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"Advertised as a 4 star hotel, but this rating feels very generous. Unless your standards are fairly low, it’s difficult to consider this a true 4-star experience. The hotel is located around a 10-minute walk from the start of the old town and close to the pedestrian street, which is convenient but somewhat away from the best part of Breast. The building itself is certainly impressive from the outside, with large faux Greco-Roman columns and grand architecture with massive dome at the top . It was originally built in 2009 with the intention of becoming a university, which perhaps explains the unusual design. Guests enter via a red-carpeted staircase leading up to reception. Unfortunately, the welcome was underwhelming, as the receptionist was not particularly friendly or welcoming. The room rate only included parking, accommodation, and breakfast — notably, there was no included access to the spa or pool. In fact, both were closed during our stay. We were told the spa would cost an additional €40 unless booking a treatment, while pool access was €10 per person. The interior corridors on the first floor felt tired and dusty, with a lingering smell throughout. Even after check-in time, there was visible housekeeping activity, with bedding and supplies left outside rooms while cleaners continued working. We were upgraded to Room 110, described as a suite, although it was really just a larger room with a seating area and table. The room did include a coffee machine. The king-"

"Wonderful staff, super helpful! Clean, great location.great breakfast and parking at hotel. Would love to go back again!"

"Great stay in Berat! Such a unique design and authentically Albanian. Also in a great location - walkable to everything. Would highly recommend!"

"Nice Hotel in the heart of the old town of Berat. Near the castle, but an uphill walk for all of it. Lots of nearby restaurants. The staff was very friendly."

"this guest house was the highlight of my trip the story from the winery was amazing the house is beautiful and the hospitality was amazing "

"No parking, again it is a Expedia disease, to lie and exaggerate about their listings . Fed up of “only one room left “ No elevator, no receptionist on arrival. Useless if you have a vehicle; are elderly; or disabled. The view from the breakfast room is amazing. No coffee at breakfast , it comes from next door. Location is very good"

"Everything’s was good. Friendly stuff and tasty breakfast(you just need to bring a little time) but the view was beautiful so we enjoyed the relaxed start into the day."

"This is a charming pension-style hotel with beautifully maintained rooms and lovely common areas. The bed was comfortable and the hot water plentiful. The breakfast was very pleasant. Hotelier permitted an early check-in without problems."

"Hotel familiar atendido por una familia albanesa muy agradable. Es sencillo pero acogedor. El desayuno albanés que viene incluido es muy bueno. Habitación cómoda, todo muy limpio. Lindo lugar para caminar y conocer Berat"