Binnenstad Hotels, Groningen

"The hotel staff were amazing and always accommodating and friendly. There was a free latte machine that made amazing cappuccino. Just a note: the hotel is under construction as of this review (05/2026) and while construction did not start until 8:00 AM it was incredibly loud all day! Forget about a mid day nap. The bed and room was wonderful. "

"We chose this hotel as we were travelling with our baby and the amenities such as the pool and free parking were attractive. The hotel is also within walking distance of a bus into town and runs a shuttle service at the weekend. Unfortunately our room was disappointing. The AC system is extremely dated and we ended up having to keep the curtains closed with the windows open in our room to keep the room at a safe temperature for our baby. Upon arrival we had to report a few issues to reception, including mould in the in room coffee machine, which were dealt with within 36 hours with varying degrees of friendliness. We had dinner and breakfast within the hotel and were happy with these. The reception area and restaurant/bar have been finished to a high standard and this is hopefully a sign of things to come in the rest of the hotel. "

"Breakfast was awesome ! Stayed for 3 nights Room was not cleaned by 3pm on 1 day of which i could not wait any longer Outside street noise was very loud throughout the night Overall a good stay , but overpriced Not a 4 star hotel"

"Lovely clean room and fabulous bathroom with lots of towels (a larger bath towel would have been great). The bin in the bedroom was not emptied in the three nights we were there, the bathroom bin was emptied. Room 57 had a slight sewage smell when first entering the room. Staff were pleasant and helpful. More signage in English would have been very much appreciated, I can understand a lot of German and speak French but sadly Dutch is not understood. Good parking facilities. "

"This was our favourite hotel during our trip! The staff were amazing, friendly and helpful. The charm of the hotel speaks for itself! Breakfast was amazing and worth adding in! Location was perfect. Will come back one day! "

"Staff very friendly and helpful. Clean comfortable rooms for a family of 4 to share together and great location,"

"Great staff, clean."

"Great location, wonderful friendly staff and clean comfortable room!"

"Old historical hotel. The staff were all wonderful, and had not one complaint!"