All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff very helpful and kind. Good night sleep in a comfortable bed.
Catherine
Stayed 1 night in Mar 2024
Response from Chevy on 29 Mar 2024
We are so pleased that you enjoyed a restful stay, we look forward to your return!
8/10 Good
donna
Travelled with family
10 Mar 2024
Liked: Cleanliness
Room door wouldn’t latch had to use deadbolt to secure door from the inside very poor lighting over mirror
donna
Stayed 1 night in Mar 2024
Response from Maia | General Manager on 12 Mar 2024
Hi Donna, Thank you for leaving a review, so that we could be diligent in inspecting the latch on the door. It is very important to us, that we are made aware of anything that may be in need of servicing so that we can assure our guests are having a safe and enjoyable experience!
T M was 2nd hotel used, during this Montana-Area-Study. Add an elevator, to enjoy a more favorable review. Hot tub should have been hotter. Pool was cold. Staff was wonderful, as woman switched us to a room, on the 1st floor, as my lady was suffering from a knee injury.
RICHARD
Stayed 2 nights in Sep 2023
Response from Maia | General Manager on 29 Nov 2023
Hi Richard!Thank you for your review! We appreciate hearing constructive feedback and take all suggestions into consideration. I am glad that we were able to accommodate your lady with a room better suited to her needs.
Very clean and comfortable. Simple clean Motel in a good location
Carrie
Stayed 1 night in Oct 2023
Response from Maia | General Manager on 29 Nov 2023
Hi Carrie!Thank you very much for your great review! We appreciate you taking the time to let us and the community know you enjoyed your stay! Hope to see again!
Response from -Maia and the Timbers Team on 24 Sept 2023
Travis! That's so great to hear! We look forward to your return! Warmly,
6/10 Okay
Verified traveller
19 Sept 2023
Liked: Staff & service
Verified traveller
Stayed 3 nights in Sep 2023
Response from Maia | General Manager on 24 Sept 2023
Dear guest, We appreciate you taking the time to leave a rating, and are sorry to hear that your experience didn't match your expectations. Without any feedback, we certainly have trouble offering solutions to any drawbacks you may have experienced. Feel free to contact our lobby directly if you wish to share more information with us regarding your recent stay. Best,
Response from Maia | General Manager on 24 Sept 2023
Thank you, Connie! We are lucky to have such wonderful staff and always appreciate hearing positive feedback regarding our customer service. Hope to have you back in the future.Warmly,
Closely located to Big Fork, with small pool and hot tub, walkable to Big Fork if necessary.
Sean
Stayed 3 nights in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you, Sean!We are glad to hear that you made full use of the facility and the surrounding attractions! Hope to have you back in the future.Kindly,
8/10 Good
James
Travelled with family
21 Aug 2023
James
Stayed 2 nights in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you for the rating, James. Come see us again in the future!Best,
6/10 Okay
Jackie
20 Aug 2023
No view of the lake at all. Being a smoker, the smoking area was at the bottom of the hill with a bench and DRY BRUSH all around the ashtrays…not a good mix …
Jackie
Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you, Jackie! We appreciate your feedback and completely agree that smoking around any dry debris should be avoided at all costs. In addition, you are correct. We are not located on the lake nor do we have lake views. We are walking distance to Flathead lake, the Bigfork Bay and the Swan River and can certainly recommend access points to some lovely beaches. Best,
I love staying at The Timbers! I saw it as a young girl and always wanted to stay there. This is the second time I was able to stay. I traveled with my brother who is 85. We had a ground floor room that was very nice, roomy and convenient. Our stay was great!
Margaret
Stayed 2 nights in Jul 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you so much, Margaret, for your lovely review and sharing your bro & sis trip experience with us! It put a smile on my face! We look forward to round 3!Best wishes,
10/10 Excellent
Dennis Ward and Antonella
17 Aug 2023
Dennis Ward and Antonella
Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you Dennis! Your rating means a lot and we appreciate you taking the time. Best,
Stayed for mine anniversary loved it vary friendly staff and vary professional
Rosie
Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Dear Rosie, Happy Anniversary!! We are so pleased you chose to spend such a special evening at our establishment and are thrilled that your experience was nothing but positive! We would be happy to have you back next year, again! Congratulations,
10/10 Excellent
jason
15 Aug 2023
jason
Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you very much for the kind rating, Jason. Hope to have you back in the future.Kindly,
Pretty good overall. Friendly check-in. Clean rooms. Quiet. Parking a little tight. Washcloths a little dingy. Nice location.
Robert
Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Hi Robert, We appreciate your feedback! It really does assist us in doing our part to ensure guest satisfaction in all aspects of their stay! Unfortunately, parking can be tight when we are fully booked as we offer the outdoor pool, spa, and sauna. We find the trade off has been worth it to be able to offer that amenity which is quite rare in this area. I do apologize about the washcloth and we will certainly reiterate, to all members of staff, to be conscientious and attentive while placing linens in rooms. Kindly,
Nice and clean with upgrades. Expensive even for this area for what you get. No breakfast.
Christian
Stayed 1 night in Aug 2023
Response from Maia | General Manager on 24 Sept 2023
Thank you, Christian! We appreciate your feedback. July and August are our peak season in the area. We diligently track rates across the Flathead and are very proactive in keeping our rates more affordable than similar establishments in the valley. Although we are a motel and do not offer breakfast, we are walking distance to some lovely cafe's, bakeries, and diners and are happy to recommend some of our favorite places that will surely beat a continental breakfast, any day. Best,
Very convenient for our needs. Good food within walking. Jacuzzi was refreshing after hikes. Large room with nice shower, comfy bed and very quiet area.
jeffrey
Stayed 1 night in Aug 2023
Response from Chevy on 14 Aug 2023
We are so pleased to hear you had a 5/5 experience and we look forward to having you back soon! Cheers!
8/10 Good
Lisa
Travelled with group
10 Aug 2023
Liked: Cleanliness, staff & service, room comfort
Will come again
Some cosmetic updates would be lovely for the summer price point. Also, the pool needs to be opened earlier in the morning.
The Timbers is a good place to stay and great location for Bigfork.
Lisa
Stayed 1 night in Aug 2023
Response from Chevy on 14 Aug 2023
Hi Lisa, we are so glad you enjoyed the pool area so much that you want it opened earlier and we will certainly discuss that suggestion with management! We actually are in the process of updating rooms, so call us directly to book your next lakeside adventure and we will get you into one to experience the difference!
Response from Maia | General Manager on 7 Aug 2023
James, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future!
Not too many choices for lodging for Big Fork, but this hotel is in a good location (maybe hard to get up the hill with icy roads), clean rooms, but the parking lot fills up fast and the spots are small.
Amy
Stayed 1 night in Jul 2023
Response from Maia on 4 Aug 2023
Thank you for sharing your review, Amy! We appreciate you taking the time!
Thank you for the rating, Kendra! Come see us again!
2/10 Terrible
Guangping
18 July 2023
Guangping
Stayed 1 night in Jul 2023
Response from Chevy on 14 Aug 2023
Hello, we would love some direct feedback on how we could have improved your stay! Please reach out to us via the messenger or directly at 406-837-6200.