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Reviews of The Inn at Old Harbor

2.5 out of 5
The Inn at Old Harbor
231 Water Street, New Shoreham, Block Island, RI

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 51 reviews" "
Rating 8 - Good. 17 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 6 out of 51 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint
Stayed 1 night in Aug 2023

2/10 Terrible

Kristin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My BD get-away 2022
Stayed overnight, wish we could have stayed longer. I feel it was overpriced. Location was awesome. Skey Villegas was courteous and helpful.
Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quaint place
Stayed 1 night in Sep 2022
Response from Simone, IOH Reservations on 23 Sept 2022
Thanks for finding Inn at Old Harbor & we hope you'll visit us again!

8/10 Good

Rosanne

Stayed 3 nights in Aug 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at Old Harbor. We loved sitting on the back balcony overlooking the harbor and the front balcony overlooking Spring Street. No frills, but charming, comfy room and very convenient.
Stayed 1 night in Aug 2022
Response from Simone, IOH Reservations on 23 Aug 2022
Thanks Susan, you nailed it! We appreciate your taking the time to share your experience at IOH. We're glad you enjoyed your stay in our simple accommodations with the best location in Old Harbor -- close to beaches, restaurants, shops & the CT/RI ferries directly across from our inn.

10/10 Excellent

Lauren

Stayed 1 night in Aug 2022
Response from Simone, IOH Reservations on 14 Aug 2022
Thanks for finding IOH & sharing your great experience with our future guests. IOH Reservations

10/10 Excellent

Jeremie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, right in old harbor. Could see the ferry right from the room. The bathroom was clean.
Stayed 1 night in Aug 2022
Response from Simone, IOH Reservations on 10 Aug 2022
Thank you for finding IOH. We're glad you enjoyed watching the ferry come and go from your waterview location.

2/10 Terrible

Corey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible extremely uncomfortable beds and NO AIRCONDITONER
Stayed 1 night in Aug 2022
Response from Simone, IOH Reservations on 10 Aug 2022
Correct, there is no air conditioning in the building. Ceiling fans, pedestal fans & windows with cross breezes provide air circulation. The inn is located directly across from Old Harbor-- the harbor mist cools the island most evenings after 6p. We hope this information clarifies our island living lifestyle.

8/10 Good

Verified traveller

Liked: Staff & service
Overnight trip
It was a nice convenient location. Check in was simple as was check out. Didn't realize how small room was but for one night it was fine!
Stayed 1 night in Jul 2022
Response from Simone, IOH Reservations on 10 Aug 2022
Thank you for finding IOH. We are lucky to be the closest inn to the CT & RI ferries, near beaches, restaurants & shops. Our 8 rooms have different sizes, and we can advise you on a larger room for a future stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Great service from Jose, very friendly.
Stayed 1 night in Jun 2022
Response from Simone, IOH Reservations on 10 Aug 2022
Thank you for finding IOH. Our staff enjoys welcoming and interacting with our new and return guests.

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balconies!
Stayed 2 nights in Sep 2021

8/10 Good

Marlo

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
No
Stayed 2 nights in Aug 2021

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MISERABLE, HORRIBLE CAVEAT EMPTOR
MISERABLE. This is the very worst place I have ever stayed. You dont find out about how horrible the place is until it is too late. No cancellation, no refund and very expensive. The Hotels.com website doesn't tell you about this ancient atrocity. Check in is at the sandal shop downstairs. It was ok, fast and Jose did not verify my identity other than my giving my name. Never saw the staff again except when they were banging the door to their office on the third floor. Rumor is that the Inn is haunted, and maybe so, we were awake all night and all day with the doors constantly banging. 2) It is not until after you commit to the non-refundable place that you get the email stating you have a "private" bath and that it is way down the hall. Hard on old people who have to get up in the night. 3) The linens are awful. There is no top sheet just an old worn-out raggy blanket. The pillow are horrible. And this is a luxury place? 4) The hotel is ancient and has not be modernized. At least the old door frames were nice. The floor in our room (#5) was painted white floor board that looked like it had not been washed in years. 5) There is no housekeeping. This is allegedly due to covid concerns but smacks of the owners just being cheap. 6) No internet or TV. Come on this is the 21 century. 7) No climate control. The fans in the room worked, at least some of them did. At night it was pleasant but during the day miserable. I could go on. NO EXCUSES
Stayed 2 nights in Aug 2021

2/10 Terrible

Brendan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the IOH couldn’t be better, quiet at night but close enough to walk to the fun during the day! The staff was incredible. Jose was accommodating from start to finish, couldn’t have had a better trip if i tried! Thank you again, Jose & staff!
Stayed 3 nights in Jul 2021
Response from IOH Reservations on 25 July 2021
Thank you for taking the time to share your IOH experience with future guests. We're glad you enjoyed our central location in Old Harbor. Thank you for finding IOH!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location—friendly
Stayed 2 nights in Jun 2021
Response from IOH Reservations on 18 June 2021
Thank you for finding IOH!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021
Response from IOH Reservations on 18 June 2021
Thank you for finding IOH!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the middle of it all
Great location! Clean room with a hard bed. But it was the perfect place
Stayed 1 night in Jul 2020

8/10 Good

Carlos, Milford ct

Travelled with family
Liked: Staff & service, amenities
Dustin was awesome !!! Always available when needed. Very professional in his approach to all my needs and questions. Thank you
Stayed 2 nights in Aug 2020

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We were afraid the bed would be two small for 2 people but the bed was comfortable and the room was very clean
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
not the best place
It said “private bathroom” when we booked the room. But when we got there, we found out our bathroom was detached and down the hall! It’s really inconvenient. The room didn’t have TV or WIFI and felt dusty everywhere. There’s no staff on site. If you need someone you’ll have to go to the store downstairs and there’s nobody there after 10pm.
Stayed 1 night in Jul 2020

