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"This hotel was fantastic, from the staff (extremely friendly and accommodating), to the hotel rooms (beds comfortable, pillows/sheets super soft, space decorated nicely), to the amenities (spa). We had the half board added onto our package which meant we got breakfast and dinner. The breakfast was a buffet style; with a ton of delicious options to select from. The lady attending breakfast was extremely friendly and attentive. We assumed the dinner would be similar to breakfast; buffet style but were pleasantly surprised as it was a seated dinner where you selected from the half board menu. The dinner every day was remarkable. If you are planning on travelling to this area I highly recommend staying here as you will not be disappointed! "

"Staff was friendly and excellent. The restaurant on site and chef were outstanding. Enjoyed our stay and would definitely go back. But it was the staff that would make us go back. Rooms were clean with nice views, but bathrooms were a little tight."

"Great staff, location was peaceful. Great view from the spa. "

" Fantastic hotel, fantastic staff really good food and amazing location. The only thing be aware you cannot get there with a car so you have to park your car at the bottom of the mountain and take the gondola which was a great experience. It was a bit of a panic doll because Google maps said that you cannot get to the hotel. "

"Helpful staff and they upgraded our stay. "

"Great view, location and facilities. Staff all very nice and helpful"

"Great place "

"It was super close to railroad tracks but never heard a sound. The walk to/from train station is steep, partially gravel and you have to lift your suitcase over the greased cog tracks as you cross. There is a nice hike to Staubbach Falls but the falls were not very large due to it being fall. Workers were nice. Evidently there was a free breakfast but they didn’t share that until we were checking out. "

"The staff here was super helpful and friendly. The location of the hotel is great- surrounded by mountains even if we didn’t technically have a mountain facing room. The building itself is beautiful. Walking around the first floor, you see lots of lovely common spaces. It feels very grand and fancy. I would definitely stay here again if I’m in Wengen again."