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Reviews of Madison Hotel

4 out of 5
Madison Hotel
210 Kiev Street, Bishkek, Chuy

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JONGHYON

Stayed 1 night in Dec 2022

8/10 Good

rodolfo

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Personalized service with. Staff that is fully dedicated to make you feel at home
Stayed 6 nights in Nov 2022
Response from Ademi on 9 Dec 2022
Dear, RodolfoFor MAdison Hotel Team your feedback warmed our heart and motivated for keeping our services on top. Thank you for your kind feedback. We will be happy for you to staying with us again!Hotel MAdison Team!

10/10 Excellent

Nailia

Stayed 1 night in Nov 2022
Response from Ademi on 9 Dec 2022
Dear Nailia, thank you for your kind feedback, hope to welcome you again in our hotel.Madison Hotel Team

10/10 Excellent

Adrian

Stayed 1 night in Jul 2022

10/10 Excellent

Adrian

Stayed 1 night in Jul 2022

10/10 Excellent

Marina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2021

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located on a very central location close to two malls and several great restaurants and food stores.
Stayed 12 nights in Dec 2020

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Sezim on 25 Feb 2020
Dear Anna, Thank you for your mark! Such a high rating keeps us motivated in providing high quality service. Satisfaction of our valuable quests is very important for us. Best regads

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location, nearby are supermarkets and banks that enable money exchange. The room was spacious, plenty of light came through however it would have been nice if there were sheer curtains as across was a bar/restaurant and people who were using the lifts could easily peer in. Staff were friendly. Would recommend this hotel.
Stayed 2 nights in May 2019

8/10 Good

Sergey

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, they never disappoint me with their service level. Good hotel to stay for short trips.
Stayed 3 nights in Mar 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent staff
This place is nice and clean with a big room and very comfortable bed. The staff was super helpful and not only would call a taxi for me from the hotel but I WhatsApp’ed them from any location and they would call a taxi for me. Very nice!!!!
Stayed 3 nights in Aug 2018
Response from Aijan on 30 Aug 2018
Dear Ms. Sarah, Thank you very much for your review. It is very important for us to get good marks from our valuable Guests. We are happy to know that you have enjoyed your stay. Madison Ave Hotel staff is always ready help to Guests. Should you have any wishes for your next stay please contact us at any time. Best regards, Aijan

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Average hotel for its price class, however the general lighting in the room is substandard with no light at the desk
Stayed 1 night in May 2018

10/10 Excellent

Andrew, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are wonderful. My second stay at the Madison, and all of the staff couldn't be more welcoming and helpful.
Stayed 1 night in May 2018
Response from Aijan, Reservation Department on 23 May 2018
Dear Mr. Andrew, Thank You for Your mark! It was great pleasure to see You here at Madison Ave Hotel. We are happy to know that You have enjoyed Your stay with us. Such reviews keep us to be motivated in providing high quality service. Should You require any assistance or any wishes for Your next stay please do not hesitate to contact us at any time. Best regards,

8/10 Good

Andrew, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Aijan, Reservation Department on 11 Dec 2018
Dear Mr. Andrew, Thank You for staying with us. Your mark keeps us to be motivated in providing high quality service and we are trying to improve more and more. Should You require any wishes for Your next stay please do not hesitate to contact us at any time. Best wishes,

8/10 Good

Tcholpon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good personal, good breakfast
Stayed 9 nights in Sep 2023

8/10 Good

Christof

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Das Personal war stets freundlich und vor allem hilfsbereit. An der Rezeption wird gutes englisch gesprochen. Es gab ein paar Kleinigkeiten zu beanstanden. So fehlte anfangs das zweite Set Handtücher, einmal wurde das Zimmer nicht sauber gemacht, obwohl wir extra das entsprechende Schild an die Türklinke gehängt haben (sicherlich ein Missverständnis). Der Spülknopf der Toilette ging kaputt (noch brauchbar), wurde repariert und ging wieder kaputt. Der Schminkspiegel war an der Halterumg kaputt. Das Bett war für mich bequem, ich bevorzuge aber auch harte Matrarzen. Die Regendusche war super. Ein Safe war vorhanden, allerdings nicht fixiert, das sollte besser noch geändert werden. TV war mit reichlich internationalen Sendern vorhanden. Auch ein kleiner Kühlschrank war im Zimmer. Die Klimaanlage funktionierte sehr gut. Das Zimmer an sich war sehr groß. Das Frühstück war liebevoll und lecker. Für mich völlig ausreichend. Ich würde wieder hier bleiben und wenn ein paar Kleinigkeiten nicht aufgetreten wären, hätte ich die volle Punktzahl gegeben.
Stayed 3 nights in Sep 2021

