Bethany West Hotels, Bethany Beach

"Really bad experience at this hotel. Hotel does not appear as it looks online. Beware before booking. Any area of the hotel outside of the actual room is old, beat up, dirty, paint chipping and smelly. Everything had a musty old smell. While the room was "ok" it lacked cleanliness. There was hair everywhere. All over the floor and in the bathroom. Lipstick on the cups in the kitchen area and on a pillowcase. The fridge handles had gunk all over them. There was a horrible smell coming from one of the cabinets in the kitchen area. We paid for a side ocean view and what we had was a dumpster view. Trash dumpsters were emptied before 7 am waking the whole family up. There was a constant drip of water onto our balcony, but it was not raining. This made the balcony unusable since everything was always wet (yuk). Pool area was dirty, water was cloudy and not clear, my kids didn't even like swimming in it. There was paint chipping off the walls in our bathroom and a big wet/repair spot in the ceiling of the bedroom. The staff were not helpful in fixing any of the issues or helping customers. The whole stay was very unpleasant and we couldn't wait to check out and leave. Would never return and encourage anyone looking at this hotel to keep looking. One of the worst hotels I have ever stayed at. "

"Ocean Front room! They All are btw . It's a great place, staff was nice enough "

"Everybody was so nice. They let us check in early. Friendly staff. Food was great. The service overall was excellent. Definitely recommend. "

"We was there for my grandson’s birthday and it was a great stay very convenient to everything"

"Clean room."

"Great location, clean, bed was comfortable. "

"Beach view, was ok. Not kitchen for cooking Sraff they were friendly. Room was nice."

"Great place "

"My go to "off season" stay. Pet friendly for my service pooch. Hotel is on the boardwalk in the middle of everything and close to everything else. Rooms are always clean, beds are comfy and complimentary breakfast is fantastic!"