"Hotel is huge and amazing location with stunning views. We stayed here near Christmas and still the staff was so kind to upgrade us as it was my hudband’s birthday. Evenjng shows and bingo was fun, bar was great as well. Only couple of things which we did not like; cleanliness within the rooms was not that top notch as 4 star hotel standards. Also, the cafe/bar did not have any food being served which was a bit of a let down. It rained few days and we would have loved to be able to get some snacks or light food options within the hotel’s premises. Dinner and breakfast was overly busy as the hotel is huge with only one restaurant. We always struggled to find table and then had to wait for a lot of things to be refilled as food was getting finished too quickly and they were a bit late to refill. Overall it was great but would like the hotel to look into these issues so people can have the best experiences. "
"Clean room. Staff friendly and good food.
Corridors are looking a little tired but i think they are doing it up slowly.
Gardens well maintained though and enjoyed sitting out in the mornings with a coffee"
"Reception staff welcoming and also fantastic at check out.
Bar and restaurant staff friendly and helpful.
Room clean, would benefit from having a washing up sponge and washing up liquid to wash coffee cups, just an idea :-)
Every area clean.
Loved the waterfall feature in the central lobbies.
Food was lovely, everyone is so hard working, well done to all. Thoroughly enjoyed my stay.
Really enjoyed"