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Американ стайл
Очень приятный отель с просторной комнатой, широким окном и гостеприимным персоналом который приготовит вам завтрак раньше времени его сервировки при необходимости. Поблизости есть глобус супермаркет. До центра пешком 25 мин или такси за 7 мин привезёт вас к месту отправления экскурсий!
Stayed 2 nights in Apr 2021

10/10 Excellent

EDUARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель в центре
Большой номер, все новое. Есть рабочий стол и уголок с диваном и столиком. Кровать большая, удобная. Есть тапочки, халат, туалетные принадлежности. Есть принадлежности для чая. Завтрак очень хороший. Интернет быстрый. Есть холодильник и сейф.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Henkilökunta ja palvelut erinomaiset. Hotellihuoneen valaistus heikohko, ei ollut lukuvaloja.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
深夜のチェックアウト対応等、丁寧で良かったです
Stayed 1 night in Aug 2019

4/10 Poor

Wing Wah

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room is clean as well, but they put two single bed together as a double bed. One the worst thing, when we were leaving the room and packing up out stuff, someone opened the door with a room key card. I didn’t see this guy’s face, he just closed the door again when he found others were there. This is a serious security issue. What if we aren’t in the room? 房間整體乾淨，但他的雙人床只是兩張單人床合併在一起。而最可怕的是，當天我正收拾行李準備離開時，有人用房卡打開房門，但當這人發現房內有人時就離開了房間。這間酒店的保安問題十分嚴重，不能想像如果我當時不在房內會發生甚麼事情。
Stayed 1 night in Sep 2018

10/10 Excellent

EDUARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший вариант для деловой поездки
Отель расположен в центре - недалеко от центральной улицы. Номер небольшой, но хорошо отремонтирован, все необходимое есть, включая бесплатную воду, чайник с чаем и кофе. Завтрак шведский стол, без изысков, но вполне приличный. Заселили быстро. Из недостатков: 1) шторы есть только плотные светонепроницаемые, тюля нет, а т.к. номер на первом этаже, то при открытии штор номер как на витрине; 2) недостаточное освещение в номере - у письменного стола нет лампы и очень темно
Stayed 2 nights in Sep 2018

8/10 Good

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの対応と朝食か良い
夕食が、ホテルのレストランで取れない(メニューが、1種類)点は、改善してほしい。あと、エアコンの暖房が効かない不具合があった。ただ、ホテルスタッフの対応が親身で、とても過ごしやすいと思いました。
Response from Aijan, Reservation Department on 20 Apr 2018
Dear Mr. Shinichi, Greetings from Madison Ave Hotel! It is great pleasure to get reviews from our valuble Guests. We are happy to know that You will come back next week and we hope that You can try our improved menu. We are deeply apologize for the inconvinience because of AC. It is strange and we are surprised why it was not working. Please we kindly ask You next time inform us directly to solve immediatly. Your feedback makes us to keep high quality service, thank You! Should You require any wishes for Your next stay please do not hesitate to contact us at any time. Best regards,

8/10 Good

Alexey

Liked: Staff & service, property conditions & facilities
Response from Aijan, Reservation Department on 14 Apr 2018
Dear Mr. Alexey, Thank You for Your marks. Your appreciation is very important for us to make Your next stay much better. Should You have any wishes for your next visit please contact us at any time. We will be happy to see You back! Best regards,

10/10 Excellent

ayvaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Aijan, Reservation Department on 15 Apr 2018
Dear Mr. Ayvaz, Thank You for Your mark. Your opinion is very important for us to providing high quality service. We are always happy to see You in Bishkek! Should You require any assistance for Your next stay please do not hesitate to contact us at any time. Best regards,

10/10 Excellent

HIROEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい滞在！
よかった点 １、今回の旅行で一番良かったホテルだったので最後に泊まればよかった。 ２、部屋が広く、そして造りがしっかりしているのでゆっくりできる。 ３、暖房がとてもよく効く。 ４、Wifiが無料で利用可能。 ５、シャワーがお湯も安定しており量も多く快適。 ６、ベッドが大きく、そしてしっかりしているので眠りやすい。 残念だった点 １、２Ｆ部屋だったが、エレベータがなかったので、スキーセットをもっている身にはつらかった。 ２、ダウンタウンからは徒歩18分の距離 一般的な点 １、ミネラル水は無料。 ２、朝食は軽食だが、卵料理は調理してくれる。
Stayed 1 night in Feb 2018
Response from Aijan, Reservation Department on 12 Apr 2018
Dear Mr. Hiroei, Thank You for Your taking time to share Your feedback with us. Hope that You are doing well. We are happy to know that You have enjoyed Your stay with us. And that we have met all Your expecttions. Your review motivated us to provide high quality service. Thank You! And always welcome back to Madison Ave Hotel!