Search Big Lake Cottage Accommodations

"Melissa at the front desk was wonderful. Disappointed the hot tub did not work. Stay was wonderful otherwise. "

"I stay here once per year because it is convenient and affordable."

"Staff was friendly, breakfast- had coupon for $10 off. Nice gym That’s the pros. Now the cons: took 3 attempts, the last being ugly, to get room cleaned. So went for 5 days without new towels, 4 days no coffee. No coffee available downstairs in main area, just water. No microwave in room- only 1 in hotel on the 3rd floor. Needless to say, this hotel is nice upon entry, but very dated rooms. Service was lacking, people not doing their jobs for housekeeping. I won’t stay here again. Disappointed after the price I paid for a 10 night stay."

"Unfortunately, the room I reserved was not available and I was placed in a substitute room that did not meet my needs. I was not informed about the substitute until I returned to the desk to check out. The staff apologized profusely. The GM assured me that I would not be charged. I wished it could have worked out because I was looking forward to the amenities."

"Plenty of parking. Area is a bit to be desired but thats not the fault of the hotel. Great bar and restaurant. Modern, cozy rooms. "

"Yes"

"Wouldn't let me check in because my friend didnt have ID. I was paying, I had my ID, I dont see it being an issue. Puffin was my go-to, Ive stayed there many times, probably wont be booking with them again"

"The best least expensive hotel in Anchorage and right across the street from the train"

"The room had a terrible strong odour and we had to get the windows open to try and reduce the smell. The next day I complained and I was informed that 2 guys with a dog had been there for several months. The carpet should be torn up and the cement has to be acid treated to get the smell out. "