2 nights in Apr 2019

6/10 Okay

mary, Houston

Disliked: Property conditions & facilities, room comfort
Room is totally facing the street, one lock doesn't work, towels were too old with smell, wifi doesn't work from room, in general there are plenty of better places for same money In town

10/10 Excellent

ismael

Liked: Cleanliness, staff & service, property conditions & facilities
dar mas mantenimiento a los cuartos, minisolit y puertas del baño
Stayed 1 night in Apr 2024

10/10 Excellent

Laura Nataly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Estuvo bien la estancia.
Stayed 2 nights in Mar 2024

10/10 Excellent

LAURA VILLEGAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, las habitaciones limpias y cómodos. No hay Internet estable, para que lo tengan en cuenta. Doña Guadalupe fue muy amable y accesible.
Stayed 1 night in Jan 2024

10/10 Excellent

LAURA VILLEGAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy cerca del centro, este hotel es una buena opción para ir de paso por Creel, cuenta con lo básico para pasar la noche a un buen precio. Me gustaría destacar 4 puntos: Las habitaciones tienen mini split, eso hace que se mantenga calientita a diferencia del frío de afuera. El agua de la regadera sale calientita y con buena presión - Doña Guadalupe, quien nos recibió, fue muy atenta y amable; nos dio recomendaciones de los alrededores - El wifi no funciona. En general, la conectividad en Creel es deficiente Definitivamente me volvería a hospedar en este hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

NORMA ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Todos
Stayed 4 nights in Dec 2023

4/10 Poor

MARIA TERESA

Liked: Room comfort
Disliked: Cleanliness, staff & service
Las habitaciones son buenas en lo general, solamente que desde que te reciben ya no vuelven a brindar ninguna atención, el internet no agarraba, muy mal señal.
Stayed 3 nights in Dec 2023

8/10 Good

Guillermina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
El lugar esta muy bien para el precio, cerca de la calle principal de restaurantes y artesanias, esta limpio y tiene buena atención, lo unico es que la tele solo tiene cuatro o cinco canales, y el wifi, al menos yo, no lo pude hacer funcionar en mi cel.
Stayed 3 nights in Aug 2023

4/10 Poor

Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La Señora del hotel muy amable. La puerta del cuarto 1 no se puede cerrar, la chapa no sirve. Las sábanas limpias pero a punto de romperse.
Stayed 2 nights in Jul 2023

8/10 Good

Gerardo Daniel

Stayed 1 night in Apr 2023

6/10 Okay

Jose Carlos

Stayed 1 night in Apr 2023

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2023

8/10 Good

Alberto

Stayed 3 nights in Dec 2022

8/10 Good

Jaime

4/10 Poor

Benjamin

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

René

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sencillo, cercano al centro de Creel Estacionamiento muy reducido.
Stayed 2 nights in Sep 2022

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo menos que se fue el agua caliente y hacia mucho frio.
Stayed 2 nights in Dec 2021

8/10 Good

Martha Cecilia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

FERNANDO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable la encargada del lugar
Stayed 1 night in Nov 2021

10/10 Excellent

Alma Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para descansar
Todo super bien, la persona que nos atendió muy amable, un lugar agradable y buenos precios.
Stayed 1 night in Jul 2021

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

En serio me cobraron cuando les pedi cancelacion con mucho tiempo de anticipación?
Stayed 1 night in Jul 2021

10/10 Excellent

Laura Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En un hotel sencillo pero con todas las comodidades, muy limpio y la Sra Lupita la encargada del Hotel muy amable, se encuentra a 2 cuadras del centro, entonces fue muy fácil trasladarnos a los restaurantes y tiendas de artesanías.
Stayed 2 nights in Jul 2021

10/10 Excellent

Zyanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bueno
Muy cerca de la estación para tomar el tren chepe, muy cómodo u excelente hotel, como también la atención
Stayed 1 night in Jul 2021

8/10 Good

Miguel Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Muy bien todo en general, el único pero es que el cuarto donde estuve tiene calentador de gas el cual no debe dejarse prendido mucho tiempo sin ventilación debido a posibles intoxicaciones (advertencia la cual nos hizo saber la encargada), pero aún sin el calentón no se pasa frío en la noche porque tiene muchas cobijas
Stayed 2 nights in Feb 2021

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y atención
Muy atenta y servicial la Sra encargada. El cuarto muy limpio. No es la gran cosa pero por el precio, está bien. No tiene estacionamiento y deja uno el carro afuera, por lo que no hay mucho lugar.
Stayed 3 nights in Dec 2020
Response from Leo on 4 Jan 2021
Gracias por su buen comentario, Si tenemos estacionamiento privado no se si la encargada se lo ofrecio, esta por la parte de atras,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from Leo on 4 Jan 2021
Gracias por su buena calificacion

10/10 Excellent

MARTHA AURELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una experiencia muy bonita, el lugar es muy bello y un clima muy agradable
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
necesita guarda ropa un tocador arreglar puerta con doble chapa para seguridad precio razonable gracias
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de la calle principal, la señora Lupita encargada del lugar muy amable y servicial, muy amplio y limpio
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio, buena ubicación y muy limpio, la habitación que nos asignaron parece que no tiene mucho tiempo de haber sido construida, lo único que si fallo fue el wifi. Aparte de eso todo muy bien.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Pague una habitación para 7 personas con Cosina no cucharas ni chicas ni grandes o sea nada para poder cocinar nomás la cocina vasos y platos. Si necesitas algo tienes que pedirlo hasta las toallas, no regresaría a este hotel a ceel si es hermoso.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No nos gustó mucho la ubicacion, porque en esa habitación se escucha mucho todo el movimiento de camiones, el tren, etc, pero la pasamos muy agusto aun con eso!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Descansas muy a gusto, estacionamiento seguro, limpieza del cuarto
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No volveria
Nada bien
Stayed 4 nights in Jul 2019