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Reviews of Bergendal Amazonia Wellness Resort

3 out of 5
Bergendal Amazonia Wellness Resort
Domineestraat 39, Afobakaweg, Suriname Rivier, Berg en Dal, Brokopondo

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 4 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.2/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely stay.
We had such a lovely stay here what an amazing place.The location was great so quiet and relaxing the stuff very friendly and helpful.Everything was clean and our bed very comfortable.We will definitely be back again.
Stayed 2 nights in Jan 2020
Response from Gracia on 30 Jan 2020
dear Guest, thank you for your comment. we appreciate your feedback.

6/10 Okay

Igor, Curacao

Liked: Cleanliness, property conditions & facilities
Location is nice but some improvements needed
The location of the hotel is very nice in the forest next to the Suriname river with activities in the surounding for a steep price for Suriname. My Expedia reservation was not registered at the front desk and after 30 minutes wait time they resolved this. The rooms are nice with a great view, but the bed is too soft and the towels for after showering are small towels that does not absorb water. All in all I would recommend this hotel, but some improvements could improve the experience greatly.

8/10 Good

Moira

Liked: Cleanliness, property conditions & facilities, room comfort
Stunningly Beautiful Place
Beautiful place - 5 stars for setting and ambience. Lodge (hut) was comfortable with a lovely setting - view of the Suriname River and below a tree with 3 Toucans - fantastic. We enjoyed a canopy zip lining activity which was expertly run by the adventure centre. Lovely infinity pool. Unfortunately these positives were let down by a bureaucratic place and very disappointing food - either grossly overpriced dull looking buffets or a small al a carte menu with no vegetarian alternatives (as a vegetarian it was necessary to have toasted cheese sandwiches). Again the positives - the natural beauty, lovely pool, nice hut and we'll run activity outweigh the negatives but if improved this could be a 5 star centre.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

2/10 Terrible

Franck, Guyane française

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Au lieu de payé 286 euros comme annoncé. La dame de l'accueil s'est trompé et nous a fait payé 386 euros. Toutes les activités sont payantes tandis qu'il est indiqué qu'elles sont gratuites. Personnelle pas très souriant et peu courtois pour beaucoup. Pas d'eau ni d'électricité ni d'internet dans tout le gîte et aucune possibilité de se faire rembouser une partie du séjour.
Stayed 2 nights in Feb 2020

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De belles chambres à hauteur de camopé pour certaines , la C 29 oui, d’ou L on peut admirer le va et vient d’oiseaux en toute quiétude , calme
Stayed 2 nights in Aug 2019
Response from GM on 11 Oct 2019
Dear Guest, Thank you for your reaction.

6/10 Okay

marije

Liked: Cleanliness
Disliked: Staff & service, room comfort
Jammer
Zeer gastvrije ontvangst van geweldige security officier, daarnawerd het steeds minder. Twee maal werkte de keycard niet, waardoor we ons huisje niet in konden en tien minuten terug konden lopen. Maar één handdoek aanwezig. Gemeld en anderhalf uuur nog maar eensgebeld, want nog geen handdoek. Vreselijk bed en slechte verlichting. Lezen gaat niet. Bediening veelal ongeïnteresseerd.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prachtige omgeving, management...
Prachtige omgeving!!! Boomhutten zijn zo mooi. We hebben echt genoten van de rust en mooie natuur. Er zijn wel wat op- en aanmerkingen over het menu, de toiletten, de mooie schaduwrijke bomen die ze hebben weggekapt bij het zwembad maar we kijken uit naar ons volgend bezoek. De wellness center is ook een aanrader als je jezelf wil verwennen!
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Gerrit, Paramaribo.

Disliked: Cleanliness, property conditions & facilities, room comfort
Misverstanden omtrent boeking alom.
In het begin kregen wij een verblijf met veel trappen . wij zijn resp 70 en 68 jaar oud. Dankzij de man die de koffers bracht kregen wij later een ander verblijf toegewezen. Bij inchekken moesten wij srd 811,00 bij betalen. Na klachten van mijn vriendin die al eerder daar geweest was werd ook dit bij vertrek terug gebracht naar srd 100,00. Ik ben dus helemaal niet tevreden over het resort.
Stayed 1 night in Jun 2017

6/10 Okay

Basti, Berlin

Liked: Cleanliness, property conditions & facilities
Gut aber teuer
Personal im Restaurant schaute nur gelangweilt. Karte musste am Tresen abgeholt werden. Anlage selbst sehr schön in der Natur gelegen. Morgens am Fluss kann man die tukane beobachten. Security war ganz nett.