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Promenade Hotel Bintulu

3.5 star property

Choose dates to view prices

Dry cleaning/laundry services, a bar and a business centre are just a few of the amenities provided at Promenade Hotel Bintulu. The on-site Fusion cuisine restaurant, Peppers Cafe, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

View from room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Located in Bintulu, Promenade Hotel Bintulu is in the city centre and near the beach. Assyakirin Commerce Square and The Spring are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tanjung Batu Beach and Similajau National Park. Visit our Bintulu travel guide
Map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000

What's nearby

  • Assyakirin Commerce Square
    8 min walk - 0.7 km
  • Wisma Bintulu
    13 min walk - 1.1 km
  • Taman Tumbina Bintulu
    18 min walk - 1.5 km
  • Kelab Golf Bintulu
    3 min drive - 2.9 km
  • Tanjung Batu Beach
    4 min drive - 2.2 km

Getting around

  • Bintulu (BTU)
    17 min drive

Restaurants

  • Farley Cafe Corner
    2 min walk
  • Momoyo
    1 min walk
  • SCR Bintulu Sentral
    1 min walk
  • Korean Restaurant Hanwoori
    1 min walk
  • Zaffron Signature
    4 min walk

About this property

Promenade Hotel Bintulu

Hotel in the business district
Dry cleaning/laundry services, a bar and a business centre are just a few of the amenities provided at Promenade Hotel Bintulu. The on-site Fusion cuisine restaurant, Peppers Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Motorhome/coach/lorry parking, a round-trip airport shuttle (surcharge) and concierge services
  • A banquet hall, smoke-free property and a front desk safe
Room features
All 183 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with digital channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9 AM to 6 PM at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Peppers Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Frequently asked questions

Is Promenade Hotel Bintulu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Promenade Hotel Bintulu?

Self-parking is free at this property.

What time is check-in at Promenade Hotel Bintulu?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Promenade Hotel Bintulu?

Checkout is at noon.

Does Promenade Hotel Bintulu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9 AM-6 PM at scheduled times. A fee of MYR 50 per vehicle applies.

Where is Promenade Hotel Bintulu located?

Located in the heart of Bintulu, this hotel is within a 15-minute walk of Assyakirin Commerce Square and Wisma Bintulu. Taman Tumbina Bintulu and Tanjung Batu Beach are also within 2 miles (3 km).

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Reviews

Promenade Hotel Bintulu Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 66 out of 157 reviews
Rating 8 - Good. 67 out of 157 reviews
Rating 6 - Okay. 19 out of 157 reviews
Rating 4 - Poor. 5 out of 157 reviews
Rating 2 - Terrible. 0 out of 157 reviews

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big enough and bed is quite comfortable. Cleaned and a lot of amneties are provided such as shaver, lotion and conditioners. One thing bad about the property is parking is insufficient
Stayed 1 night in Apr 2025

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 3 nights in Dec 2025

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Dec 2025

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026

10/10 Excellent

khairolnizam

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026

10/10 Excellent

khairolnizam

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohd safwan zaki

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 7 nights in Nov 2025

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & nice

Clean & comfortable hotel room.
Stayed 1 night in Oct 2021

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast very good

Good!!!
Stayed 7 nights in Apr 2021

6/10 Okay

Verified traveller

Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023

8/10 Good

Amery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking 🚭 hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022

6/10 Okay

Chong Siew

Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Air cond

Air cond not so cold
Stayed 2 nights in Jul 2024

10/10 Excellent

WOO SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 편안하고 좋았어요
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식이 아주 맛있었고, 숙소도 깔끔하고 편안했습니다.
Stayed 5 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Decent Place

Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good place for vacation. Walking distance to cafe and shopping.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Very clean room. Despite COVID crisis no measures to cut corners. Keep it up.
Stayed 1 night in Aug 2020

10/10 Excellent

Min Poh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Ambience

Awesome breakfast
Stayed 1 night in Mar 2020

8/10 Good

Rod, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and efficient staff. Great breakfast
Stayed 1 night in Feb 2020

10/10 Excellent

Leong Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable.

Excellent!
Stayed 4 nights in Jan 2020