Property amenity

Reviews of Timbers Motel

2.5 out of 5
Timbers Motel
8540 Hwy 35 South, Bigfork, MT

Reviews

8.4

Very good

Rating 10 - Excellent. 210 out of 482 reviews" "
Rating 8 - Good. 187 out of 482 reviews" "
Rating 6 - Okay. 58 out of 482 reviews" "
Rating 4 - Poor. 18 out of 482 reviews" "
Rating 2 - Terrible. 9 out of 482 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Stacy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Typical older motel nice location.
Stayed 1 night in Apr 2024
Response from Maia on 23 Apr 2024
Thank you for your review(s), Stacey! We got are going to take your 3/5 and your 4/5 and call it a 7/5 star review!! WOOHOO! Thanks again!

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing special just a typical motel in a nice location
Stayed 1 night in Apr 2024
Response from Maia on 23 Apr 2024
Thank you for your review(s), Stacey! We got are going to take your 3/5 and your 4/5 and call it a 7/5 star review!! WOOHOO! Thanks again!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and kind. Good night sleep in a comfortable bed.
Stayed 1 night in Mar 2024
Response from Chevy on 29 Mar 2024
We are so pleased that you enjoyed a restful stay, we look forward to your return!

8/10 Good

donna

Travelled with family
Liked: Cleanliness
Room door wouldn’t latch had to use deadbolt to secure door from the inside very poor lighting over mirror
Stayed 1 night in Mar 2024
Response from Maia | General Manager on 12 Mar 2024
Hi Donna, Thank you for leaving a review, so that we could be diligent in inspecting the latch on the door. It is very important to us, that we are made aware of anything that may be in need of servicing so that we can assure our guests are having a safe and enjoyable experience!

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Hot tub and sauna
Stayed 1 night in Feb 2024
Response from Maia | General Manager on 12 Mar 2024
Thank you, Devin! So glad you enjoyed the outdoor spa area!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Maia | General Manager on 16 Feb 2024
We appreciate your rating! Thank you

10/10 Excellent

Stepheny

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Response from Maia | General Manager on 15 Feb 2024
Thank you so much, Stepheny! We really appreciate the review and look forward to a return visit.

8/10 Good

Richard

Stayed 1 night in Jan 2024
Response from Maia on 4 Apr 2024
Thank you for rating, Richard!

10/10 Excellent

Dave

Stayed 2 nights in Dec 2023
Response from Maia | General Manager on 1 Feb 2024
Thank you very much, Dave!So glad to hear that you enjoyed your stay!

10/10 Excellent

Rebecca

Travelled with family
The room was so exceptionally clean. The bed and the pillows were very comfortable. Overall it was a great stay.
Stayed 1 night in Nov 2023
Response from Maia | General Manager on 29 Nov 2023
Thank you, Rebecca!Our team takes guest satisfaction to the next level and we love to hear that our guests appreciate the efforts! Come back again!

10/10 Excellent

Erin Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very personable. Beds are SUPER comfortable!
Stayed 2 nights in Nov 2023
Response from Maia | General Manager on 29 Nov 2023
Erin, We appreciate your review and are thrilled that you enjoyed a comfortable stay! Hope to see you again!

8/10 Good

DARREN

Liked: Room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2023
Response from Maia | General Manager on 29 Nov 2023
Darren!We appreciate you taking the time to review your stay! Best wishes!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Maia | General Manager on 29 Nov 2023
Thank you for your review, Eric!

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bigfork Charm at Timbers Motel
T M was 2nd hotel used, during this Montana-Area-Study. Add an elevator, to enjoy a more favorable review. Hot tub should have been hotter. Pool was cold. Staff was wonderful, as woman switched us to a room, on the 1st floor, as my lady was suffering from a knee injury.
Stayed 2 nights in Sep 2023
Response from Maia | General Manager on 29 Nov 2023
Hi Richard!Thank you for your review! We appreciate hearing constructive feedback and take all suggestions into consideration. I am glad that we were able to accommodate your lady with a room better suited to her needs.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel i would recommend this hotel. the only drawback , which was not a game changer, was the $25.00 per pet per day.
Stayed 5 nights in Oct 2023
Response from Maia | General Manager on 29 Nov 2023
Dear Joan, Thank you so much for your lovely review! We are always so glad to hear when our guests enjoyed their stay!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from -Maia | General Manager on 29 Nov 2023
Thank you Michael!! We are thrilled to hear that you enjoyed your stay!

