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Reviews of Hampton Inn & Suites Bend

2.5 out of 5
Hampton Inn & Suites Bend
730 SW Columbia Street, Bend, OR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1002 reviews" "
Rating 8 - Good. 200 out of 1002 reviews" "
Rating 6 - Okay. 37 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for seeing a show at the amphitheater and the staff was very welcoming!
Stayed 1 night in May 2024

10/10 Excellent

Olesia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice clean and comfortable. But I don’t like little height’s price .
Stayed 1 night in May 2024

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the staff were great and the location was perfect!
Stayed 1 night in May 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel room. Corporate style but modern and clean. Great location and nice staff
Stayed 3 nights in May 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is within walking distance to The Old Mill District. Room was very clean and had a great view of the river!
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Hi Brian,It looks like you had a great stay with us! I will make sure to let the team know. Thank you for choosing us while you were in Bend. Safe travels!

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big bright attractive room. Excellent breakfast, so many food choices. Con: noisy ventilation and a too firm bed.
Stayed 2 nights in Apr 2024
Response from Eric Rock on 6 May 2024
Dear Steven,Thank you for letting us know about your most recent stay with us. We appreciate your feedback and look forward to seeing you the next time you're in Bend.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff- Great breakfast
Stayed 1 night in May 2024
Response from Eric Rock on 6 May 2024
Dear Daniel,Thank you for letting us know you had a great stay! We hope to see you again soon!

8/10 Good

James

Travelled with family
Across the bridge from old mill district
Stayed 1 night in Apr 2024
Response from Eric Rock on 6 May 2024
Dear James,It looks like you had a great stay with us! You can't beat the Old Mill location! Hope to see you again soon, safe travels.

10/10 Excellent

Lihua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jessy on 26 Apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel, Pete. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future!Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location for the Salmon Run!
Stayed 2 nights in Apr 2024
Response from Eric Rock on 24 Apr 2024
Dear Greg,I'm glad to see that you had an enjoyable experience with us while in Bend. I hope you can make it back to Bend soon.

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Great location. Good breakfast.
Stayed 2 nights in Apr 2024
Response from Eric Rock on 24 Apr 2024
Dear Lawrence,It was great having you with us while you were here. I hope you make Bend a choice when traveling again. Safe travels!

10/10 Excellent

Steven

Stayed 1 night in Apr 2024
Response from Jessy on 28 Apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel, Pete. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future !Hampton Inn & Suites Bend, Oregon

8/10 Good

Heidi

Stayed 1 night in Mar 2024
Response from Eric Rock on 24 Apr 2024
Dear Heidi,Thank you for taking the time to let us know about your most recent experience with us. We look forward to seeing you again soon! Safe travels!

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff.
Stayed 1 night in Mar 2024
Response from Eric Rock on 4 Apr 2024
Dear Marilyn,Thank you so much for your kind words! We look forward to seeing you again when you return to the Bend area. Safe travels!

6/10 Okay

Merima

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Close to the shops and restaurants. Don't like room,so small.
Stayed 2 nights in Mar 2024
Response from Eric Rock on 4 Apr 2024
Merima,Thank you for your feedback from your most recent stay with us. I appreciate you letting me and the team know. I hope your future travels are safe & fun!

10/10 Excellent

Harmony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved most things. Doors closing was pretty loud around us seemed like slamming shut. I know they are heavy doors it was just super loud. E
Stayed 3 nights in Mar 2024
Response from Eric Rock on 4 Apr 2024
Harmony,Thank you for your review and feedback. It looks like you enjoyed your stay while you were with us! Hope to see you again soon!

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property we’re great
Stayed 2 nights in Mar 2024
Response from Eric Rock on 4 Apr 2024
Allen,I'm so happy to see that you enjoyed your stay while you were in Bend. It was a pleasure having you with us. Safe travels and see you again soon.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with everything you need.
Stayed 1 night in Mar 2024
Response from Eric Rock on 4 Apr 2024
Susan,I'm so happy you enjoyed your stay with us while in Bend. Thank you for taking the time to let me know. Can't wait to share your comments with the team!

10/10 Excellent

Linda

Travelled with family
Great location AND town!! A little cold, but that’s not the hotels fault!
Stayed 1 night in Mar 2024
Response from Eric Rock on 4 Apr 2024
Linda,Isn't Bend Great!!! I'm glad you enjoyed your stay! Safe travels and hope to see you again soon!

10/10 Excellent

ALICIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, clean facilities, friendly staff.
Stayed 2 nights in Mar 2024
Response from Eric Rock on 4 Apr 2024
ALICIA,It was a pleasure having you with us while you were in Bend. Can't wait to have you back! Safe travels.

10/10 Excellent

Katie

Stayed 2 nights in Mar 2024
Response from Eric Rock on 4 Apr 2024
Katie,I appreciate you taking the time to rate your stay with us! It was a pleasure having you with us while you were in Bend. Looking forward to having you back again soon. Thank you!

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was great and location was awesome.
Stayed 2 nights in Mar 2024
Response from Eric Rock on 4 Apr 2024
Danielle,I'm so happy to see that you enjoyed your stay with us! Our team is dedicated to making each and every stay a positive one! We very much enjoyed having you with us. Thank you so much!

