Black Virgin Mountain Tours and Activities

My stay at D1Mension Residences was extremely disappointing, and I would not recommend it to anyone. The property is not as advertised, and the service is practically non-existent. Misleading Photos: The biggest issue is that the apartment I received looked nothing like the polished, professional pictures online. The reality was a tired, underwhelming space that did not match the expectation they set with their advertising. No On-Site Staff & Poor Communication: There is no dedicated reception or staff for the apartment in the lobby. To check in or ask a question, I had to text a contact person who took hours to respond. This is unacceptable and very stressful. Poor Building Conditions: The common hallways have no air conditioning, making them uncomfortably hot and stuffy. Unsanitary Bathroom: Worst of all was the bathroom. It had a persistent, foul odor that made the entire apartment unpleasant. This was a major hygiene concern. Save your money and book elsewhere. This place does not deliver on its promises and the lack of service and cleanliness is a serious problem.

Everything was great. The host is attentive when needed but if you plan to use the pool or gym facilities you will need to be let in by the host. Not a problem aslong as you give 30 minutes ahead of time you need to use it.

Just ok. But staff knowledge was not enough. Except reception staff. Breakfast just ok. Location is good enough