10/10 Excellent

Carrie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Very clean and comfortable. Simple clean Motel in a good location
Stayed 1 night in Oct 2023
Response from Maia | General Manager on 29 Nov 2023
Hi Carrie!Thank you very much for your great review! We appreciate you taking the time to let us and the community know you enjoyed your stay! Hope to see again!

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Maia | General Manager on 3 Oct 2023
Thank you very much, Dale! We are always glad to hear it!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you for the lovely rating, Ryan! So glad you enjoyed your recent stay! Warm regards,

8/10 Good

TerriAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Very friendly reception! Cute and very clean
Stayed 1 night in Sep 2023
Response from Maia | General Manager on 24 Sept 2023
TerriAnn, Thank you so much for your kind words and review! We appreciate you taking the time!Kindly,

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! WILL be coming back
Stayed 2 nights in Sep 2023
Response from -Maia and the Timbers Team on 24 Sept 2023
Travis! That's so great to hear! We look forward to your return! Warmly,

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Maia | General Manager on 24 Sept 2023
Dear guest, We appreciate you taking the time to leave a rating, and are sorry to hear that your experience didn't match your expectations. Without any feedback, we certainly have trouble offering solutions to any drawbacks you may have experienced. Feel free to contact our lobby directly if you wish to share more information with us regarding your recent stay. Best,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bigfork
The staff was welcoming and friendly.
Stayed 3 nights in Sep 2023
Response from Maia | General Manager on 24 Sept 2023
Hi Chris, Thank you for taking the time to leave an outstanding rating and one of the best compliments we can get! We value your feedback! Kindly,

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was very sweet.
Stayed 1 night in Sep 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you, Connie! We are lucky to have such wonderful staff and always appreciate hearing positive feedback regarding our customer service. Hope to have you back in the future.Warmly,

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you for the review, Rachel! We appreciate you taking the time! Kindly,

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay to enjoy the western area of Glacier National Park. Quiet out of way hotel to sight see and sleep.
Stayed 3 nights in Sep 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you, Ron!We appreciate you taking the time to leave a review of your recent stay! Kindly,

10/10 Excellent

Loren

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Maia | General Manager on 24 Sept 2023
Loren!!Thank you so much for the lovely rating! Hope to have you backKindly,

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Folks were nice. Hot tub was relaxing. Very quiet and safe.
Stayed 1 night in Sep 2023
Response from Maia | General Manager on 24 Sept 2023
Emily, We are so glad to hear that you found your stay relaxing, safe and enjoyable! Best,

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Closely located to Big Fork, with small pool and hot tub, walkable to Big Fork if necessary.
Stayed 3 nights in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you, Sean!We are glad to hear that you made full use of the facility and the surrounding attractions! Hope to have you back in the future.Kindly,

8/10 Good

James

Travelled with family
Stayed 2 nights in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you for the rating, James. Come see us again in the future!Best,

6/10 Okay

Jackie

No view of the lake at all. Being a smoker, the smoking area was at the bottom of the hill with a bench and DRY BRUSH all around the ashtrays…not a good mix …
Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you, Jackie! We appreciate your feedback and completely agree that smoking around any dry debris should be avoided at all costs. In addition, you are correct. We are not located on the lake nor do we have lake views. We are walking distance to Flathead lake, the Bigfork Bay and the Swan River and can certainly recommend access points to some lovely beaches. Best,

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy bro & sis trip
I love staying at The Timbers! I saw it as a young girl and always wanted to stay there. This is the second time I was able to stay. I traveled with my brother who is 85. We had a ground floor room that was very nice, roomy and convenient. Our stay was great!
Stayed 2 nights in Jul 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you so much, Margaret, for your lovely review and sharing your bro & sis trip experience with us! It put a smile on my face! We look forward to round 3!Best wishes,

10/10 Excellent

Dennis Ward and Antonella

Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you Dennis! Your rating means a lot and we appreciate you taking the time. Best,

