"A beautiful property. Spacious rooms. Very clean. Staff friendly and helpful. Wonderful restaurant on the premises,offering indoor and outdoor dining. Food was excellent. Lovely patio with comfy furniture. Unfortunately, people were hanging out until 3:00 a.m being very loud. This ruined our trip since our room was right above where the group was,which made it difficult to sleep. It's a shame that this happened. It's highly unlikely that someone on staff didn't see or hear anything. Use of the patio should be prohibited after a certain hour since there are many rooms right above it. Upon our return home, I noticed our account was charged again. Room was paid in full month's before our stay. When I called the hotel to discuss this, I also brought up the patio issue. A very nice gentleman named Vincenzo listened to my concern and apologized for the inconvenience. Said the hotel normally closes the patio at a certain hour. Obviously,someone dropped the ball. He also resolved the billing issue."
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