Bim Son Holidays from AU$964

The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.

This place was so wonderful, that we cancelled our other stay and came back for the night. The staff are all super helpful and the hotel is very clean. We will be back the next time we are in hanoi

Food was really, the restaurant very and staff very professional and helpful

And it's tiem biet (good bye) to our Ficus Suites Apartment that we stayed for the past 7 nights. It comes with a living room, dining room, kitchenette, and 2 bedrooms. The apartment is clean and bright and the aircon is adjustable the cold level we like for the very hot Hanoi weather. The reception staff Apple, Hieu, and Lee were very friendly and helpful. They always greeted us with smiles, provided useful tips on locations of good food and day trips suggestions, asked us where we had been the day for our visits, etc. Reviews on several booking sites also mentioned the same about them. They make this serviced apartment a top reason for stay. I also dropped by at the nearby BRG Mart (about 100m away) which we bought our groceries from almost daily to bid goodbye to the cashier who always greeted me with huge smile after an occasion when I used Google Translate to enquire where was the jam (i.e. Mut in Vietnamese). And there is a very strange store across our apartment... The store name is Uniqlo but it doesn't look like it at all.