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Reviews of Snow Lake Lodge

Snow Lake Lodge
41579 Big Bear Blvd, Big Bear Lake, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 350 reviews" "
Rating 8 - Good. 75 out of 350 reviews" "
Rating 6 - Okay. 12 out of 350 reviews" "
Rating 4 - Poor. 8 out of 350 reviews" "
Rating 2 - Terrible. 8 out of 350 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Old school but does the job.
Stayed 2 nights in Mar 2024

10/10 Excellent

Katja

Travelled with family
We had the best experience staying here!. Every staff member we passed was pleasant, made a point of saying hello. we ask a question one time they offered to come to our room and show us what to do. The communication was amazing and the accommodations were perfect. We can’t wait to come back here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Iggie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For the price, this place was excellent.. very well stocked kitchen and bedding closet. Heating worked great and the front desk was always friendly and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Amenities, property conditions & facilities
Clean property with roomy bedroom and living area that both had fire places. It had a fully equipped kitchen where we made our Easter dinner. The property is centrally located between the village and ski resorts.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property surpassed my expectations; it was clean, had a cabin charm, and was very family friendly. Definitely would stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Kristin, Laguna Niguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Surprisingly large unit! It had everything we needed and more!
Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super spaciois and close too slopes!! Perfect spot!
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
This was a great property for a quiet getaway. The front desk was beyond accommodating and checked in to see if we ever needed anything. We will definitely be coming back!
Stayed 2 nights in Mar 2024

2/10 Terrible

Hui

Disliked: Cleanliness
Stayed 2 nights in Feb 2024

8/10 Good

JOCELYN, chula vista

Travelled with family
Location…
Stayed 2 nights in Mar 2024

10/10 Excellent

M.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed with this place!! It's simple, yet beautiful. The rooms are more like little apartments. We have stayed in a LOT of hotel rooms. This place is the only 1 that was spotless. Staff is amazing. Hot tub was so nice! I can't wait to stay again!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Aaron

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay, staff was very friendly, room was very clean and comfortable. Will definitely be coming back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Condo has many amenities that were helpful, including kitchen with plates and utensils, Bbq, hot tub, pool table, DVDs, fireplaces, and full size refrigerator. Perfect for an extended stay although some finishes are dated, it was a great value and staff was super friendly and accommodating.
Stayed 2 nights in Mar 2024
Response from SV on 19 Mar 2024
Thanks for your positive feedback and rating Bert! We’re glad you enjoyed your stay and hope you can visit us again soon.

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room; 2 bathrooms helps getting ready in the morning; 2 fireplaces (1 in living room, 1 in bedroom).
Stayed 2 nights in Mar 2024
Response from SV on 19 Mar 2024
Thank you so much for taking the time to leave a positive review and rating Javier. We really appreciate your business and hope to see you for another stay in the future.

10/10 Excellent

Josip, Los Alamos

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice, spacious suite with two rooms & two bathrooms. One room is a kitchen/living room with a sofa bed, the other had a king bed. Clean & comfortable.
Stayed 2 nights in Mar 2024
Response from SV on 19 Mar 2024
Josip, thanks for the positive feedback and 5-star rating! We hope to see you again soon and wish you the best with future travel.

10/10 Excellent

Patrick B

Liked: Cleanliness, property conditions & facilities
Great place to stay! Will definitely be coming back!
Stayed 2 nights in Mar 2024
Response from SV on 15 Mar 2024
Patrick, thank you for the 5-star rating! We look forward to welcoming you when you return!

10/10 Excellent

Isabel

Liked: Cleanliness, property conditions & facilities
We really love to stay there even though it was for only one night !
Stayed 1 night in Dec 2023
Response from SV on 15 Mar 2024
Isabel, thank you for the 5-star rating! We hope you will visit again the next time you're planning a trip to the area.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very nice size rooms for family with kids.
Stayed 2 nights in Feb 2024
Response from SV on 15 Mar 2024
Mike, thank you for the 5-star rating and review. We're happy you had a pleasant stay and hope you'll visit again soon.

10/10 Excellent

Luis, Tijuana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great attention, have everything inside room, kitchen, silverware, coffee maker, tv, dvd stove, microwave, tea maker.
Stayed 2 nights in Feb 2024
Response from SV on 15 Mar 2024
Luis, thank you for the 5-star rating and review! We hope you'll visit again soon.

10/10 Excellent

Leopoldo S

Travelled with family
Liked: Amenities, property conditions & facilities
We made a call for after hours check in, and in no time we had our room keys and parking space, all good!
Stayed 1 night in Feb 2024
Response from SV on 15 Mar 2024
Leo, thank you for the sharing your experience with us and for the 5-star rating. We hope you'll visit again soon!

