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Reviews of Blue Horizon Lodge

3 out of 5
Blue Horizon Lodge
638 Edgemoor Road, Big Bear Lake, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 94 reviews" "
Rating 8 - Good. 25 out of 94 reviews" "
Rating 6 - Okay. 10 out of 94 reviews" "
Rating 4 - Poor. 6 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sherlita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location
Stayed 1 night in Apr 2024

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, short drive to attractions but off main road so nice and quiet. Cabin clean and comfortable, spacious for family of 4. Internet gets slow at night, thinking everyone else in their Cabin using Internet so we all using at same time. No staff on property which a little concerning if we needed help, took a few hours to get checkin code after calling/emailing, but we were early to check in. Great playground on the property gor our little ones.
Stayed 2 nights in Feb 2024

6/10 Okay

Mario

Stayed 2 nights in Jan 2024

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The office was closed at all times..the housekeeper open the cabin for my family and ask me for the payment but didn't have any terminal to charge me trough my credit card. It resulted that the owner was at Los Angeles and the only responsible for the cabin was the housekeeper who did not have credit card terminal. I had to send a picture of my credit card to the owner
Stayed 1 night in Dec 2023

10/10 Excellent

Jose omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
the place itself was very nice and everything felt and looked clean. The communication from the staff was excellent and made instructions very clear. Would definitely stay again and recommend to anyone looking for a place to stay in big bear
Stayed 1 night in Dec 2023

10/10 Excellent

Ziling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a pretty warmly place, me and my friends had a great time there. Very enjoyful trip.
Stayed 1 night in Nov 2023

8/10 Good

Harold

Liked: Cleanliness, amenities, property conditions & facilities
So the cabin was very nice and was exactly what my wife was looking for ! Nice for the price. My wife isn't very tech savy lol and unfortunately she either didn't see the instructions or there were none ? But she doesn't use computers so the ones on their website were useless and it was extremely difficult to get ahold of anyone at the phone number they listed ? Infact I had better response using their e-mail as I got a response in less than an hour which helped. They did send me directions on how to use the thermostat and TV remote . The problem was my wife was in her cabin for 3 days with no heat and they did show her the TV remote but she could never figure it out ? She was there for 5 days but didn't call me until the 3rd day to tell me about her issues. She wanted to come home , so I told her I would go up the next day and see what we could do. Her daughter was able to use a picture of the thermostat to google it and get instructions on how to set it. So at least she had heat now. When I got there the next day I had problems with it also because you can.t see the little buttons on the side to adjust the temp ? And the TV remote took a little to get use to but once I figured it out it wasn't that tough. So overall she ended up having a nice time. Again the cabins were very nice , the property was nice and it was easy to find . We would do it again someday .
Stayed 4 nights in Nov 2023

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi loved
Stayed 3 nights in Oct 2023

10/10 Excellent

Jesus G

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Not what I expected.
Prefer personally contact when checking & out.
Stayed 1 night in Sep 2023

10/10 Excellent

Johanna

Stayed 1 night in Sep 2023

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Cameron

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara, Irvine

Stayed 1 night in Jul 2023

10/10 Excellent

DANIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet a lot of activities for kids and adults. I love the cabin we stayed at. Hopefully the get A.C later on property with this heat. It was a lovely quiet place.
Stayed 2 nights in Jul 2023

4/10 Poor

Katelynne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We would love to give 5 stars because the cabin was adorable and so many amenities and supplies were provided. Unfortunately, we could never get a hold of management. We needed to extend our check out time due to the event we participated in that we booked the reservation for. We received a few automated messages from management and replied to all of them asking for late checkout options and never got a reply to any of them. Bummer because the place is so cute, if the service matched we would have been over the moon.
Stayed 1 night in May 2023

6/10 Okay

Diana

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The property is close to a lot of activities, but the service is very poor. Called phone number listed for assistance several times and no one helped. Beds would squeak every time you move sleep almost impossible. It’s a cute cabin with lots of potential. Just needs new mattress & better customer service.
Stayed 1 night in Feb 2023

10/10 Excellent

iris june

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff
Stayed 1 night in Feb 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with conveniences such as parking and being walking distance from a few restaurants. The inside felt like your own tiny home, beautiful and clean. Also the staff was incredibly friendly and the apple TV was a plus. Would definitely recommend again 👍

10/10 Excellent

Noel

Stayed 1 night in Dec 2022

6/10 Okay

Musa

Stayed 1 night in Nov 2022

10/10 Excellent

Terecita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff and to install tire chains with no hesitation and shared as many tips possible to make driving in the snow as safe as possible for me. I will definitely be coming back.
Stayed 2 nights in Nov 2022

