Billington Heights Hotels, East Aurora

"Shower head broken "

"Didnt see shopping, the man at the desk that checked us in was the friendliest person i have ever encountered working at a hotel....he is who i would want greeting us every time we came in/ back from the hockey game/ even tho the sharks lost, asked us if we still had a blast..."

"The room was clean and the staff was very accommodating. "

"Was great"

"The room was clean and no residual smoking was present. The shower pressure was ok, but tub did not drain unless valve held manually. The sleep, park and fly option is nice. However, the advertised $7/day online becomes $10/day at the front counter, so be aware and push back. Parking during my trip was NOT onsite. It was down the road in a dark and poorly maintained gravel lot. And the staff needs to offer clearer details on the parking/shuttle procedures. Overall tolerable stay with some frustrations. And then there's the young man at the front counter who needs to learn to mind his surroundings, and control his F bombs."

"Very good 👍 "

"Nice "

"The hotel was absolutely lovely. The best parts of a hotel (privacy) and a Bed and Breakfast (personal touches) rolled into one location. The staff is extremely responsive and helpful. Would definitely stay here again. Some areas are definitely ready for a refresh but they do not detract from the overall experience. "

"Never again "