10/10 Excellent

Rosie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for mine anniversary loved it vary friendly staff and vary professional
Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Dear Rosie, Happy Anniversary!! We are so pleased you chose to spend such a special evening at our establishment and are thrilled that your experience was nothing but positive! We would be happy to have you back next year, again! Congratulations,

10/10 Excellent

jason

Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you very much for the kind rating, Jason. Hope to have you back in the future.Kindly,

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Pretty good overall. Friendly check-in. Clean rooms. Quiet. Parking a little tight. Washcloths a little dingy. Nice location.
Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Hi Robert, We appreciate your feedback! It really does assist us in doing our part to ensure guest satisfaction in all aspects of their stay! Unfortunately, parking can be tight when we are fully booked as we offer the outdoor pool, spa, and sauna. We find the trade off has been worth it to be able to offer that amenity which is quite rare in this area. I do apologize about the washcloth and we will certainly reiterate, to all members of staff, to be conscientious and attentive while placing linens in rooms. Kindly,

8/10 Good

Christian, Billings

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean with upgrades. Expensive even for this area for what you get. No breakfast.
Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you, Christian! We appreciate your feedback. July and August are our peak season in the area. We diligently track rates across the Flathead and are very proactive in keeping our rates more affordable than similar establishments in the valley. Although we are a motel and do not offer breakfast, we are walking distance to some lovely cafe's, bakeries, and diners and are happy to recommend some of our favorite places that will surely beat a continental breakfast, any day. Best,

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for our needs. Good food within walking. Jacuzzi was refreshing after hikes. Large room with nice shower, comfy bed and very quiet area.
Stayed 1 night in Aug 2023
Response from Chevy on 14 Aug 2023
We are so pleased to hear you had a 5/5 experience and we look forward to having you back soon! Cheers!

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Will come again
Some cosmetic updates would be lovely for the summer price point. Also, the pool needs to be opened earlier in the morning. The Timbers is a good place to stay and great location for Bigfork.
Stayed 1 night in Aug 2023
Response from Chevy on 14 Aug 2023
Hi Lisa, we are so glad you enjoyed the pool area so much that you want it opened earlier and we will certainly discuss that suggestion with management! We actually are in the process of updating rooms, so call us directly to book your next lakeside adventure and we will get you into one to experience the difference!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Absolutely wonderful, clean and quiet!
Stayed 2 nights in Aug 2023
Response from Maia | General Manager on 7 Aug 2023
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work.

10/10 Excellent

James G

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Maia | General Manager on 7 Aug 2023
James, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff nice. Kids really enjoyed the pool.
Stayed 2 nights in Aug 2023
Response from Maia on 5 Aug 2023
Thank you Sara! We are happy to hear that you and your family enjoyed your stay! Come see us again!

10/10 Excellent

Catherine

Stayed 2 nights in Jul 2023
Response from Maia on 4 Aug 2023
Thank you very much for your review, Catherine! We appreciate you taking the time to rate your stay!

10/10 Excellent

sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Maia on 4 Aug 2023
Sheri!! Thank you so much for sharing your experience! We hope to see you again in the future!

8/10 Good

Jeffery

Stayed 1 night in Jul 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you. Jeffery, for the great rating! We appreciate you taking the time. Best

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for Bigfork
Not too many choices for lodging for Big Fork, but this hotel is in a good location (maybe hard to get up the hill with icy roads), clean rooms, but the parking lot fills up fast and the spots are small.
Stayed 1 night in Jul 2023
Response from Maia on 4 Aug 2023
Thank you for sharing your review, Amy! We appreciate you taking the time!

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We found the Timbers to be clean, comfortable, friendly and reasonably priced for the area and the season. Would stay again.
Stayed 1 night in Jul 2023
Response from Maia on 4 Aug 2023
That's great to hear, Mike! We would be pleased to have you back!

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Maia on 4 Aug 2023
Thank you for the rating, Kendra! Come see us again!

2/10 Terrible

Guangping

Stayed 1 night in Jul 2023
Response from Chevy on 14 Aug 2023
Hello, we would love some direct feedback on how we could have improved your stay! Please reach out to us via the messenger or directly at 406-837-6200.

10/10 Excellent

Mallorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Maia on 10 July 2023
Thank you very much, Mallorie!!