Beneden-Leeuwen Holidays from AU$2,866

We stayed here for only 2 nights and if we were to stay longer we would have cancelled. The air conditioner did not work and we were on the top floor. It was way too hot to sleep. They provided a fan which did not do much. We had to keep the window open to make it bearable but the area is so loud at night we did not sleep a wink the entire time. The afternoon bar with wine and snacks was nice. However I would not stay here again if the A/C is not working. They should not be booking the rooms with no A/C. Very disappointing.

I would’ve given it 2 1/2 stars instead of three, but it wasn’t an option I also would never written her review, but the manager told me to go ahead. She didn’t care so here we go. The first sight I was there in my room was 80°. I complained about it. They said they would send someone up the next day. I asked them about it again. They said they would send someone up. I got back to my room. It was 78° and then they told me they didn’t have air conditioning even though there’s some type of climate control on the wall truly unbearable. The elevators in this place are at least 60 or 70 years old. You have to close the door if anyone leaves the door open it doesn’t work and you’re waiting around. I couldn’t find the staircase on my floor. It stopped at floor three. Some people might see this as old world charm. I just call it old. It’s convenient to the station maybe if you’re staying one night but anything other than that I would highly recommend looking elsewhere. I’m a Marriott titanium member with almost 4000 nights used to hotels and issues but this one’s just a little too much to deal with I could go on and on, but I’m getting on my plane and getting out of here

Unique place to stay. Great staff. Enjoyed the breakfast.

I stayed at the CitizenM Amstel property in June 2025 for 2 nights. The room was larger than other hotel rooms I’ve experienced in Amsterdam. The air conditioner worked tremendously well which I find rare for Europe. The room was VERY clean (I’m very picky about cleanliness) and VERY quiet (I had a room overlooking the garden). The location isn’t super walkable to many of the tourist attractions, but it is next to the bus / metro which allows for easy transport between neighborhoods. The lobby had a nice bar area and offered a filtered water spout with carafes to take to your room. They also had free umbrellas which is very handy in Amsterdam. I would definitely recommend this hotel to someone who is looking for a clean, safe and reasonably priced hotel and doesn’t mind jumping on the bus or metro to get to some of the main tourist sites.

Desk said they would email when the room was ready and they didn’t. My wife requested an iron which never came. The room was really nothing special considering its “5 star” rating. Room had an unusual smell akin to a wet dog. Next time I’ll just select a Marriott property. Bartenders and wait staff were great. Didn’t receive any perks or upgrades but not sure we were supposed to.