10/10 Excellent

Athena, Sherman Oaks

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room layouts.
Stayed 1 night in Feb 2024
Response from SV on 13 Mar 2024
Athena, thank you for the 5-star rating!

10/10 Excellent

Gio

Liked: Cleanliness, property conditions & facilities
My stay was great and the price was right. Very courteous and attentive front desk people.
Stayed 3 nights in Feb 2024
Response from SV on 13 Mar 2024
Gio, thank you for the 5-star rating and review. We're happy to hear you enjoyed your experience.

10/10 Excellent

Rarinthon

Stayed 2 nights in Feb 2024
Response from SV on 13 Mar 2024
Thank you for the 5-star rating!

10/10 Excellent

Joo H Kim

Stayed 1 night in Feb 2024

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will definitely stay there again!!!
Stayed 1 night in Feb 2024
Response from SV on 13 Mar 2024
Joe, thank you for the 5-star rating and review. We look forward to welcoming you back in the future.

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love it here every thing you need is near by the property is comfortable
Stayed 2 nights in Jan 2024
Response from SV on 13 Mar 2024
Lisa, we're delighted to hear that you had a pleasant stay. Thank you for the 5-star rating!

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from SV on 13 Mar 2024
David, thank you for the 10/10 rating!

10/10 Excellent

Alessandro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from SV on 13 Mar 2024
Alessandro, thank you for the 5-star rating!

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, and fully equipped kitchen; both areas have a fireplace. Shout out to the gentleman (didn't get his name) who stayed after he had closed the office (i.e. on his own time) to ensure I successfully retrieved my room keys.
Stayed 2 nights in Jan 2024
Response from SV on 13 Mar 2024
Javier, thank you for taking the time to rate and review your stay with us. We hope you'll visit again soon.

8/10 Good

Blake

Stayed 2 nights in Jan 2024
Response from SV on 13 Mar 2024
Blake, thank you for sharing your rating!

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michele, Goodyear

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great older property but very well maintained and clean. Bonus second bathroom and fireplace in both living room and bedroom. Full kitchen and all needed to cook provided. Excellent communication and friendly check in as well as extra items needed. Great value and it was cheaper to book through Expedia than direct. I’ll be back!
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023
Response from SV on 13 Mar 2024
Jennifer, thank you for the 5-star rating!

10/10 Excellent

soline

Travelled with family
Really love this place Low key but so convenient and close to the slopes and the village And super friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Abner

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and amazing! The property and room were clean and beautiful. Would definitely come back again!
Stayed 1 night in Dec 2023

10/10 Excellent

Christophe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, and there was everything needed at hand. Good location, and friendly staff.
Stayed 2 nights in Dec 2023

8/10 Good

john, LANCASTER

Travelled with partner
Liked: Amenities, property conditions & facilities
The place is ok. But you get alot. Our room had alot for the money. We got one bedroom and living room with kitchen. Two bathrroms and two fireplace. Pool was closed. But the spa was open. Lobby has a pooltable. People were great. Its does not have a elevator. We were on the 3rd floor. Hotel room have has some remodeling. Overall good hotel for the money
Stayed 2 nights in Dec 2023

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit had a very nice layout. For a hotel room, It felt like an ideal small 1 person apartment. Very good location not far from the resort and right off the main boulevard. Easy parking was nice.
Stayed 1 night in Dec 2023

4/10 Poor

Ivy

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Room was dirty and sheets were not changed. The whole room was filthy.
Stayed 1 night in Nov 2023

10/10 Excellent

RUTH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the spaciousness of it as well as having 2 full bathrooms. My Family and I truly enjoyed the way the rooms are set up as it makes you feel as if you are right at home.
Stayed 1 night in Nov 2023

10/10 Excellent

joseph

Travelled with family
Liked: Cleanliness, room comfort
So spacious and clean kitchen equipments.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
10/10 wonderful stay
It was a wonderful stay, super comfy , everything we needed. Wonderful staff!!! Only thing would be make it even better is dish soap. Only con it’s easy to hear noise from upstairs or outside
Stayed 2 nights in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Great spot with large bedroom, two baths, full kitchen and living room. Quite surprised by the size. Check-in was ok, but office hours until 7pm was a pain. Had to call in and get key via lockbox for check in after 7pm.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

tracey

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great spot but the wifi could be faster in the rooms
Stayed 1 night in Sep 2023