10/10 Excellent

selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Liza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for our weekend getaway. The cabin had all the essentials we needed. Our son loved the playground. We’ll be back soon.
Stayed 2 nights in Oct 2022

10/10 Excellent

david

Stayed 1 night in Sep 2022

8/10 Good

Elke, Montebello

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the size and cable offerings for the TV.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
The cabin was very cozy and excellent for a quick weekend getaway.
Stayed 1 night in Jul 2022

10/10 Excellent

Randa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cabin
It was a nice quiet cabin. It is not fancy.
Stayed 1 night in Jul 2022

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Ellen

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It had potential
Stayed 3 nights in Jun 2022

10/10 Excellent

Kathleen B.

Liked: Cleanliness
Perfect Cabin
The management was fantastic. The cabin was more generous in size than expected. Clean, charming & fabulous location for skiing. We will be back. Thank you to the owners of Blue Horizon Lodge for being so fexible!
Stayed 1 night in Feb 2022

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the location close to the village! Cabin was cozy and very clean
Stayed 2 nights in Feb 2022

6/10 Okay

Nicolas

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Nice property. However, the bedding is getting older and not too comfortable and there is only a very limited amount of kitchen utensils. The heating works properly in the living room but the bedroom gets extremely cold at night.
Stayed 2 nights in Jan 2022

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Anayely

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful inside and out nice personal also.Hopefully next year I be back
Stayed 2 nights in Jan 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, room comfort
Amazing stay
This was an amazing property very cozy and relaxing we will definitely be back
Stayed 2 nights in Oct 2021

10/10 Excellent

cesar

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Wuttikorn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, everything was fantastic, the accessibility and onsite staff are quick and responsive and friendly. Checking in and out is a breeze, local trash bin, a market 3 blocks down the street. This was oue 2nd stay here in the last 2 years, each visit has been wonderful and we look forward to coming back again next year
Stayed 3 nights in Aug 2021

8/10 Good

Jacquelynn

Liked: Cleanliness, room comfort
The cabin was very clean and quiet.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Pleasant for a weekend stay only, not longer...
Came to Big Bear for a weekend of skiing and needed a cabin to stay for a family of 3. This property was just a few minutes drive to the resort. We arrived at the property late after 9pm and staff was there to meet us. Wasn’t expecting to see and walk onto a front deck with plenty of pine tree debris but we were careful that we wouldn’t slip or trip on them. Inside was clean, cozy fireplace. No carpet flooring... Yayy! The huge Apple TV was a bonus! We did bring our own fold-up memory foam bed to lay on in front of the fireplace. We didn’t feel there was enough lighting inside the cabin. With the brownish-gray floors & wooden interior, it felt too dim. We brought bagels for breakfast but realized there was no toaster. Not sure if it was standard not to have a toaster in all the cabins. The fridge was too small! The tiniest freezer I have ever seen. Couldn’t fit anything else into it but ice trays. If you’re planning to stay longer than a weekend & cook or BBQ, there’s no way you can keep frozen meat or anything that needs to stay inside a freezer. Kitchen looked updated with nice countertops, gas range, and cabinets. Tiny shower. Queen bed was comfortable. Bedroom had a closet but no hangers. Nice and responsive staff when we needed more firewood. Our weekend stay was pleasant but wouldn’t recommend staying any longer than a weekend unless you’re planning to eat out all the time instead of cook.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

4/10 Poor

Alberto

Travelled with family
Disliked: Room comfort
Very Uncomfortable
The cabin is cute small & cozy the area is very calm and family oriented which we liked but the beds and couch were very uncomfortable we did not have a good night sleep one the 2 nights that we were there. The bed moves literally as you move, it rolles away and the mattress gives you back ache, the pillows seem like they are not wash both from the beds and the couch. The couch was also very uncomfortable and small the four of us did not fit in the couch so we had to sit on the kitchen chair to watch tv. The cleaniness was ok not the best as you have to wash your dishes and bag your trash before leaving or else they charge you a fee. They only had a broom i wish they had a mop instead because of the snow we bring in with our shoes the floor was wet so, we had to used the towels they had there to dry the floor. Also, they do provide blankets but we took ours which I'm glad we did because they had a smell but not a clean smell so we did not used them. We had a good time but not inside the cabin. We will not be returning!
Stayed 2 nights in Jan 2021

6/10 Okay

Miguel

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This Lodge has an old-time Big Bear vibe - small, comfortable cabin, in a convenient location. We liked that it was located off Big Bear Boulevard, so that there was not much traffic noise. Will stay here again.
Stayed 3 nights in Nov 2020

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020