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Reviews of Windsor Castle Inn

3 out of 5
Windsor Castle Inn
19 Castle St, Bengaluru, KA

Reviews

2.6
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Balaji

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was terrible. Except for the area there is nothing to like about the property. AC’s do not work. When they work they leak water onto the bed. Linens are dirty with black mold. Bathroom floors are sticky and slippery. The room had a wet and dank smell. The hallway had cigarette smell even though the rooms were non-smoking. Faucets and bathroom fittings were very dirty. The service staff were non responsive to issues faced by us. Overall it is a health risk and waste of money to stay in this place. If it was possible we would have given a rating worse than terrible.
Response from Rani on 29 July 2023
Sir, if the room was terrible then why you have not checked out the next day though you have paid part payment Rs 7000 & not full payment , you stayed all 4 days & after checking out you are writing all false statements.

4/10 Poor

Patch

Stayed 9 nights in Jul 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience of dirty room and cockroaches
Terrible experience of dirty room and too many cockroaches.
Stayed 3 nights in Sep 2023