10/10 Excellent

Innatoldharbor, Block island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Host Dustin was very nice and accommodating and he made us feel at home
Stayed 1 night in Jul 2020

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No A/C property in disrepair. Ended changing lodging didn’t stay.
Stayed 2 nights in Jul 2020

8/10 Good

JoeandKathy, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but the private balcony overlooking the harbor was fantastic
Stayed 3 nights in Jul 2020

8/10 Good

Rosa, CT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean. Staff was friendly and available for any questions. I was worried about the room not having any AC but with the windows open, there was a nice breeze and we didn’t need it.
Stayed 1 night in Jul 2020

2/10 Terrible

Caroline

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Eldis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View!
The staff were very accommodating along with the manager it was a very nice stay! We had lots of luggage as it was our first family trip w a 10 month old! The manager offered us help and guidance we will be back!
Stayed 1 night in Jun 2020
Response from IOH Reservations on 21 June 2020
We are glad you enjoyed your stay at IOH, and hope to welcome you back for another visit. Thank you for taking the time to share your experience with future guests.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent, staff was very accommodating and helpful in sharing where things were located and what things to check out. Would definitely recommend this to people looking for a simple, easy, and centrally located facility.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and friendly staff and atmosphere!
Stayed 1 night in Aug 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel on block
Amazing stay, so beautiful.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
This was a unique property had a very antique type feel of yesteryear.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Private deck
Small room but nice common areas plus great to have direct access to a private deck. Great water pressure in shower.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from IOH Staff on 29 Aug 2018
Glad you enjoyed your stay with us as future guests appreciate your 5 stars! Come and visit another time - Thank you!

8/10 Good

Karen, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Quiet, even though it was in the middle of town. Walking distance to everything, beaches, restaurants, bars, shops. No a/c but it was bearable because of the sea breeze.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was very clean, in a great location, workers very friendly. Wish there was ac and more variety on breakfast
Stayed 2 nights in Jun 2018
Response from Simone, Guest Relations on 3 July 2018
Hello! Thanks for taking the time to share your experience with future guests. We're so glad you enjoyed staying in our centrally located inn in the heart of Old Harbor, as Block Island's beaches are close by and all of the Water Street stores and restaurants are our neighbors. As we are located right across from the ferry dock on Old Harbor, there are great evening breezes that cool down the inn each evening. And we offer simple coffee service in July and August only -- proper breakfast can be found across the street at Rebecca's or around the corner at Ernie's. Thanks for your feedback! All best, Simone

8/10 Good

Ryan, Wilmington, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of it all!
Looking for a hotel on Block Island for a short midweek stay and found an uncut gem! Hotel is just off the ferry terminal and centrally located. Room was large enough to move comfortably for two of us and airy. No AC but ceiling fan and window fan were more than adequate. There is a Continental breakfast each morning in a dining room overlooking the front street and wine and cheese at 5pm on the back veranda/balcony so you can watch comings and goings of the Old Harbor marina and the ferry! Staff was most accommodating and helpful with lots of good recommendations. Good restaurants for dining nearby and, more important, breakfast within a two minute walk! NOTE: If you're taking your car over, there is only scarce parking. The hotel can offer other suggestions. A good choice for a quiet place st stay!!!
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
I don't like to talk negative but the room was very small and the bed was very uncomfortable. The bathroom didn't have a door and was so close to the bed. The breakfast was ok but could of been better.! For the money I expected better. Sorry.
Stayed 1 night in Aug 2017

8/10 Good

trace, ridgefield ct

Liked: Cleanliness, staff & service, property conditions & facilities
great location.
last minute booking for an impromptu trip. Price was great and room was lovely. Nice very helpful and nice. Breakfast was lovely. Will plan on staying here again.
Response from IOH Staff on 29 Aug 2016
We're delighted you enjoyed your stay and hope you will revisit IOH next season. Please visit our website directly or call us for best rates for another impromptu trip! Thanks for choosing IOH. We are glad you appreciated our central location in downtown Old Harbor. Best, IOH Staff

10/10 Excellent

sean, hartford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and curteous. Excellent location right off the ferry docks.
Response from IOH Staff on 22 Aug 2016
Thank you for choosing IOH! We're glad you enjoyed staying in our centrally located BI inn. Best, IOH Staff

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 22 Aug 2016
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend and I were in town for a wedding weekend. The Inn was perfect for our stay on Block Island. I would certainly recommend this Inn to others. It was quiet at night and it was exactly what we needed. We didn't spend a lot of time in the room, but when we did it was perfect for our needs.
Response from Simone on 22 June 2016
We are delighted that you enjoyed your stay, and we appreciate your taking the time to recommend IOH to future guests. Come back and visit us again! Warmly, IOH Staff

6/10 Okay

Sue, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities
good location, expensive for what you get
spent one night, 2 days on BI for our 20th anniversary. Really enjoyed ourselves! Typical high resort area price was expected- no air/no TV is also typical for B.I. but at least had private bath! Ask for a back room so street noise doesn't bother you because your windows will be open! Enjoyed renting mopeds to explore the island, lighthouses, bluffs, uncrowded beaches, nice surf, variety of restaurant choices, plenty of bars with live music

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
So so hotel close to entertainment district
Really shabby hotel. NOt so much old and charming as old and broken down. Could not fit your entire body in the shower stall. Over priced at $250/night but Block Island is expensive. It was clean though. Cable TV in common room could not be set to any channel except QVC and no staff on premises to speak with.

6/10 Okay

Dan, Riverside, RI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old inn with great view of Old Harbor.
Nice old inn kept very clean. Small room but a nice balcony with water views. One drawback was no TV. Overall it was a good stay.