10/10 Excellent

Kaeko, burns

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shopping and restaurants
Stayed 1 night in Feb 2024
Response from Eric Rock on 4 Apr 2024
Kaeko,Thank you so much for letting us know how your stay was. Bend is such a great place, glad you chose us while traveling here. Thank you and safe travels.

8/10 Good

Les

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Staff was awesome and friendly. Had a hard time sleeping though. The bed was very uncomfortable. Struggled for two nights
Stayed 2 nights in Feb 2024
Response from Eric Rock on 4 Apr 2024
Les,Thank you for taking the time to let us know about your stay with us. I will share your feedback with my team to make and needed adjustments to make future stays more comfortable for all. Safe travels.

10/10 Excellent

Tiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect hotel for easy walking to shops and restaurants. Winterfest was this weekend and it was all in walking distance. Will stay here again next year.
Stayed 1 night in Feb 2024
Response from General Manager on 18 Feb 2024
Dear Tiona, thank you for taking the time to let us know about your experience while you were in Bend. Looking forward to seeing you again next year! Safe travels!

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is in great location only complaint is that they only have room cleaning every other day. No clean towels etc
Stayed 3 nights in Feb 2024
Response from General Manager on 18 Feb 2024
Dear Thomas, thank you for your feedback regarding your most recent stay with us. I would agree with you that the location is great! It's so nice to be located right by the river and all things related to the Old Mill. Thank you and looking forward to seeing you again.

10/10 Excellent

J-me

Thank you!
Stayed 1 night in Jan 2024
Response from Maria on 21 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Maria Hampton Inn & Suites Bend, Oregon

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Maria on 21 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel, Katherine. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Maria Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Aleks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean hotel with plenty of close (5 minute or less drive) dining options, grocery, and outdoor equipment spots. Hotel seems relativy new. Affordable rates.
Stayed 1 night in Jan 2024
Response from Maria on 21 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel, Aleks. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Maria Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Amy

Stayed 2 nights in Oct 2023
Response from Maria on 21 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel, Amy. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Maria Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Richard, Tucson

Stayed 3 nights in Dec 2023
Response from Maria on 21 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel, Richard. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Maria Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and perfect location!
Stayed 2 nights in Dec 2023
Response from Maria on 21 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel, Holly. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Maria Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Kelly

Stayed 1 night in Dec 2023
Response from Maria on 21 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel, Kelly. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Maria Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Maria on 9 Dec 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Our check in was great. We stayed at a Hampton in Roseburg and the bed was super comfortable, unfortunately this one was not, too hard for our liking. But quiet and convenient.
Stayed 1 night in Nov 2023
Response from ~ Jessy on 23 Nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, Pete. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future!Hampton Inn & SuitesBend, Oregon

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff is great, only complaint was that the room was noisy with a vibrating mechanical noise from the building hvac I think.
Stayed 3 nights in Nov 2023
Response from Maria on 17 Nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Maria on 17 Nov 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

2/10 Terrible

pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hampton Inn property was great. The problem is with Expedia. I booked two nights two weeks in advance. I needed to cancel one night with a week notice. Expedia said they would do this. But what they did in actuality was cancel the reservation entirely and then refund half the money. The Hampton Inn had no record for me even though I had paid for one night. Expedia is a underhanded company with zero customer service and will rip off the customer every chance they get. Only use them to figure out your agenda and then call the airlines, hotels and car rental places directly. NEVER give Expedia your credit card number unless you want to be ripped off.
Stayed 1 night in Nov 2023
Response from Bodie on 10 Nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, Pete. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Bodie Hampton Inn & Suites Bend, Oregon

10/10 Excellent

William

Excellent check in experience. Very clean room. Love the breakfast options. Shopping and dining with in walking distance. Overall a very good experience staying here.
Stayed 2 nights in Oct 2023
Response from Bodie on 4 Nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, William. We look forward to welcoming you back to Central Oregon! Bodie Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Janna on 6 Nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, Laura. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Janna Hampton Inn & Suites Bend, Oregon

8/10 Good

LyRae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Janna on 2 Nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, LyRae. We look forward to welcoming you back to Central Oregon! Janna Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Jacqueyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super good hotel
The front desk staff was very welcoming and kind. The pool was great, my kids loved it. Breakfast was hearty and more than I expected. Some of the seats in the breakfast area were really worn and needed to be replaced. Other than that the esthetic was modern and clean. The room and beds were comfortable and clean.
Stayed 1 night in Oct 2023
Response from Janna on 1 Nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, Jacqueyn. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Janna Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the road again
Clean,quiet and close to restaurants.
Stayed 1 night in Oct 2023
Response from Janna on 29 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future!JannaHampton Inn & Suites Bend, Oregon

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was nice and friendly. Jim was helpful. Location was excellent to walk downtown
Stayed 3 nights in Oct 2023
Response from Janna on 26 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future!Janna Hampton Inn & Suites Bend, Oregon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bend Area
We had a great time there and enjoyed the area around Bend.
Stayed 1 night in Oct 2023
Response from Janna on 24 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future!JannaHampton Inn & Suites Bend, Oregon

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Janna on 24 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future!JannaHampton Inn & Suites Bend, Oregon

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jessy R. on 20 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was extremely friendly.
Stayed 1 night in Oct 2023
Response from Jessy R. on 20 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

DANIEL

Travelled with partner
Liked: Amenities
Very close to dinning and shopping.
Stayed 1 night in Oct 2023
Response from Jessy R. on 20 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2023
Response from Jessy R. on 20 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.