Exterior

Reviews of Holiday Inn Express & Suites Blackwell, an IHG Hotel

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 264 reviews" "
Rating 8 - Good. 54 out of 264 reviews" "
Rating 6 - Okay. 25 out of 264 reviews" "
Rating 4 - Poor. 7 out of 264 reviews" "
Rating 2 - Terrible. 12 out of 264 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be our best stay yet in Blackwell. As this is our halfway point when traveling from Texas to Iowa. I will never stay anywhere else!
Stayed 1 night in Apr 2024

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the bed was extremely comfortable. Our fridge had food from a previous guest in it which was a little gross and the shower had a really poor caulking job that made the shower look dirty. It wasn’t dirty but had the appearance due to the caulking. The AC worked like a charm as the temps were really warm. The pancake machine for breakfast would’ve been nice if it was working correctly and it would’ve been nice if there were two as you have to wait a while for the pancakes to be ready.
Stayed 1 night in May 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice clean room, elevator and outside elevator was a bit dirty but not really bad. The bed was good and the employee was very nice and friendly all by himself.
Stayed 1 night in May 2024

10/10 Excellent

wendy, Beggs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are so comfortable:
Stayed 1 night in Apr 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get to from the highway & felt safe there
Stayed 1 night in May 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness
The property was new, but already had signs of wear. Great location, good room, it was a good stay.
Stayed 1 night in May 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. friendly staff.
Stayed 1 night in Apr 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Clean room and property. Horrible coffee and bad quality breakfast eggs. Interesting observation of the hot water dispenser being refilled with 5 small plastic water bottles That then went to trash ? Isn’t there a better way to do that even if the local water quality is poor.
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was OK inside by outside there were 100s of pigeons - on the roof of the building - on the lights, all over the roof. They crapped all over the entrance to the hotel and several cars parked nearby. There are electronic sound emitters that scare away the pigeons but dont harm them or use poison. Its a very bad first impression of the property and they spread their "deposits" all over everything
Stayed 1 night in Mar 2024

10/10 Excellent

Dorothy

Stayed 1 night in Feb 2024

6/10 Okay

JOSEPH

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Rugs, hallways, elevator not very clean . No antiseptic in gym area.
Stayed 1 night in Jan 2024

10/10 Excellent

Brooke

Stayed 1 night in Jan 2024

10/10 Excellent

Gerald

Stayed 1 night in Dec 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort at It’s Best
Excellent place to stay. My only complain was the breakfast was poor. Also, the air conditioner was running at a low temp when it was below freezing outside. It took about an hour to warm up enough to take off my coat.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Are you closing??
Poor quality maintenance did not match the brand. No retail foods in the refer or on the shelf. Two days before the new year and it looks like you were ready to close up which is sad. The pigeon droppings at the front door and tracking into the reception area was REALLY nasty. So, good brand, good people, poor maintenence and poor entrance.
Stayed 1 night in Dec 2023

6/10 Okay

Justina

Stayed 1 night in Dec 2023

4/10 Poor

Staci

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Less than impressed.
Not so good experience. We chose this hotel because it had a pool, and the pool was closed bc of pump issue. Which is fine- but then we got to the room and the tv wouldn’t come on, my husband changed the plug in and it came on, and then would flash off and on. There wasn’t any soap in the container in the bathroom and the stay over all just wasn’t comfortable simply because of all the missing luxuries we paid for.
Stayed 1 night in Dec 2023

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia description of amenities was off. No kitchen, no restaurant at hotel. There was a breakfast buffet that was respectable. Beds were comfy and clean. Close to interstate but still quiet.
Stayed 1 night in Nov 2023

10/10 Excellent

Bettye

Business traveller, Travelled with partner
Was well lit outside. Quiet. The lady taking care of the dining room was very nice.
Stayed 1 night in Oct 2023

10/10 Excellent

Debbie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Bobby

Stayed 2 nights in Oct 2023

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pool
The only reason we booked this hotel was for the pool for a pool party after our long day of playing softball. But the pool was droke!
Stayed 1 night in Oct 2023

2/10 Terrible

Kristen

Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Brian

Stayed 1 night in Sep 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2023

8/10 Good

Thomas

Stayed 1 night in Sep 2023

6/10 Okay

Scott

Stayed 1 night in Sep 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had really comfy beds. Nice staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Michael, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Just okay.. comfortable beds though!
No body wash in the container in the shower. Not a super clean room.. dirty bathroom. but the beds were comfortable! Breakfast was subpar compared to another Holiday Inn Express we stayed at the week before.
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Will definitely use again!
Stayed 1 night in Jul 2023

6/10 Okay

Taylor

Travelled with family
Liked: Room comfort
Not terrible, but not worth the price of the room.
The good: Bed and pillows were clean and comfortable. Shower was large and mostly clean. The bad: Carpet and bathroom were not cleaned. Toilet paper holder was half ripped out of the wall, bathroom walls were damaged and half-way repaired so looked very bad. Only had 2 towels in the room and no bedding for the pull out sofa bed. Sofa bed had been folded up with food inside it. All floors were gross in the room, didn’t want to walk without shoes on.
Stayed 1 night in Jul 2023

6/10 Okay

Robert L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was amazingly comfortable and the staff was friendly and prompt. This will be on my list of "go-to" places to stay.
Stayed 1 night in Jul 2023

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

JACK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness
The property is filthy. The rooms look like they are not cleaned in between guest. The towels were stained, the sheets were stained and the lights didn’t work properly. The bathrooms have not been thoroughly cleaned in months. There is mold on all of the edges in the bathroom. Very, very disappointing for the price and rating on Expedia.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Everything was great other than we found chick fila trash in the ice bucket in the room and a dirty bath rag in the bathroom
Stayed 1 night in Jun 2023

10/10 Excellent

Duane

Stayed 1 night in Jun 2023

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean comfortable rooms
Stayed 1 night in Jun 2023

10/10 Excellent

Sharon

Stayed 1 night in Jun 2023